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Reviews of enVision Hotel & Conference Center Mansfield-Foxboro

2.5 out of 5
enVision Hotel & Conference Center Mansfield-Foxboro
31 Hampshire St, Mansfield, MA

Reviews

7.2

Good

Rating 10 - Excellent. 318 out of 1001 reviews" "
Rating 8 - Good. 264 out of 1001 reviews" "
Rating 6 - Okay. 170 out of 1001 reviews" "
Rating 4 - Poor. 129 out of 1001 reviews" "
Rating 2 - Terrible. 120 out of 1001 reviews" "

7.0/10

Cleanliness

8.0/10

Staff & service

6.8/10

Amenities

6.8/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

2/10 Terrible

Terry

The maid stole from me
Stayed 4 nights in Apr 2024

2/10 Terrible

Mahidy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Brandon Davis on 30 Apr,2024
We are sorry that you did not enjoy your stay. Would love to have more feedback about went wrong during your stay.

8/10 Good

Claudia

Travelled with family
Liked: Amenities, property conditions & facilities
First time using this property, The layout was very interesting, made our stay and experience very pleasant. It’s not a modern place but we liked our time there.
Stayed 1 night in Apr 2024
Response from Cameron on 28 Apr,2024
We're happy that you enjoyed your stay! We hope to see you another time!

4/10 Poor

james

One side smelt like marijuana and the other side smelt like chlorine. Would NOT stay here again.
Stayed 2 nights in Apr 2024
Response from Cameron on 28 Apr,2024
We apologize about the inconveniences of your stay. We're a non-smoking hotel, so we take these kinds of reviews very seriously. We'll follow up with housekeeping to see how we can better address the situation. Thank you for sharing your thoughts!

8/10 Good

Juan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Brandon Davis on 26 Apr,2024
Thank you for the positive feedback!

10/10 Excellent

Cristiano

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice place I enjoy it
Stayed 1 night in Apr 2024
Response from Brandon Davis on 25 Apr,2024
Thank you for the kind words and the positive review!

10/10 Excellent

Carla

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
The room was clean and affordable. However, there wasn’t daily housekeeping services. When asked for additional facecloths for the room, none were available so additional hand towels were provided instead.
Stayed 2 nights in Apr 2024
Response from Brandon Davis on 25 Apr,2024
Thank you for the kind words and the positive review!

6/10 Okay

katelyn

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
Not the best very loud and people have no decency
Stayed 1 night in Apr 2024
Response from Cameron on 21 Apr,2024
We apologize for the inconveniences of your stay. We understand that it is Spring Break and there were many children in the halls, and we will do our best to continue keeping control of the situation.

4/10 Poor

Cory

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Stay was below average was given one room that we unpacked in and began a cleanliness check per usual we checked the bed for bugs as a routine being a frequent hotel traveler it was clean was happy left the bed unmade and went to grab dinner and drinks returned about 2 hours later to blood drops all over the unmade bed.. asked the desk if the room was entered by staff from the hotel and was told no and to gather my things and go to the front desk to switch rooms. At the front desk I was told they have cameras but cannot check them to see if someone entered my room? Was changed to a room 6 doors down from the original room that had no hotel phone in the room and a leaking shower head and was never told anything about the original incident after I was told management would be notified would not recommend next time will spend an extra 40 per night
Stayed 2 nights in Apr 2024
Response from Brandon Davis on 20 Apr,2024
I am sorry that you did not enjoy your stay. We would love for you to give us another chance in the future as we are working to improve the facility.

8/10 Good

Kathleen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our family have been going to this property for years.
Stayed 1 night in Mar 2024
Response from Brandon Davis on 20 Apr,2024
Thank you for the great review and the kind words!

10/10 Excellent

Ahmad/Tamara

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, comfortable beds
Stayed 1 night in Apr 2024
Response from Brandon Davis on 20 Apr,2024
Thank you for the great review!

10/10 Excellent

Nicky

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay beautiful and quiet And the service
Stayed 1 night in Apr 2024
Response from Brandon Davis on 20 Apr,2024
Thank you for the great review and the kind words!

6/10 Okay

Scott

Business traveller
Someone from front desk opened my door at 1am while I was asleep looking for Someone
Stayed 2 nights in Apr 2024
Response from Brandon Davis on 20 Apr,2024
I am sorry that you did not enjoy your stay. We would love for you to give us another chance in the future as we are working to improve the facility.

4/10 Poor

Nykole

Travelled with family and small children
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
Dirty/dated.
Stayed 2 nights in Apr 2024
Response from Brandon Davis on 20 Apr,2024
I am sorry that you did not enjoy your stay. We would love for you to give us another chance in the future as we are working to improve the facility.

4/10 Poor

jason

Disliked: Cleanliness, amenities
The hot water ran out fast and the fan in the room was really loud.
Stayed 1 night in Apr 2024
Response from Brandon Davis on 20 Apr,2024
I am sorry that you did not enjoy your stay. We would love for you to give us another chance in the future as we are working to improve the facility.

4/10 Poor

Adam

Travelled with family
Liked: Staff & service
People screaming in the Hall way all night
Stayed 1 night in Apr 2024
Response from Brandon Davis on 20 Apr,2024
I am sorry that you did not enjoy your stay. We would love for you to give us another chance in the future as we are working to improve the facility.

10/10 Excellent

Todd

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Brandon Davis on 20 Apr,2024
Thank you for the great review and the kind words!

10/10 Excellent

Shah Fahad

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Brandon Davis on 20 Apr,2024
Thank you for the great review and the kind words!

10/10 Excellent

Noah_

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great!
Stayed 1 night in Apr 2024
Response from Brandon Davis on 13 Apr,2024
Thank you for the 5 star review!

2/10 Terrible

sergio

Disliked: Cleanliness, staff & service, property conditions & facilities
No hot water and the room was too cold
Stayed 1 night in Apr 2024
Response from Cameron on 7 Apr,2024
We apologize for the inconveniences experienced during your stay. We'll follow up with engineering to fix the issues and continue to improve!

10/10 Excellent

Hanan

Disliked: Cleanliness
Stayed 1 night in Apr 2024
Response from Cameron on 7 Apr,2024
Thank you for leaving a review! We hope to see you again soon!

8/10 Good

melissa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Brandon Davis on 27 Mar,2024
Thank you for the positive review!

8/10 Good

Kristen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Cameron on 23 Mar,2024
Thank you for leaving a review! We hope to dee you again soon!

8/10 Good

Emza Celebic

Travelled with partner
Liked: Cleanliness, staff & service
Room was ok, spacious room and good bathroom size. The ceiling had stains on it, like it leaked from room upstairs and faucet in the shower was leaking. Balcony is very nice.
Stayed 1 night in Mar 2024
Response from Brandon Davis on 18 Mar,2024
Thank you for the positive words!

4/10 Poor

Elizabeth

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
We were in a room on the first floor, close to the indoor pool. There are two entrances to the room: one from the hallway, one slider by the pool/atrium. The sliders cannot be secured from outside if the door. If you’d like to have your room secure you cannot exit through the slider. The room was 74° and humid when we got there & it took over 24 hours for the temp to come down. The toilet didn’t work for our entire stay!!! We used the shared, public bathrooms. The restaurant took 2 hours for food to come. It was middle of the road food but very reasonably priced. Everything is close. Stores, restaurants, shopping, coffee were all within 10 minutes or so. The atrium was very pretty and a great use of space: all open & has plenty of seating & tables.
Response from Cameron on 15 Mar,2024
We're happy that you enjoyed the amenities and the overall aesthetic of the location! The issues that you highlighted will be brought up to our engineering staff, as we are always looking to improve and reviews help us achieve that. Thank you for leaving one!

4/10 Poor

Andrew

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, amenities
Room was dirty and staff was slow to respond. No toddler bed/ pack n play although told I would have one brought to my room.
Stayed 2 nights in Feb 2024
Response from Cameron on 4 Mar,2024
We apologize for the inconvenience, we'll follow up with the front desk management as we don't carry child play packs of any kind. We'll make sure front desk staff is aware of the policy, and we'll follow up with housekeeping in regards to your concerns.

2/10 Terrible

Allison

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property smell like smoke in the rooms The rooms are not clean the window was broken there was stuff all over the window sills
Stayed 1 night in Mar 2024
Response from Cameron on 7 Mar,2024
We deeply apologize for the inconveniences that were experienced during your stay. We're always working on improving, and we take reviews like this one to heart. We always try our best to ensure the safety and comfort of our guest, and will be following up with management to address the issues. Thank you for leaving a review.

10/10 Excellent

John

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Clean and quiet in industrial park
Stayed 1 night in Mar 2024
Response from Cameron on 2 Mar,2024
Thank you for leaving a review! We hope to see you again soon!

4/10 Poor

Amanda

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
The pool area and water was very dirty and full of hair balls. The room needed to be vacuumed. The room was missing towels and cups upon arrival.
Stayed 1 night in Feb 2024
Response from Brandon Davis on 1 Mar,2024
I am truly sorry that this transpired. We will work with our housekeeping department to ensure a situation like this does not occur again.

4/10 Poor

Olivia

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Brandon Davis on 25 Feb,2024
Thank you for your review!

2/10 Terrible

Rami

Disliked: Cleanliness, staff & service
Cold room, they kept the heater off probably to save on utility bill. Towels smell bad, sink overflowing- we informed them but they didn’t bother to do any action. Certainly, we will not go again
Stayed 2 nights in Feb 2024
Response from Shannyn on 20 Feb,2024
Thank you for taking the time to provide enVision with your feedback. We value all of Our guests opinions, and want to improve and make the best of all of Our Guests experiences. Our team will take all of these under advisement and work on improving. If you would like to discuss further with a supervisor please contact (508)339-2200 and ask for Brandon. enVision Hotel Mansfield hopes that someday you may give Us another opportunity. Thank you again.

8/10 Good

Shawn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Shannyn on 20 Feb,2024
Thank you for taking the time to provide a review rating and choosing to stay at enVision Mansfield Hotel.

8/10 Good

Steven

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the table and chairs on the balcony outside of the room 👍 long walk to our room
Stayed 1 night in Feb 2024
Response from Brandon Davis on 13 Feb,2024
Thank you for the positive feedback!

8/10 Good

Tamara

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was only there for a few hours. The pool area was chilly. There were some stains on the towels in my room, however, overall it’s been my go to hotel for MANY years and I will continue to go back. A little bummed there’s no more jacuzzi.
Stayed 1 night in Feb 2024
Response from Brandon Davis on 7 Feb,2024
Thank you for the review kind words. We are sorry that there was indication of a jacuzzi when that is not the case.

4/10 Poor

David

Disliked: Cleanliness, property conditions & facilities
It’s just run down and the carpet in the room smelled
Stayed 1 night in Feb 2024
Response from Brandon Davis on 7 Feb,2024
Thank you for bringing this matter to our attention. We apologize for the inconvenience you experienced due to the cleanliness issues in your room. This does not reflect our usual standards, and we take your feedback seriously. Our housekeeping team will be informed, and immediate steps will be taken to rectify the situation and ensure thorough cleaning procedures are followed. We would appreciate the opportunity to discuss your experience further, so please get in touch with our management at 508.339.2200. Your satisfaction is of utmost importance to us, and we hope to regain your trust on a future visit.

10/10 Excellent

TJ

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 1 night in Feb 2024
Response from Cameron on 5 Feb,2024
Thank you for leaving a review! We hope to see you soon!

10/10 Excellent

Lisa

Stayed 1 night in Feb 2024
Response from Brandon Davis on 20 Mar,2024
Thank you for the 5 star review!

10/10 Excellent

Taryn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024
Response from Cameron on 30 Jan,2024
Thank you for leaving a review! We hope to see you again soon!

10/10 Excellent

Taryn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Definitely a good place to stay
This hotel is awesome the staff is great they understood the situation my family was in and did a amazing job keeping us comfortable. While we looked for a new apartment. The place is very clean and the maid staff always made sure to check if we needed clean towels or anything. The pool area is very well taken care of.
Stayed 4 nights in Jan 2024
Response from Cameron on 30 Jan,2024
We're ecstatic that you enjoyed your stay! We hope to see you again soon!

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024
Response from Brandon Davis on 3 Feb,2024
Thank you for the positive feedback!

4/10 Poor

Anthony

Liked: Staff & service
Disliked: Property conditions & facilities
After switching rooms twice upon check-in, (due to the rooms being at about 55 degrees) we decided to suck it up and make the 2rd room work for us. Ataff was not very knowledgeable.
Stayed 1 night in Jan 2024
Response from Cameron on 26 Jan,2024
We deeply apologize for your inconveniences for your stay. We take great pride in the friendliness of our staff, and as such we will work with management to rectify this for future stays.

10/10 Excellent

Samantha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this place nice people comfortable beds and an indoor pool best place ever
Stayed 1 night in Jan 2024
Response from Cameron on 25 Jan,2024
Thank you for leaving a review! We hope to see you again soon!

10/10 Excellent

Taryn

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Home away from home
The staff is very friendly and welcoming. When ever we had a problem they fixed it right away. The maid service was awesome they always made sure we had clean towels and bedding since we had a long stay here. The pool area is great for the kids.
Stayed 3 nights in Jan 2024
Response from Cameron on 25 Jan,2024
We're ecstatic that you enjoyed your stay! We look forward to seeing you again!

10/10 Excellent

Ersson

Stayed 1 night in Jan 2024
Response from Brandon Davis on 11 Feb,2024
Thank you for the 5 star review!

8/10 Good

Mark

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024
Response from Cameron on 17 Jan,2024
Thank you for leaving a review! We hope to see you again!

8/10 Good

Amanda

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Great for families
Great price for the stay. Hotel is a little run-down but nothing major. We had a great time - pool was open late and staff were very friendly and helpful. We upgraded to a Junior Suite which included a microwave and mini-fridge. We did notice microwaves in the lobby though for guest use. There was no way to using streaming services (Netflix, Disney+, etc.) but we brought a laptop & an HDMI cord so we were able to have a nice movie night.
Stayed 1 night in Jan 2024
Response from Brandon Davis on 10 Jan,2024
Thank you for these well appreciated kind words!Our staff should have indicated to you that we do in fact have microwaves available upon request. Unfortunately no streaming services available at the moment but we are working on it!

8/10 Good

ANN-MARIE

Stayed 1 night in Jan 2024
Response from Brandon Davis on 10 Jan,2024
Thank you for your positive feedback!

6/10 Okay

JESSICA

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Brandon Davis on 10 Jan,2024
Thank you for the 3 star review!

10/10 Excellent

Suzanne

Stayed 1 night in Jan 2024
Response from Brandon Davis on 30 Jan,2024
Thank you for the 5 star review!

10/10 Excellent

Ivelise, Attleboro

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
The pool is perfect. Other than the leaky shower faucet, this place is beautiful.
Stayed 1 night in Jan 2024
Response from Brandon Davis on 10 Jan,2024
Thank you for the positive feedback! We do apologize for the inconvenience of the leaky shower.