Ratings based on 1,901 verified reviews
4.6 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.6 Hotel condition
Expedia-verified reviews
by a verified traveller
Posted 26 Dec 2019
Website list memory foam mattress and a great price okay location. But mattress is a spring that should have been thrown out years ago. Four nights stayed hardly any sleep will never return
by a verified traveller
Posted 25 Dec 2019
by a verified traveller
Posted 25 Dec 2019
by a verified traveller from Philadelphia
Posted 23 Dec 2019
The staff was wonderful. The rooms were well designed. I would have liked more sound proofing between the rooms as our neighbors liked to play loud music. We complained to the staff who handled it perfectly.
by a verified traveller
Posted 23 Dec 2019
by a verified traveller from Los Angeles
Posted 21 Dec 2019
The service and the facility was really excellent I loved it
by a verified traveller
Posted 20 Dec 2019
I understand the check in is automated but no one greeted me to start the process or go over amenities.No expedia VIP benefits I was aware of. No "do not disturb" sign in the room. Woken up by housekeeping in the morning.
by a verified traveller
Posted 20 Dec 2019
I really liked the shared spaces of this hotel. The lounge area was great for working, with lots of light and views. And the cafe, shop and restaurant are great too. For the rooms, I am a minimalist so I came in with my eyes wide open, but I was surprised by how minimal the room was. i.e. no bath mat, no qtips etc. I had to request those. And same w lotion. When i finished mine they did not automatically replace it. I had to ask. Could have just been a poor housekeeping experience?
by a verified traveller
Posted 20 Dec 2019
the rooms were very small and I could hear street noise all night as the fan would not stay on.
by a verified traveller from New York
Posted 18 Dec 2019
Kind of an ugly hotel, overpriced, small rooms. I stay in new york all the time and this place just wasnt up to the standard of comparable hotels
Comment from Hotel Management
19 Dec 2019 by The PUBLIC Team, Hotel Management
Hello, Thank you for staying at PUBLIC and we're very sorry to see that you did not enjoy your experience. We can agree that we're not a typical hotel. Our rooms are thoughtfully designed to maximize the amount of space available, even in our starter category room types. Included with the room rate are: access to all of our exciting food and beverage venues, and guest amenities including wine hour, daily fitness classes, and a lobby lounge. Our rates do fluctuate based on availability as well, so we do hope that you may try us again in the future!
