Britannia Hotels, Manchester hotels

"Staff excellent friendly helpful & professional Our room was overlooking a busy road however NO traffic noise whatsoever...very well soundproofed & quiet. Room basic & ok for our needs however a slight unclean smell."

"It was my second stay at the hotel. The room was very clean and had all facilities needed. The breakfast was lovely and staff very polite and helpful. However, I was disturbed by a male staff member entering the room at 6am, there was no indication that the room was free at that point.. We shouted and the member of staff closed the door. I complained to the reception staff, one of them was not very understanding and could not grasp the severity of the incident. It was not good enough, I felt vulnerable and unsafe and nobody seemed to care. I would have rated the hotel a 10/10 otherwise. I hope a member of the management team investigates this complaint correctly and gets back to me. "

"Great hotel and very accommodating staff."

"Great hotel with the best pillows a bedding. So comfortable. "

"Bathroom facilities were below par. Shower hard to work and toilet didn't flush properly"

"My favorite hotel of my trip- room was the perfect size for 1, (maybe a bit small for 2) modern, clean, the only criticism I have is the “hair/body wash” was the only item provided in the shower- I have long thick hair and absolutely needed proper shampoo and conditioner which I went out and bought- that cheap stuff doesn’t cut it to wash a real head of hair. Everything else was great!"

"Really good value for money! Close to city centre and good quality room with complimentary things e.g. tea, coffee, fridge, iron etc…"

"Very efficient check-in. Comfortable clean room Overall very happy. Les"

"Staff are very professional and helpfully "