Exterior
Check availability

Reviews of Heritage Trail Lodge Margaret River

4 out of 5
Heritage Trail Lodge Margaret River
31 Bussell Highway, Margaret River, WA

Reviews

9.4

Exceptional

Rating 10 - Excellent. 157 out of 226 reviews" "
Rating 8 - Good. 58 out of 226 reviews" "
Rating 6 - Okay. 9 out of 226 reviews" "
Rating 4 - Poor. 2 out of 226 reviews" "
Rating 2 - Terrible. 0 out of 226 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Lindsay

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property in easy walking distance of the centre with local restaurants & cafes. well equipt & the continental breakfast was excellent. Some road noise as we were at the front but it was not an issue. Thanks for a lovely stay.
Stayed 2 nights in Apr 2024

8/10 Good

Soma, Scunthorpe

Liked: Cleanliness, staff & service
Property at edge of town some 20mts walk to centre town.Bfast simply continental type and could be improved with atleast hard boiled eggs.Otherwise breakfast lacks any protein.Dining area shut at 6pm so no access to microwave.Also no safe in room.Overall good property to spend a few nights
Stayed 3 nights in Apr 2024

8/10 Good

Joanne

Liked: Staff & service, amenities
Great location in Margaret River. The property is on the highway so traffic noise is a problem Excellent breakfast! My room had a very dusty bathroom fan and a few cobwebs which were surprising. The old carpet really needs to be replaced with healthy tiles for easy cleaning…. Carpet is scary! Great selection of pillows which is appreciated and lovely quality sheets With a little effort this place could be 4*’s
Stayed 4 nights in Mar 2024

10/10 Excellent

Peter

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff here are fantastic, made it feel like a home from home. Special thanks to Michelle for all her advice on where to visit
Stayed 2 nights in Mar 2024

10/10 Excellent

IAN

Travelled with partner
Liked: Cleanliness
Friendly service. Quiet. Helpful with dining suggestions. Would return there if we’re back in the area
Stayed 2 nights in Feb 2024

10/10 Excellent

Stuart

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I stayed here while visiting from Canada in early 2024 and it was the perfect location for our visit to the area. It's clear that the Lodge's hosts, Helen and Terry, take pride in welcoming guests and helping them make the most of their time in and around Margaret River. With walkable restaurants and bars and easy drives to caves, beaches, scenic views and more, this was ideally located. The daily breakfast with pastries, muffins, breads and spreads, yogurt, fruit and more made for a great start to each day. We had a wonderful visit here.
Response from Terry on 12 Mar,2024
Thank you for your review Stuart

6/10 Okay

Philip

Liked: Cleanliness
Disliked: Property conditions & facilities
Margaret River
This was a two night stay. The setting is really nice. However the property is very dated especially the bathroom. I can only say the property has very little charm. However the bed was extremely comfortable The property is very close to the centre of Margaret River. Breakfast was ok. My main concern was the wooden steps to the room, the riser gave way resulting in me falling. Only a minor graze, but could have been much more serious.Clearly it lacks maintenance. However the manager quickly resolved the issue.
Stayed 2 nights in Jan 2024
Response from Terry on 12 Mar,2024
Sorry you did not like your room. The bathrooms were done up about 5 years ago. Maintenance is ongoing so sorry it did not agree with your personal taste and it is unfortunate you fell and hurt your knee.

10/10 Excellent

Alex

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Peter

Stayed 1 night in Dec 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

10/10 Excellent

Elizabeth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly & polite. Felt welcomed. Room was amazing as well as the bathroom. So peaceful & relaxing. Thanks again.
Stayed 1 night in Nov 2023

10/10 Excellent

Jim

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
We were so pleased with this property - the room the setting the adjacent hiking trails which we walked to dinner each night. Highly recommend for a great stay in Margaret River area!
Stayed 2 nights in Oct 2023

8/10 Good

Mark

Stayed 1 night in Oct 2023

10/10 Excellent

Gaynor

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful spacious rooms overlooking a Karri forest trail yet close enough to the centre of Margaret River to walk to the main shopping streets and restaurants. Great continental buffet breakfasts with local produce in a spacious light filled country style dining room, surrounded by lush gardens and furnished with wood from local trees. We are "local" Perth people and have returned again and again to this lovely venue.
Stayed 4 nights in Sep 2023

10/10 Excellent

Warwick

Travelled with partner
Liked: Amenities
Enjoyed our stay. Breakfast was very good. Large comfortable bed. Very quiet
Stayed 4 nights in Sep 2023

8/10 Good

Dale

Stayed 1 night in Aug 2023

10/10 Excellent

George

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a lovely, conveniently located, and friendly hotel to stay, if you are in Margaret River or exploring the wider region. In-between the hotel lodges, and within the gardens, beautiful vegetation thrives. It is lovely to emerge from one's hotel room and step into a garden! The hotel is usefully located a short walk from the centre of Margaret River and next door to the Margaret River Brewhouse, where tasty beer, wine and food can be gleaned. Some nice shops, bars, cafes, restaurants can be found in town. We were warmly welcomed by Michelle, who provided ideas for nearby excursions, walking trails and so forth. Breakfast is very good. It is a buffet style continental breakfast, with great options for cereal, yogurt, local cheeses, cold meats, local fruits and preserves. A great start to a tourists' day of sight-seeing! :-) Rooms are large, clean, and comfortable, with a patio area for seating (looking out onto the bush, where you may spot a galah!). My only minor gripe is that the bathrooms would benefit from a little modernisation. I would stay here again and would highly recommend it!
Stayed 3 nights in Aug 2023

10/10 Excellent

Ursula

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Getaway trip
Lovely lodge . Room was great , bit dated but didn’t impact comfort or anything else . Staff super friendly, breakfast was great
Stayed 4 nights in Aug 2023

10/10 Excellent

Suzanne Jane

Stayed 3 nights in Aug 2023

10/10 Excellent

ALEXANDER

Stayed 3 nights in Jul 2023

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent and great location
Stayed 2 nights in Jul 2023

10/10 Excellent

Kylie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2023

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2023

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
Very spacious rooms with super comfy beds. A lot of thought given to the in room facilities. Lovely breakfast, plenty of choice. Would definitely stay again
Stayed 4 nights in Apr 2023

10/10 Excellent

Jeffrey

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The lodge was well appointed, located up against the national park, wonderful bird life abundant at the deck. Suited us perfectly. Friendly staff very helpful
Stayed 3 nights in Mar 2023

10/10 Excellent

George H

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ruben
The place is very well located just at the edge of Margaret River township. There is a walking trail which follows Margaret River, at the back of the lodge. The breakfast was lovely offering local produces. Finally, the host was most helpful.
Stayed 3 nights in Mar 2023

6/10 Okay

Andrew

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Room was nice. Bathroom needs upgrading. Main issue is road noise. The property sits on the Bussell Highway with continuous road noise between 6am and 10pm.
Stayed 2 nights in Mar 2023
Response from Terry on 10 Mar,2023
Hi Andrew,You booked one of our cheaper rooms near the front of the property which can be susceptible to road noise if you are a light sleeper. The majority of guests that stay in those rose rooms don't have a problem.The forest view rooms and the luxury rooms are at the back of the property and there is no road noise.Regards, Terry

8/10 Good

Melissa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place for a short stay. Beautiful bushland out your balcony.Close to food venues. Easy walk into town.
Stayed 1 night in Mar 2023

10/10 Excellent

Bernie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous property,
Stayed 4 nights in Feb 2023

10/10 Excellent

Christopher

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close too town nice room gave you a feel of being right in the countryside nice breakfast
Stayed 2 nights in Feb 2023

10/10 Excellent

jackie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous place and staff lovely and very clean
Stayed 2 nights in Jan 2023

10/10 Excellent

Philip

Stayed 3 nights in Jan 2023

10/10 Excellent

Marita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2023

10/10 Excellent

Binhui

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Spa allows you to relax during the travelling period, and the mattress is excellent for sleeping.
Stayed 2 nights in Dec 2022

8/10 Good

Christopher, Osborne Park

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyable stay with delightful garden surroundings. Close to the brewery and local distillery, and friendly staff to greet you.
Stayed 1 night in Oct 2022

10/10 Excellent

Maureen B

Stayed 2 nights in Oct 2022

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a lovely and quiet B&B, very clean and the hosts were lovely. I highly recommend this place to stay if you are visiting Margaret River.
Stayed 4 nights in Sep 2022

10/10 Excellent

Hazel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Excellent stay here. Lovely big room with outside space. Lovely green surroundings with lots of plants. Close proximity to the village.
Stayed 4 nights in Sep 2022

6/10 Okay

melissa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2022

10/10 Excellent

Perry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2022

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay in Margaret River
Stayed 2 nights in Aug 2022

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location within the Margaret River Townsite. Generous rooms in relaxed setting. Continental Breakfast was a bonus
Stayed 3 nights in Jul 2022

10/10 Excellent

Mark

Liked: Staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jul 2022

10/10 Excellent

Fry

Travelled with partner, Travelled with group
Liked: Staff & service
Close to town. Clean and comfortable. Terry was incredibly helpful and friendly
Stayed 2 nights in Jun 2022
Response from Terry on 25 Jun,2022
Thankyou for your review

10/10 Excellent

Ruth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay at Heritage Trail Lodge. The owner was very attentive and we had a thoroughly enjoyable stay. The room was warm and cosy. The access to Brewhouse Brewery and nearby shopping was great. I enjoyed the spa bath,although it took me a while to work out the on/off button as it was a bit stiff!! The breakfast was great and even though it was not a cooked breakfast there was lots of good variety. Will be back!!!
Stayed 3 nights in Jun 2022
Response from Terry on 25 Jun,2022
Thank you for your review

8/10 Good

Amanda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Terry the owner was friendly and helpful. We enjoyed our stay and the ambiance was amazing. Loved the gardens and mini waterworks. Restaurants are within walking distance and the walking trails start right behind the rooms. Breakfast was the same everyday. Options would be nice. Maybe put in a microwave in the rooms for warming up small meals. Otherwise a big thanks to the team that run this place.
Stayed 3 nights in Jun 2022
Response from Terry on 10 Jun,2022
Thankyou for your review Amanda

8/10 Good

nahrell

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent continental breakfast. Some road noise.
Stayed 3 nights in May 2022
Response from Terry on 25 Jun,2022
Thankyou for your review

10/10 Excellent

Yvonne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceptional service!
Amazing forest views, very friendly owners/staff. Nothing was too much trouble for them, highly recommend!
Stayed 3 nights in Apr 2022
Response from Terry on 10 Jun,2022
Thankyou for your review Yvonne

10/10 Excellent

Jennifer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Manager Terry was very helpful. Property grounds very lush with greenery and ponds trickling through. Will stay there again.
Stayed 2 nights in Mar 2022
Response from Terry on 31 Mar,2022
Thankyou for your review Jennifer

10/10 Excellent

Costantino

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best place we’ve ever stayed at in MR.
Stayed 1 night in Jan 2022