Margao-Panaji Highway, Opp. Kadamba Bus Terminus, Margao, Goa
Reviews
6.4
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Not worth Rs500 per night, don’t call this a HOTEL
Terrible experience, this hotel room doesn’t even worth Rs 500 per night. Bed sheets and towels are almost turned black and they still insist to use those. Food is okay waste ( we had food outside even though it was part of the hotel booking).
Overall DO NOT BOOK this hotel , instead select to stay at Bus stand.
Narendra
Stayed 1 night in Dec 2021
8/10 Good
Francis
18 Oct,2021
Liked: Cleanliness, room comfort
Will try visiting once more
Good overall...needs improvement as far as maintenance is concerned. Restaurant should have more options on the Menu. Best welcome and attention received from the receptionist. Good place but can be better. Close to the Bus and Taxi Stand and Railway Station which makes travel easy.
Francis
Stayed 1 night in Oct 2021
Response from The Management on 9 Nov,2021
Dear sir,
Thank you so much for your positive feedback. We are happy that you had a pleasant stay with us and we will love to host you again.
Yours Sincerely
The Management
Could not check in as the hotel claimed they had not received any booking or advance payment. Moreover, they said they have no contract with you and have not had any dealings with you.
Location good but room facilities are average
Bathroom fitting are old and loose and beddings are horrible. Food is good but too expensive when compared to kerala standard.
Parking is inadequate and in-charge people are useless and insensitive
johny
Response from Vijay Yadav on 5 Jun,2016
Our sincere apologies to the experience you had to go through. We're are a new management just took over in Jan'16. The property is now renovated to offer you sheer luxury.
Furthermore we've come a long way highly focusing on staff training.
Our award winning restaurant is on par (Rates)with other restaurants in town. The rates in Goa is typically higher then other regions.
We wait to welcome you again to experience the best at offer :)
I thank you for providing us an opportunity to serve you & apologies on inconvenience you had. We're now fully operational with a renovated property & a new service oriented management.
We welcome you again to stay with us & feel the difference.
we booked and paid for this hotel and on arrival we were refused our booking. not good enough. the hotel is responsible for keeping its online portal up to date. no excuses. useless. don't go there. the staff are pretty useless as well, had no answers, and no manager.....they should be removed from the website.
Sally
Response from Vijay Yadav on 5 Jun,2016
We sincere apologies for the inconvenience caused to you & we understand the situation you had to go through.
Now at The Sapphire Comfort Hotel we're a new management & a service oriented team with renovated property.
We look forward to welcome you again whenever you're visiting Goa & it's our assurance that you'll love the hospitality at offer.
Lovely stay at the hotel, the staff was very friendly, food was delicious and the ambiance was great. I stayed there with my wife only for a day and we enjoyed the comfort. There is live music at the time of dinner, which is simply superb.
Chandramohan
Response from Vijay Yadav on 5 Jun,2016
We're thrilled to know that you had a comfortable stay with us.
The property is now renovated & wi-fi issue has been sorted with high speed connectivity at offer.
We look forward to welcome you again.
8/10 Good
Chandu, Bangalore
19 Aug,2014
Liked: Cleanliness, staff & service
Good
Location is good but the morning breakfast is horrible, hotel is conjusted
Hotel zit aan een drukke weg met een busstation aan de overkant. Je schrikt even ervan, maar het gemak van vervoer maakt alles goed. Het hotel is rustig van binnen en schoon. Kamer/bed was comfortabel met waterkoker/koffie/thee en zithoek met elke dag 2 liter flessen water. ruime badkamer. Kamer werd elke dag schoongemaakt. Personeel was zo erg vriendelijk en behulpzaam. En de general manager was zo oplettend dat wij niets tekort kwamen en hielp ons met al onze vragen en wensen. Het was erg fijn om hier te verblijven. Het ontbijt was een genot, de koffie en thee waren heerlijk. Ook de mensen uit het restaurant waren super. Kom ik een volgend keer in Goa dan blijf ik zeker hier.