"The employee who was on when I checked in was very nice. The room was okay. I have been here before, and my first stay was better. It was very noisy where I was this time."
"The staff was very accommodating since we checked in a bit later than anticipated. They were very welcoming and even took the time to welcome my dog, who was traveling with us. "
"When I arrived at the hotel, he didn't have no disability where I was available so I had to go upstairs and then I was told breakfast was at 6 o'clock am and it ended up being 630am so I was not able to eat breakfast when I was time for me to eat I was disappointed"
"Im sorry to say I ended up sleeping in a chair. I booked thru expedia and then called the motel directly to double check that I would have a wheelchair accessible room. Yes, the desk clerk said.
The bed was at least a foot higher than my wheelchair seat, and there was no way I could transfer to the bed. Why are motels putting these new higher beds in what are supposed to be accessible rooms? Even the elderly and children have a hard time getting on them.
The replacement TP was placed high on a shelf on the wall with no way to reach it or some of the towels. How do they expect someone in a wheelchair to reach them?
Im just confused. Did anyone even consider what being in a wheelchair is like?
I just transferred to the chair and ottoman and slept there. Im so tired of dealing with motels that don't even try."
SpringHill Suites by Marriott Montgomery Prattville/Millbrook
2/10 Terrible
"I reserved one of the suites at SpringHill Suites a month in advance for 3 adults and 2 kids, and on my way to the airport I got an email from SpringHill that they transferred my reservation to their sister hotel around the corner (Tru by Hilton). I asked why and if I will have the same accommodation, they said they were fully booked and yes I will have the same accommodations. I got to the Tru hotel in Prattville around 10pm and had to wait for 20 minutes for a staff to see me to check in. They checks me in to a room with 2 queen beds that slept 4, completely ignoring that I asked for a room that sleeps 5. When I first brought it up, the staff acted like I was confused. After a bunch of back and forth and talking to the manager that was offsite, they eventually told us about a room that had air conditioning issues, which they ended up giving us so my whole family can sleep there. I found the mixup about our reservation ridiculous and unprofessional. The staff not being there to greet us was just out of line. They gave us a bag of chips and a bottle of water for our troubles. We left the next day at 8am. I WILL NEVER STAY AT A TRU HOTEL EVER AGAIN."
Yes, there are holiday rentals close to the most popular sights in Marbury, or you can select a more secluded option if you're looking for a relaxing stay.
What’s there to see and do in Marbury?
Explore the area and family-friendly sights such as Peach Park, or get out into nature at a spot like Jordan Lake. Mitchell Lake and Clanton Community Parks are a couple of places you'll find in the wider area.
What’s a holiday rental in Marbury like?
Holiday rentals are private properties where you can stay for a few weeks, or just a few days, in Marbury. Holiday rentals offer extras such as laundry facilities and kitchens so you'll feel just like you're staying in your own home. If you're concerned about cleanliness, a holiday rental can provide a sense of seclusion away from shared hotel lifts and lobbies bustling with people while still allowing you the enjoyment of travel. You'll also find more space in a holiday rental than in a hotel, which makes a holiday rental an attractive choice for a family trip or a small group gathering.
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