Ratings based on 3,154 verified reviews

2.9 out of 5
72% of guests recommend
3.1 Room cleanliness
3.3 Service & staff
3.0 Room comfort
2.6 Hotel condition
Expedia-verified reviews
2 out of 5
by a verified traveller from Nashua, NH

Posted 29 Dec 2019
Only thing about this property is the location is good, rest of the stuff is not satisfactory.
5 out of 5
by a verified traveller

This traveller left a rating score only Posted 28 Dec 2019
4 out of 5
by a verified traveller

This traveller left a rating score only Posted 28 Dec 2019
5 out of 5
by a verified traveller from Washington, DC

Posted 26 Dec 2019
Although check-in was heavy on a Saturday Night in New York City, Management Staff - Luna handled it with precision and perfection. Way to go Luna!!! - Great first impression - Great location - Great Staff - This is the place to stay while in Manhattan!!!!
3 out of 5
by a verified traveller

This traveller left a rating score only Posted 26 Dec 2019
3 out of 5
by a verified traveller

Posted 22 Dec 2019
Good location ,friendly staff at check in,room is clean Windows need new shades Will stay again
Comment from Hotel Management
26 Dec 2019 by Rosie, Hotel Management
Thank you for taking the time to provide feedback on your recent stay with us.
4 out of 5
by a verified traveller

Posted 21 Dec 2019
Comment from Hotel Management
26 Dec 2019 by Rosie, Hotel Management
Thank you for taking the time to provide feedback on your recent stay with us. We would like to take a moment to apologize for any inconvenience you might have come across on your stay.
5 out of 5
by a verified traveller

This traveller left a rating score only Posted 21 Dec 2019
2 out of 5
by a verified traveller from Philadelphia

Posted 17 Dec 2019
The walls were paper thin and the room next to us were partying all night.
3 out of 5
by a verified traveller

Posted 16 Dec 2019
Window cannot shut completely and much noise outside. Wireless was not functional for entire stay.