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Reviews of Hotel Castillo de Pilas Bonas

2 out of 5
Hotel Castillo de Pilas Bonas
PLAZA DE SAN BLAS S/N, Manzanares, CIUDAD REAL

Reviews

8.8

Excellent

Rating 10 - Excellent. 35 out of 70 reviews" "
Rating 8 - Good. 27 out of 70 reviews" "
Rating 6 - Okay. 7 out of 70 reviews" "
Rating 4 - Poor. 1 out of 70 reviews" "
Rating 2 - Terrible. 0 out of 70 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Erik, Haifa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Arrived 2am and to my surprise everything was locked up however after calling a very nice patient and courteous gentleman immediately opened the door and attended to us. Breakfast could be made somewhat more exciting...
Stayed 1 night in Apr 2024
Response from jose antonio on 9 May,2024
Muchas Gracias por su visita. un cordial saludo

8/10 Good

Russel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A unique and cozy castle experience
It was a unique experience staying in a refurbished castle. Being that it was chilly outside, it was nice to have a nice cozy room to in which to relax. We were a little disappointed that the main dining room was closed due to heating issues, but we enjoyed a tasty meal if Spanish specialties in the bar area.
Entry to registration desk from restaurant
Castle information
Upstairs dining and banquet area used for weddings and celebrations
Unique portal leading to window overlooking the lobby
Stayed 1 night in Jan 2024
Response from jose antonio on 17 Feb,2024
Muchas Gracias por su visita y su amable comentario. un cordial saludo

8/10 Good

Sara

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Nicer place but not soundproof
The place it's really nice and the rooms as well, nicely equipped and big. The only negative issue was that you could hear absolutely everything from the nearby room. Breakfast was a bit meager (one slice of bread with ham and tomatoes or with butter and marmalade), a small glass of orange juice, and one coffee.
Stayed 1 night in Nov 2023
Response from jose antonio on 4 Jan,2024
Mucha Gracias por su amable comentario.

8/10 Good

Simon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quirky and unique with good breakfast and easy parking
Stayed 1 night in Oct 2023
Response from jose antonio on 20 Oct,2023
Muchas gracias por su visita y su amable comentario.

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great renovated castle with great restaurant
A perfect place in this quit little town, the owner spent a lot of money renovating this old castle and it shows. The staff was very helpful and friendly.
Stayed 1 night in Nov 2022
Response from jose antonio on 6 Jan,2023
Muchisimas Gracias por su comentario y encantados de su visita. Un cordial saludo

6/10 Okay

Patricia

Getting in!
I would think in the summer months parking might not be as easy. It wasn't obvious how to get into the Hotel I would think it more obvious in summer months as doors would be open?
Stayed 1 night in Dec 2022

10/10 Excellent

Norman

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022
Response from jose antonio on 28 Sept,2022
Muchas Gracias por su visita

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very reasonably priced and extremely spacious room with sitting room. Nice and quiet so got a good nights sleep. Manzanares is an attractive village for an evening stroll and a good stop off if driving across Spain as only five minutes south of the main motorway less hassle than driving into Ciudad Real
Stayed 1 night in Oct 2019

6/10 Okay

Maureen

Liked: Cleanliness, property conditions & facilities
Take earplugs
Great place.Major problem for us was the separate bathroom down very noisy stairs.Also you can hear your neighbors walking around,talking and tv.We were also next to the lift so again aware of every time it was used.Food and drinks were good but expensive.
Stayed 1 night in Oct 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveller

Stayed 1 night in May 2019

10/10 Excellent

enrique

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A very pleasant experience
Very nice small castle. Great local food. Great prices too. I would totally recommend it. You can visit the manchego cheese museum only 5 blocks from there.
Stayed 1 night in May 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a castle what more is there to say and parts of it date to the 12th century
Stayed 1 night in Apr 2019

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing 13th century castle.
Amazing 13th century castle near the centre of the city. Bit difficult to find the main door but, once in, authentic furniture and good reception. Tapas bar and full restaurant by the main reception. They only have a few rooms. Ours was double level with the bedroom upstairs and sitting room and bathroom at entry level. Easy walk to main square and we found good free car park nearby. Breakfast was good.
Stayed 1 night in Oct 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2018

8/10 Good

Marcos

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel cómodo y bien comunicado.
Stayed 1 night in May 2024
Response from jose antonio on 9 May,2024
Muchas Gracias por su visita y amable comentario.

8/10 Good

Candylda

Stayed 1 night in Mar 2024
Response from jose antonio on 9 May,2024
Muchas Gracias

10/10 Excellent

Nerea

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from jose antonio on 4 Jan,2024
Muchas Gracias por su Valoración.

8/10 Good

maria del mar

Liked: Cleanliness, staff & service, property conditions & facilities
Faltaba luz artificial, sobre todo en el baño.
Stayed 1 night in Dec 2023
Response from jose antonio on 4 Jan,2024
Agradecemos su visita y tomamos nota.

8/10 Good

angel

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2023
Response from jose antonio on 12 Nov,2023
Muchas gracias por visita.

8/10 Good

Danilo Luigi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Da ripetere
Posto molto bello e curato, personale gentile
Stayed 1 night in Oct 2023
Response from jose antonio on 29 Oct,2023
Muchas gracias por su visita y su amable comentario

10/10 Excellent

Uffe

Stayed 1 night in Sep 2023
Response from jose antonio on 7 Sept,2023
Muchas Gracias por su visita y por su amable valoración

8/10 Good

A.M.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from jose antonio on 30 Aug,2023
Muchas gracias por su visita y su amable valoracion

4/10 Poor

Cristina

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Muy bonito pero no cumple con lo que indica
El castillo es bonito y es un espacio singular pero tuvimos un problema que puede parecer pequeño pero que para nosotros fue muy importante: veníamos después de muchas horas en coche en plena ola de calor con niños pequeños y aunque el check-in es a las 12h nuestra habitación no estuvo lista hasta después de las 13.30h. Lo único que nos dijeron fue que unos clientes salieron tarde y que podíamos dejar las maletas allí mientras tanto. Entiendo que de la misma manera que yo como cliente no puedo estar después del horario del check-out, el hotel (aun más uno como este) tiene la obligación de tenerlo preparado a la hora acordada. O algún tipo de compensación, pero no nos han ofrecido ni agua (teniendo ellos bar y restaurante). Decepcionante. Aparte de esto comentar también que la ducha no es cómoda, no puedes estar con las dos manos libres mientras la usas y además como no tiene puerta se moja parte del baño.
Stayed 1 night in Aug 2023

10/10 Excellent

José

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023
Response from jose antonio on 19 Aug,2023
Muchisimas gracias por su visita. Ha sido un placer, aqui estamos a su disposicion para tantas veces pasen por Manzanares. Será un placer atenderles

10/10 Excellent

Nacho

Stayed 1 night in Aug 2023
Response from jose antonio on 29 Aug,2023
Muchas gracias por su visita.

10/10 Excellent

laurence

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cadre super
Cadre super hors du temps, nous avons adoré le petit déjeuner simple mais local. Chambre très spacieuse et le centre ville est très mignon. Nous sommes enchantés d’avoir choisit cette étape sur notre trajet !!
Stayed 1 night in Aug 2023
Response from jose antonio on 19 Aug,2023
Thanks so mucho for your visit

10/10 Excellent

Jean-Luc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Belle decouverte
Étape d’une soirée et découverte d’un très beau lieu
Stayed 1 night in Jul 2023
Response from jose antonio on 13 Jul,2023
Muchas Gracias por su visita y su amable comentario.

10/10 Excellent

alexander

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tolles Hotel in schö em Ambiente
Stayed 1 night in Jun 2023
Response from jose antonio on 25 Jun,2023
Muchas Gracias

10/10 Excellent

Marcos

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Habitación cómoda con 2 plantas (abajo saloncito y baño, arriba habitación), entorno espectacular (castillo)
Stayed 1 night in Jun 2023
Response from jose antonio on 16 Jun,2023
Muchas gracias por su amable comentario.

6/10 Okay

carlos luis

Stayed 1 night in Apr 2023
Response from jose antonio on 9 May,2023
Muchas gracias por su visita.

8/10 Good

Gloria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buena atención por parte del personal
Stayed 2 nights in Apr 2023
Response from JOSE ANTONIO on 12 Apr,2023
Muchas gracias por su visita y su comentario.

8/10 Good

Sangyoun

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
고풍스런 느낌이 좋았어요..
Stayed 1 night in Feb 2023
Response from jose antonio on 12 Mar,2023
Muchas gracias por su visita

10/10 Excellent

Juan

Stayed 1 night in Feb 2023
Response from jose antonio on 28 Feb,2023
Muchas Gracias por su visita¡¡¡

8/10 Good

Miguel David

Business traveller
Liked: Cleanliness, property conditions & facilities
Un castillo. Muy bonito y rústico. Habitaciones dúplex amplias rústicas. Buen estado.
Stayed 1 night in Feb 2023
Response from jose antonio on 9 Feb,2023
Muchas Gracias por su visita

10/10 Excellent

Javier

Stayed 1 night in Oct 2022
Response from jose antonio on 23 Oct,2022
Muchas gracias por su visita y su agradable comentario. Un cordial saludo

10/10 Excellent

Olga

Stayed 1 night in Sep 2022
Response from jose antonio on 28 Sept,2022
Muchas gracias por su visita

6/10 Okay

Jimmy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The rooms are a bit noisy - the staff are very nice but do not speak any english
Stayed 1 night in Apr 2022

8/10 Good

JUAN LUIS

Stayed 1 night in Apr 2022

8/10 Good

Ramon

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2022
Response from jose antonio on 1 Feb,2022
Muchas gracias por su visita¡¡¡

10/10 Excellent

Guillermo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2022
Response from jose antonio on 1 Feb,2022
Muchas gracias por su visita¡¡¡

10/10 Excellent

José María Aranda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La habitación era especial y el entorno
Stayed 1 night in Oct 2021

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Agradecida por la amabilidad y ayuda de todo el personal. Volveremos!!!
Stayed 1 night in Sep 2021
Response from Jose Antonio on 29 Sept,2021
Un placer atenderles, y muchas gracias por su visita.

10/10 Excellent

JESUS ARNANZ

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Para repetir
Stayed 1 night in Aug 2021
Response from Jose Antonio on 25 Aug,2021
Muchas Gracias por su visita, quedamos a su disposición para cuando quiera repetir. un cordial saludo,

6/10 Okay

Verified traveller

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Hotel con encanto pero el personal está poco motivado.
Stayed 1 night in Aug 2021
Response from Jose Antonio on 25 Aug,2021
Muchas Gracias por su agradable visita'¡'¡'¡¡

10/10 Excellent

Francisco Jose

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ok
Todo perfecto. El edificio muy bonito y muy bien acondicionado
Stayed 1 night in Aug 2021
Response from Castillo on 5 Aug,2021
Muchas gracias por su comentario. Un cordial saludo

8/10 Good

Verified traveller

Stayed 1 night in Jan 2020

8/10 Good

Nerdanel, Marbella

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
El hotel es un sitio encantador y el personal muy amable pero las camas no son demasiado cómodas mucho menos la supletoria 😓.El suelo son tablones de madera y algunos no estaban en muy buen estado.
Stayed 1 night in Dec 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hubo un fallo de apreciación, pues aunque mi esposa iba cojeando, nos dieron una habitación con dos plantas teniendo que subir y bajar escaleras y desconocía que había habitaciones de solo una planta, pero lo supimos cuando nos íbamos.
Stayed 1 night in Dec 2019

10/10 Excellent

Jaime roberto

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019