Indoor pool, 4 outdoor pools, free pool cabanas, pool umbrellas
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Reviews of Euphoria Palm Beach

5 out of 5
Euphoria Palm Beach
Kizilagac Turizm Bölgesi P.K.146, Manavgat, Antalya

Reviews

7.4

Good

Rating 10 - Excellent. 10 out of 24 reviews" "
Rating 8 - Good. 4 out of 24 reviews" "
Rating 6 - Okay. 3 out of 24 reviews" "
Rating 4 - Poor. 6 out of 24 reviews" "
Rating 2 - Terrible. 1 out of 24 reviews" "

7.6/10

Cleanliness

6.6/10

Staff & service

8.0/10

Amenities

7.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Sergei

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Sep 2023
Response from Front Office Manager, Hüseyin DEMİRCİ on 2 Oct,2023
Dear Valued Guest,First of all, thank you for choosing our hotel.We are grateful to you for sharing your valuable experience with us.We look forward to welcoming you again in the future.Yours sincerely.

10/10 Excellent

Ali G

Stayed 5 nights in Oct 2022
Response from Anastasia Beznosova on 17 Oct,2022
Dear Ali Al-Bassam, Let us thank you for taking the time to rate our hotel. We are grateful for a high point.We hope to have a pleasure of welcoming you back again on your next holiday.Kind regards,

10/10 Excellent

Aisan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Jun 2022
Response from Anastasiia Beznosova on 17 Jul,2022
Hello. Let us thank you for choosing our hotel for your vacation and your assessment. Guest satisfaction is very important to us. We will be grad to welcoming you at Euphoria Palm Beach Resort again. Best regards,

4/10 Poor

Hanson, Tewksbury

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
This location is over an hour away from Antalya, no major attraction in the area. The majority of staff does not speak any foreign language, so good luck requesting service! The managers are very unfriendly to customers and rude to their own staff. For three family stay, they refused to give us three door keys, after insisting they gave in with a very bad attitude. Don’t wear any American flag design clothings, you will get dirty looks. The beach is not sandy but the weather was perfect, the room was clean and the AC worked. All you can eat buffet style was popular and always crowded. The food was delicious. The front desk needs to be retrained on customer service and be required to speak a foreign language. The managers should receive sensitivity training and stop treating staff like slaves.
Stayed 6 nights in Jun 2022
Response from Guest Relation Ülker on 6 Jul,2022
Dear Hanson, First of all, we would like to say that we are very sorry for your review and would like to share the issues we want to clarify. Most of our staff have English language knowledge. We don't understand if someone wears american flag clothes, so they get dirty looks? We have guests of many different nationalities and we have never heard of such a thing before. However, your suggestions and observations are important to us and have been taken into account. And we will do our best to make your next stay at our hotel even more memorable! You can rest assured that your valuable comment will be forwarded to the members of our team you specifically mentioned. We hope to see you again in our hotel. Kind regards Euphoria Palm Beach Hotel Team

10/10 Excellent

elena

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very good
Stayed 9 nights in Jun 2022
Response from Kemran Coskun on 2 Jul,2022
Hello Dear, hope you are syauing healthy. First of all we would like to thank you for choosing our hotel It was our pleasure to have you as our guest, and we look forward to the opportunity to do so again. Best Regards

2/10 Terrible

Christina, Germany

Disliked: Staff & service, property conditions & facilities, room comfort
No Air-conditioning and Youth Hostel standard
The rooms are big, that is the only positive thing about this hotel. Upon arrival in the room it had an unpleasant smell that did not disappear after airing out the room. The rooms had no air-conditioning between 5am and 6pm during Turkish summer (35-38 degrees Celsius) and this was not advertised. The room I booked was advertised as air-conditioned. Hotels.com did nothing at all to help us, no reply, no customer service. Reception first tried to hide the fact, promising that a technician will come to check until after hours of waiting they admitted this is a recent change in hotel policy. They lied to me saying this is the same in all hotels in the area, ridiculous. The furnishing and bedding was old and used, of Youth Hostel standard without a real blanket. Given that the air-conditioning did not even cool the room at night, not even that sheet was needed. There is no Wifi in the rooms, not even those next to reception, something to be aware of. The main restaurant was extremely noisy and unpleasant, dirty at the tables as well as the buffet. The food was without exception disgusting. My son had diarrhea after the first meal. The beach is not nice for children and there is no sand. I can not recommend a stay at this property.

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveller

Travelled with family
Stayed 6 nights in Oct 2023

10/10 Excellent

Harun

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2023
Response from Euphoria Palm Beach Resort. on 7 Sept,2023
Değerli Misafirimiz,Öncelikle tesisimizi tercih edip, değerli yorumlarınızı bizlerle paylaştığınız için minnettarız.Başka bir Euphoria Palm Beach tatilinde görüşmeyi dört gözle beklediğimizi bildirmekten onur duyarız.Saygılarımızla.

4/10 Poor

Muhammed Roni

Stayed 5 nights in Aug 2022

10/10 Excellent

Sabrina

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Tout est parfait c’était excellent
Stayed 6 nights in Aug 2022
Response from Euphoria Palm Beach Resort . on 15 Sept,2022
Bonjour, merci d’avoir choisi notre hôtel et commentaire. Nous vous attendons toujours à nouveau au Euphoria Palm Beach Resort . Cordialement,

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, room comfort
biraz hayal kırıklığı-orta
Aslında güzel bir otel, ama yıllara yenik düşmüş ve maalesef kendini yenileyememiş. Rezervasyonu 1,5 saat bulamadılar, odalar yeterli balkon güzel ama hizmeti temizliği çok vasat, balkon kapısında sineklik yok, perdeler güneş geçiriyor, kapı kilitleri sıkıntılı, telefon yanına lobby no yazın, dışarıdan da telefonla hiç ulaşılamıyor, internete bağlantı zor, müşteri kalitesi düşük, yemekler fena değil güzel ama o kadar kalabalık gürültülü ki insan kendini otobüs terminalinde hissediyor, plaj ve deniz güzel, barlarda sürekli içecek kuyruğu, peyzajı güzel, yürüyüş imkanı var, çalışanlar çok özverili ama herkes çok yorgun ve kafası karışık, yönetim olarak silkelenip biraz tadilat temizlik ve yeniden yapılanma gerekiyor.
Stayed 5 nights in Aug 2022
Response from Euphoria Palm Beach Resort . on 15 Sept,2022
Merhaba Esra hanım,Öncelikle zaman ayırıp tesisimiz hakkında yorum yazdığınız için teşekkür ederiz. Sizleri tam anlamı ile memnun edemediğimizi öğrenmekten üzüntü duyduğumuzu bilmenizi isteriz. Yorumunuz bizi gelişmeye motive edecek, kesinlikle hizmetimizi geliştirmeye devam edeceğiz . Sizleri otelimizde tekrar ağırlamaktan mutluluk duyacağımızı bilmenizi isteriz .Saygılarımızla,

8/10 Good

Okan

Stayed 3 nights in May 2022
Response from Kemran Coşkun on 16 May,2022
Merhaba Okan Bey, öncelikle sağlıklı günler dileriz. Otelimizde konakladığınız için sizlere teşekkür ederiz, umarız bi sonraki tatilinizde sizleri ve ailenizi otelimizde ağırlamaktan onur duyarız Saygılarımızla

6/10 Okay

Verified traveller

Travelled with family
Konum olarak güzel otel personeli gayretli ancak çoğu mutsuz çalışmakta gibi hissettim otel boştu bu yüzden sakinliğini sevdim yemek çeşitliliği az lezzeti ortaydı fiyat performans ortalamasına bakılırsa tekrar tercih ederim.
Stayed 5 nights in May 2022
Response from Kemran Coşkun on 27 May,2022
Öncelikle yaşamız olduğunuz sorunlar yüzünden çok özür dileriz. F&B de yaşanan aksaklıklar maalesef yaşanmış olup bu konuda gereken arkadaşlar uyarılmıştır. Ayrıca Housekeeping Personelimiz arzu ettiğiniz her zaman size gereken Hizmeti verebilmek için verilen bilgi eşliğinde odalar temizlenip düzenlenmektedir. Bazen yoğunluktan dolay girişte aksaklıklar olabiliyor bunun için de ayrıca üzgünüz. Yine bu konu ile ilgili gerekli düzenlemelerin yapıldığını belirtmek isteriz. Misafirlerimizin memnuniyeti bizim için en birinci önceliğimizdir. Bu yüzden değerli yorum ve geri dönüşünüz için çok teşekkür ederiz. Daha sağlıklı ve güzel günlerde sizleri tekrar ağırlayabilmekten mutluluk duyarız

10/10 Excellent

hamit murat

Stayed 2 nights in May 2022
Response from Kemran Coşkun on 16 May,2022
Merhaba Hamit Bey, öncelikle sağlıklı günler dileriz. Otelimizi tercih ettiğiniz için teşekkür ederiz, umarız bir sonraki tatilde sizleri ve ailenizi otelimizde görmekten şeref duyarız Saygılarımızla

4/10 Poor

Larbi

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Décevant. Problème de Top Management
Décevant. C'est un camping hôtel pour les russes et les turques seulement. Personne ne parle anglais. Pas d'armoire pour ranger nos vêtements. Pas de lumières dans hall. Pas de table de chevet avec lampe. En 21 jours j'ai fais 10 réclamations. Ils nous ont amené un petit placard(surement de la cuisine. mon épouse a eu du mal à le nettoyer pour y ranger nos vêtements). Le restaurant est très mal organisé. Vous devez faire la queue dans la bousculade. Vous devez faire vite si vous voulez être servi sinon vous n'aurez pas ce que vous voulez. Restaurant à la carte seulement une fois même si vous restez plusieurs semaine. Le menu est fixé d'avance ainsi que l'endroit de votre table. Pas moyens de changer. Les chambres sont vieilles. Les portes ne se ferment pas bien. Ayant observé les poignets de plusieurs portes d'entrée des chambres voisines. Elles sont tenues par des visses mal fixés. Vous pouvez facilement embarquer tous les poignets. En général. La cuisine est très bonne. La mer est bonne. Vous vous habituez tant bien que mal. Personne ne semble se soucier de vos soucis. Cet hôtel ne devrait pas ouvrir avant réparation et rénovation. Le propriétaire devrait avoir la correction de corriger au plus tôt. Le top management n'est pas à la hauteur de la tâche. On constate plusieurs efforts qui sont fait dans les entertainments et dans la cuisine notamment.
Stayed 20 nights in Jul 2021

8/10 Good

Yildiray

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Für Familien gedacht
Es war im ganzen angenehm. 5 Tage Übernachtungen und keine vernünftige Veranstaltung, kein Theater Stücke oder weiteres. Die Rezeption war überfordert, Rezeption Anrufe wurden nicht angenommen Tage lang. Die WC war defekt und konnte nicht repariert werden, obwohl ein Klempner schon 1x versucht hatte. Der Strand ist sauber aber man kann im Meer nicht angenehm schwimmen da der Boden nicht grade ist sondern mit große Steine vorhanden ist und das direkt in den ersten Metern. Die Mitarbeiter im Restaurant vergebe ich 10 Punkte die waren sehr nett und hilfsbereit.
Stayed 4 nights in Jul 2021

10/10 Excellent

Aysel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Trivelig
Trivelig familie hotell anbefales
Stayed 2 nights in Jul 2021

10/10 Excellent

Regina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2019

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in May 2019
Response from Euphoria Hotels on 5 Jun,2019
Thank you for your review. We'll be happy to see you in our hotel again ! You are always welcome

4/10 Poor

Tugba

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
Sinir bozucu
Otel doğası ve şekil açısından çok güzel. Yemekler çok lezzetli fakat yemek yemek için masa bulmak çok zor. Yemek kuyrukları çok uzun. İçecek kuyrukları çok yzun ve buz yok mesela. Yataklar inanılmaz kötü defalarca söyledik müdahele etmediler. Her sabah dayak yemiş gibi uyandık. 21 temmuz da giriş yaptık ve o günden itibaren bizden başka diğer müşteriler de hep kavga halindeydi. Bir daha asla gitmeyeceğim bir otel
Stayed 7 nights in Jul 2018
Response from Euphoria Hotels & Resorts on 7 Sept,2018
Tuğba Hanım, geri bildiriminiz için teşekkür ederiz. Otel yönetimimize şikayetiniz iletilmiştir.

8/10 Good

OLGA

Liked: Property conditions & facilities, room comfort
Хорошая " четверка"
Территория отеля большая, много зелени.Номера современные, расположены в нескольких двухэтажных корпусах, с балконами.Пляж собственный,песчаный, но вход в море тяжелый, потому что много камней.Для маленьких ребятишек не подойдет.Есть пирс, с которого можно спуститься сразу в море, но это только для взрослых.Огромный минус отеля - WI-FI есть только на рессепшен и иногда работает у бассейна, в номерах WI-FI нет.Питание разнообразное, всё очень вкусно, очередей практически нет.Рядом с отелем большой базар. Можно купить всё. Я бы поставила отелю хорошую "4".
Response from Euphoria Hotels & Resorts on 22 May,2018
Уважаемая Olga.Благодарим вас за такой эмоциональный и душевный отзыв. Нам очень приятно и важно знат,что наши старания замечают. Всегда будем рады видеть вас в нашем отеле

6/10 Okay

Lilia

Disliked: Cleanliness, room comfort
разруха
Response from Euphoria Hotels & Resorts on 3 Jul,2018
Уважаемая Lilia Благодарим Вас за оценку! Мы будем рады видеть вас в нашем отеле. Euphoria Hotels & Resort

10/10 Excellent

SERGEY, Москва

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Прекрасный отдых!
Проживали в отеле с 1 по 14 июля 2015 г. Все очень замечательно. Все понравилось! Отлично отдохнули! Дочка (4 года) в полном восторге, как и мы!!!