Search Chalets in Marcos Castellanos

"The biggest issue we had was trying to find out where we had to check in. It was at a completed different name. Even after calling the attendant did not tell us that check in was under a different location"

"The room was excellent. The outside surroundings were ok. The television settings were not easy to maneuver. "

"Las Jaras was an incredible stay experience. "

"I liked this hotel. The scenery of the lake and swimming pools/outdoor areas are spectacular and the meals are first class. Very much an upscale setting and worthy of a corporate event. The staff was very friendly and super accommodating for a couple of changes I needed. The hotel is very well kept for an older-style hotel. Only one complaint: I like a hard mattress, but my bed felt like a rock. I mean, the absolute hardest mattress I have ever slept on."

"Everything was great"

"They didn’t clean our room, very bad experience comeback from a wedding and found our room the same way we left, they didn’t make the bed and didn’t clean the bathroom "

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"all the above "

"I'll give credit where credit is due the owner/manager of the cabins was very respectful, responsive, attentive and did get everything fixed that needed fixing. But to start off there is no reception and you can't pay with your credit card so you won't be getting any bonus miles on your credit card for your stay, it's essentially just an online transaction they will send the link and the website charges an 11% commission on the transaction but I worked it out with the guy and was able to just transfer money. All right so now to the cabin, sure it looks elegant it looks pretty but it definitely feels like they were built at very low cost the door is very small to get in through and it was dusty, dirty, moldy and worst of all there was no door for the restroom and no ceiling so if you go with your significant other you guys will hear what the other person is doing which is not cool. There should've been a picture of the doorway on the posting showing that or at least an explanation on how the set up is. The other thing that happened was the toilet stopped working it got plugged up we don't know how because we never put toilet paper in the toilet it took about 6 to 8 hours for someone to show up. And we couldn't shower either because the boiler was turned off and it's took forever to get someone to go turn it on as well super inconvenient and the water took forever to heat up. Be warned, the cabin gets super hot the daytime spring/summer and it gets super cold morning time. "