Indoor pool, outdoor pool

Reviews of Mariners Bay Resorts

3.5 out of 5
Mariners Bay Resorts
Deulwada, Near Mandrem Beach, Mandrem, GA

Reviews

5.4
Rating 10 - Excellent. 1 out of 3 reviews" "
Rating 8 - Good. 0 out of 3 reviews" "
Rating 6 - Okay. 0 out of 3 reviews" "
Rating 4 - Poor. 1 out of 3 reviews" "
Rating 2 - Terrible. 1 out of 3 reviews" "

5.4/10

Cleanliness

5.4/10

Staff & service

2.0/10

Amenities

5.4/10

Property conditions & facilities

Reviews

4/10 Poor

Susan

Travelled with group
Disliked: Cleanliness, property conditions & facilities, room comfort
Not worth the money
This hotel is definitely not worth the money. The grounds are lovely but both pools were shockingly bad. View from the restaurant was wonderful but cleanliness needs to be improved. The staff were lovely and helpful but pretty much every restaurant order was wrong. The wooden rooms need refurbishing. It looked as though the floor tiles in the bathroom had been ripped up and not replaced.
Stayed 5 nights in Jan 2020

2/10 Terrible

Verified traveller

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The picture shown as the front is misleading.Parking facilities are almost non existent.The driveway shown on the photo has probably been photo-shopped as it is steep and security advised us not to drive down. The lighting is dim and the toilets were blocked and when help was requested it was not forthcoming though promised that it would be fixed.
Stayed 1 night in Dec 2019
Response from Saibaba-Manager on 7 Jan,2020
Dear Ma'am, Regret any inconvenience caused to you. Refer your review , please note the following - We have 2 car parking , due to Resort being fully booked , we could only accommodate your car in another parking further away from Resort. - The Resort does not allow any car to be parked on the driveway in front of Suites as it blocks the Essential services.That is the reason the guard politely refused your car to be taken inside the Resort. - The Lighting is based on concept of warmth as per the Resort theme. We hope you will give us a chance to host you again.Thanks

10/10 Excellent

Signe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good
Very very good hotel, Nice and helpfull staff. The food is very good and the staff in the restaurant is kind and serviceminded. Also very good cleaning in the room. I want to go back :)
Stayed 5 nights in Oct 2019
Response from Saibaba- Property Manager on 25 Oct,2019
Dear Sir, Thanks for your review.We would love to host you again with more facilities .Thanks.Saibaba - Property Manager