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Reviews of Riverglen Chalets

4 out of 5
Riverglen Chalets
Carters Road, Margaret River, WA

Reviews

9.6

Exceptional

Rating 10 - Excellent. 152 out of 190 reviews" "
Rating 8 - Good. 36 out of 190 reviews" "
Rating 6 - Okay. 2 out of 190 reviews" "
Rating 4 - Poor. 0 out of 190 reviews" "
Rating 2 - Terrible. 0 out of 190 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

MICHELLE

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2020
Response from Riverglen Chalets on 29 Jan,2020
Thank you Michelle, glad you enjoyed your stay with us.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spacious, clean, good location, simply perfect for what we needed.
Stayed 3 nights in Oct 2019
Response from Riverglen team on 27 Oct,2019
We're so glad to hear you enjoyed your stay! Thanks for your review and we hope to see you again soon :) The Riverglen team

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was spacious and very comfortable. The cooking facilities were great and we enjoyed an open fire each night while enjoying our Margaret river wines.
Stayed 2 nights in Sep 2019
Response from Lisa on 10 Oct,2019
Thank you for your wonderful review. We are so pleased you had a fantastic time and we are looking forward to welcoming you back. Best Wishes The Riverglen Team

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Long weekend
A lovely chalet in a beautiful setting. Really very special
Stayed 3 nights in Sep 2019
Response from Riverglen Chalets on 2 Oct,2019
Thank you for taking the time to give us a lovely review. Glad you enjoyed your stay Paul

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2019
Response from Lisa on 3 Oct,2019
Thank you for your review.

10/10 Excellent

Verified traveller

Stayed 3 nights in Jul 2019
Response from Lisa on 27 Jul,2019
Thank you for your review. We hope to welcome you back in the near future. Best Wishes The Riverglen Team

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jul 2019
Response from lisa on 19 Jul,2019
Thank you for your review. We are happy to hear you had a great stay. Best Wishes The Riverglen Team

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything was perfect. Very close to the town but situated in the forest.
Stayed 2 nights in Jun 2019
Response from Riverglen on 26 Jun,2019
We appreciate you taking the time to write a lovely review. We hope to see you back in the future.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jun 2019
Response from Lisa on 24 Jun,2019
Thank you for your review. We hope to welcome you back in the near future. Best Wishes The Riverglen Team

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the serenity 🙂. The bed was so comfortable,property was spotless , I have never stayed anywhere so clean.
Stayed 3 nights in Jun 2019
Response from Lisa on 23 Jun,2019
Thank you for this wonderful review. We hope to welcome you back in the near future. Best Wishes The Riverglen Team

8/10 Good

sundi

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Property is clean and beds are comfortable. Staffs are friendly. Location near town (walk distance) Cons: amenities just ok. The complex near main road. A little bit noise. Overall: its excellent property. Easy access to everywhere.
Stayed 2 nights in Jun 2019
Response from Lisa on 17 Jun,2019
Hi Sundi Thank you for your review. We are happy to hear you had a great time. Best Wishes The Riverglen Team

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jun 2019
Response from Lisa on 14 Jun,2019
Thank you for your review we are pleased to hear you enjoyed your stay. Best Wishes The Riverglen Team

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in May 2019
Response from RC on 6 Jun,2019
Thank you for your review. Regards, Riverglen Chalets

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We all loved our stay it is a perfect location and ticked all the boxes for what we needed. The oven in the 4 bedroom chalet was a little slow door could be looked at.
Stayed 3 nights in Apr 2019
Response from Lisa on 24 May,2019
Thank you so much for your fantastic review. We are so pleased to hear you had a great time and enjoyed your stay at Riverglen Chalets. We will have look into replacing the oven in the chalet. We hope to welcome you back in the near future. Best wishes The Riverglen Chalets

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location, forest ambiance and close to town. Nice private chalets with balcony. Difficult to cook in small kitchen. Wi fi useless.
Stayed 3 nights in Apr 2019
Response from RG on 24 Apr,2019
Thank you for your review, we apologize if you found it hard cooking in our kitchenette - there are other chalets with large cooking space on offer if you ever want to return. We certainly agree about the wifi. Our location and amount of trees on the property makes the connection bad. It's an unfortunate price to pay for the view we have

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beautiful trees and gardens they surround the property make it so relaxing and peaceful.
Stayed 2 nights in Apr 2019
Response from RG on 10 Apr,2019
Thank you for such a lovely review, we hope to see you again in the future.

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Lovely stay, cabin was clean and modern. Good facilities.
Stayed 2 nights in Mar 2019
Response from Riverglen Chalets on 27 Mar,2019
Thank you for a lovely review David, we hope to see you again in the future.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing venue, right near the distilling company too!
Stayed 3 nights in Feb 2019
Response from RG on 3 Mar,2019
Thank you for your kind words. We are so pleased to hear you had a great time and enjoyed some of the delicious Giniversity Gin as well. We hope to welcome you back in the near future. Kind Regards The Riverglen Team

10/10 Excellent

Verified traveller

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was exactly like the property. It was close to Margaret River town; it was roomy and clean. Love it and would go again. Great games room but really needs an aircondition as it got a bit stuffy. Great selection of DVD to borrow. Only negative only had one toilet; the two rooms did not have aircondition and one room didn't even have a fan which made it stuffy. Not enough toilet paper at the Chalet when we arrived considering there was 8 of us but this promptly rectified by the staff immediately. Great place to bring a family as there is walking trails which we explored.
Stayed 5 nights in Jan 2019
Response from Riverglen on 6 Feb,2019
Thank you for your kind words, we are glad you enjoyed your time with us. Your opinions on possible improvement has been very constructive and we will endeavor to make some changes in the coming quieter months. Regards, Riverglen Chalets

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Chalets are ideally situated, in a peaceful wooded area, very close to the Margaret River township. The distillery and Brewhouse are a very short walk away and also serve good food. The only downside to our stay was that we had to leave. A wonderful experience, thoroughly recommend it to anyone.
Stayed 4 nights in Jan 2019
Response from RG on 18 Jan,2019
Thank you for your fantastic review. We are so pleased to hear you had a great time. We totally agree that the only downside of Riverglen is that our guests have to leave. However you know can always look forward to coming back to your favorite place. Best Wishes The Riverglen Team

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic chalet, very spacious and comfortable. Great location and would definitely come back.
Stayed 4 nights in Dec 2018
Response from lisa on 9 Jan,2019
We are pleased to know you enjoyed your stay. Thank you for the wonderful review. We hope to see you again in the future. Best wishes, The Riverglen team

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband, two adult daughters and I stayed 2 nights at the Riverglen Chalets and wished our stay was longer! We loved the accommodation, the beautiful property and proximity to Margaret River. The 2 bedroom chalet was spacious, comfortable and well-appointed. We would definitely stay again!
Stayed 2 nights in Dec 2018
Response from RG on 19 Dec,2018
Thank you for your warm review and The Riverglen Team are pleased you enjoyed your stay and look forward to welcoming you back to Riverglen chalets.

8/10 Good

Julian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great setting and choice but poor wifi.
Nestled amongst greenery. Spacious cottages. Very friendly staff. 10 min walk to town. Excellent choice for Margaret River. Only downside is that the wifi is non-existent.
Stayed 3 nights in Dec 2018
Response from Lisa on 17 Dec,2018
Hi Julian Thank you for your lovely review. We are so pleased to hear you enjoyed your recent stay with us. We are currently working on improving our Wifi. We hope to welcome you back in the near future. Best Wishes The Riverglen Team

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Chalet in beautiful landscaped bushlands
It is a self-catering and self maintained accommodation. Free house-keeping if you stay for more than 7 nights. I will book for a chalet with washing machine next time. Will I return? Definitely because the surroundings is so beautiful and quiet and the chalet is spacious and clean but I would like to have supply of clothes pegs and more storage space please. Lisa, the manager was very helpful and friendly. All in all it was a wonderful stay! Warning : WiFi connection is poor !
Stayed 5 nights in Dec 2018
Response from RG on 12 Dec,2018
Thank you for your warm review. We look forward to welcoming you back and improving on your kind suggestions. WiFi upgrade in progress :) Kindest regards the Riverglen Team.

8/10 Good

Tow Choon

Liked: Cleanliness, staff & service, property conditions & facilities
Great experience. Cozy environment. But only one toilet for 3 rooms is not enough.
Stayed 1 night in Dec 2018
Response from Lisa on 10 Dec,2018
Hi Tow Thank you for your lovely review. We are pleased to hear you had a fantastic time. We currently undergoing some renovations and adding a second bathroom to our 3 Bedroom Chalets. We hope to welcome you back in the near future. Best Wishes The Riverglen Team

8/10 Good

Deborah59, Perth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved staying in the Forrest , very relaxing 😎 close to town, we will definitely be going back. My husband missed Foxtel, not me🙂
Stayed 2 nights in Nov 2018
Response from The Riverglen Team on 26 Nov,2018
Hi Deborah so lovely to her you had a great time. Tell your husband there are more important things than Foxtel for example taking care of his beautiful wife. :-) We hope to welcome you back soon. Best Wishes

8/10 Good

Christie, Perth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great quiet chalet, Nestled in the forest, away from the bustle of town, but an easy walk 10 minute walk into town. If you’re funny about the taste of your water, take a water filter with you, the tap water doesn’t taste the best!
Stayed 2 nights in Nov 2018
Response from RG on 25 Nov,2018
Hi Christie Thank you for your wonderful review. We are happy to hear you had a great time. Thank you for letting us know about the water. We hope to welcome you back in the near future. Best Wishes The Riverglen Team

10/10 Excellent

Mr, Halls Head Mandurah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sorry to say my wife & was not expecting this just driving up the driveway well we was amazed seeing the Chalets for the first time this amazed us both,booking in was a wiz opening the chalet door for the first time to our amazement we both look twice we were totally blown the size the layout like waking into a plus hotel room the place was spotless we wanted for nothing three wonderful days could not of wished for a better place to take my wife for her 70 th birthday will be returning soon thank you all see you all again.
Stayed 3 nights in Nov 2018
Response from Riverglen Team on 18 Nov,2018
What a lovely surprise for your wife's 70th Birthday. We are so pleased you both had a wonderful time and were able to relax and enjoy a few quiet days away. Here is to many more Birthdays at Riverglen. Best Wishes

10/10 Excellent

karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A piece of Margaret River paradise
Incredible place, huge, clean, everything you could possibly need. Fast WiFi, beautiful surroundings Excellent service, can’t wait to return one day
Stayed 1 night in Oct 2018
Response from Loz on 31 Oct,2018
Thank you Karen for your very warm review, we are very pleased you enjoyed your stay @ Riverglen chalets and we look forward another visit from you. regards from the Riverglen team.

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities
Close to town but feels like you’re in the bush. Bed was super comfy No dislikes
Stayed 1 night in Oct 2018
Response from Riverglen Team on 26 Oct,2018
We are so happy to hear you had a fabulous time. We totally agree our beds are so comfy that not even we want to get out of them. Looking forward to welcoming you back. Best Wishes

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing place
Stayed 2 nights in Oct 2018
Response from Riverglen Team on 26 Oct,2018
We totally agree that this an amazing place and we cant wait to have more people discover it. Best Wishes

10/10 Excellent

Steve, Perth WA

Liked: Cleanliness, staff & service, property conditions & facilities
Conveniently located
We really enjoyed our stay and the property is of a high standard and cleanliness is second to none. It has everything you need and the only thing we could fault was the seating in the lounge was not comfortable for watching TV. We did hear some faint booming music coming from a venue in the distance on two nights but it stopped before midnight. However, this would not stop us returning and we will definitely stay here again. Its only a ten minute walk into Margaret River and there is a nice 40 minute bush walk surrounding the accommodation.
Stayed 3 nights in Aug 2018
Response from Loz on 30 Aug,2018
Lovely to have you visit our beautiful region along with enjoying your stay @ Riverglen Chalets we hope to welcome you back soon! Thank you so much for your additional feedback. :)

10/10 Excellent

greg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
gregviews
staff very good excellent accommadation walk to town
Stayed 1 night in Aug 2018
Response from Loz on 23 Aug,2018
Thank you for your kind review & yes it is great to be able to stroll into town. Look forward to you visiting another time.

10/10 Excellent

kay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was the third time we have stayed here
We love staying here. This is our third time. We came over from northern nsw. Each time we have visited we have used this as our base to see this beautiful part of wa.
Stayed 2 nights in Jun 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
It was a very quiet and enjoyable stay. The bed was extremely comfortable.
Stayed 2 nights in Jun 2018

10/10 Excellent

Cassie, Brisbane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spacious chalet with a kitchen, equip
Stayed 4 nights in May 2018

10/10 Excellent

Trevor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful surrounds walking distance from town
Villa was spacious and clean with all the comforts of home. Would definitely stay again.
Stayed 2 nights in Apr 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable, not luxury. Beautiful forest location convenient to Margaret River town.
Stayed 6 nights in Apr 2018

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good base for exploring Margaret River.
3 Night stay in Margaret River with family (2+2). We were in a 2-bedroom cottage - very charming, spacious, and well equipped. Everything convenient and we had no issues. The chalets are in essentially in the woods, yet 15 minute walk / 5 minute drive from shops and eats.
Stayed 3 nights in Mar 2018

8/10 Good

Bruce, Albany, WA

Liked: Cleanliness, property conditions & facilities
Review of 'Conto'studio chalet
Very pleasant experience. Although close to town the forest setting of the chalets was delightful
Stayed 6 nights in Feb 2018
Response from Loz on 8 Mar,2018
Thank you for your kind feed back for us to address. Look forward to you returning to Riverglen Chalets to enjoy our beautiful setting.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Such a gorgeous & cosy chalet in the forest!! Absolutely loved it.
Stayed 1 night in Feb 2018
Response from loz on 8 Mar,2018
Thank you. Look forward to you returning one day!

8/10 Good

walton2, Yorkshire. UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stayed in Leeuwin Chalet. The chalet was clean and the beds comfortable. The kitchen was well equipped. The setting was nice and there was parking next to the chalet. However, despite advertising free WiFi and having been given to login details we found it not existing to intermittent at the best. We had to use the free Margaret River WiFi which we could access whilst in the town centre.WiFi apart this was a nice spot.
Stayed 2 nights in Feb 2018
Response from Loz on 8 Mar,2018
Sorry for the WiFi connection. Very pleased you slept well and enjoyed the location. Look forward to you returning and us improving the signal to all chalets.

10/10 Excellent

Henry, Kuala Lumpur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
5 star accommodation in the forest
Speechless to describe how beautiful the setting was right in the middle of the forest with all amenities inside the chalet. Everything spotlessly clean.
Stayed 2 nights in Feb 2018
Response from Loz on 8 Mar,2018
Thank you for your pleasing feed back. Look forward to returning to Riverglen Chalets another time.

10/10 Excellent

Ruth, western Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Among the trees.
We thoroughly enjoyed our stay at Riverglen Chalets. The location within walking distance of town, set amongst big trees with privacy from other chalets was excellent. Our one bedroom chalet had recently been refurbished with a good quality finish to everything and tasteful decor. The kingsize bed was very comfortable and the chalet was the size of a small house with everything you could want for an extended stay. I believe not all chalets have been refurbished yet so best to ask when booking.
Stayed 3 nights in Jan 2018
Response from RG on 1 Feb,2018
Thank you for your review, we look forward to seeing you again @ Riverglen chalets.

10/10 Excellent

gabby, darwin nt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful chalets close to town
This place was our favourite from our trip to WA. The location was perfect and the rooms were stunning. There was plenty of space both inside and outside the rooms.
Stayed 3 nights in Jan 2018
Response from RG on 1 Feb,2018
Pleased we were a Fav! Hope we see you again soon...maybe in winter @ discounted rates.

10/10 Excellent

Pierre , perth/paris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A little paradise
My parents came from overseas and i decided to bring them to Margaret river. I found the riverglen chalet. What a wonderful surprise!! Relaxing chalet in the middle of the trees with anything you need and close to the town center. Really friendly and helpful staff. Ill be back. Thank you
Stayed 2 nights in Jan 2018
Response from RG on 1 Feb,2018
Thank you for discovering us @ Riverglen Chalets, we look forward to your return.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great escape
Clean and comfortable 3 bedroom chalet with excellent setting and amenities for up to 8 adults. Walking distance to the shops and the city centre and walkways. About 20 minuets walk to the “chimney”.Yet serene and beautiful. There is one generous toilet/bathroom. The balcony has all what is necessary to enjoy in good weather including a modern BBQ. In essence good value for money
Stayed 3 nights in Jan 2018
Response from RG on 1 Feb,2018
A good Bbq, nice weather and enjoyable walks! Thank you for staying with us @ Riverglen Chalets and providing such warm feedback.

8/10 Good

Helle, Grantham - Queensland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
3 night stay at Riverglen Chalets - Margaret River
The chalet was lovely. However, with 2 children on the top floor it was very noisy on the wooden boards especially having a small baby in the same house. Thank you Helle
Stayed 3 nights in Jan 2018
Response from RG on 1 Feb,2018
Great suggestions...we aim to improve from your kind feedback and look forward to your next visit.

8/10 Good

Ron Pas, Perth

Liked: Cleanliness, property conditions & facilities, room comfort
Good location, a little older.
The hotel has a great location, near the town centre. The chalets are getting a little old and with only one bathroom, it is difficult for a family to use. The bathroom itself is clean, but again very tired. The chalets has everything you need inside for cooking, it is very well equipped. Overall, for the price and location, you can overlook the place being a tad run down.
Stayed 2 nights in Nov 2017
Response from RG on 1 Feb,2018
Thank you for your feedback. While not all chalets have been refurbished we are pleased your chalet was clean and had everything you needed. Look forward to your return @ Riverglen Chalets.