Front of property

Reviews of Vintages Accommodation

4 out of 5
Vintages Accommodation
31 Le Souef Street, Margaret River, WA

Reviews

9.4

Exceptional

Rating 10 - Excellent. 178 out of 269 reviews" "
Rating 8 - Good. 82 out of 269 reviews" "
Rating 6 - Okay. 8 out of 269 reviews" "
Rating 4 - Poor. 0 out of 269 reviews" "
Rating 2 - Terrible. 1 out of 269 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Hayden

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay, will do again
Stayed 1 night in Mar 2024
Response from Vintages on 3 Apr,2024
Thank you for the review

10/10 Excellent

Tania

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2024
Response from Sean on 8 Feb,2024
Thank you so much for the awesone score

10/10 Excellent

Agnes

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great place to stay
What a lovely place to stay. Owners make you feel welcome and nice touches welcoming you to Margaret River. Enomous bed, lovely toiletries, good parking.
Stayed 4 nights in Jan 2024
Response from Sean on 8 Feb,2024
Thank you for the great review

10/10 Excellent

Roberta

Travelled with family
Comfortable stay in a great location . Super friendly housekeeper . Gratefully yours
Stayed 3 nights in Dec 2023
Response from Sean on 23 Dec,2023
Thank you so much for the great review

8/10 Good

Victoria

Travelled with partner
Unit could have been cleaned more thoroughly. Spider webs on the ceiling and grime in the room.
Stayed 3 nights in Nov 2023
Response from Sean on 21 Nov,2023
Why on earth did you not report this during your stay ??

8/10 Good

Pamela

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Good value for the cost. Somewhat dated but clean.
Stayed 2 nights in Oct 2023
Response from Sean on 20 Nov,2023
Thank you for the review

8/10 Good

Vicki

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
No complaints really, just thought it was odd not having anywhere to wash dishes. Didn’t want to wash in the bath basin as was scared would break something. Overall great location and very clean.
Stayed 2 nights in Oct 2023
Response from Rik on 18 Oct,2023
Thank you for the review.Nothing odd here, your room was serviced each day.

6/10 Okay

Kim Chah

Stayed 3 nights in Jul 2023
Response from Vintages on 5 Aug,2023
Thank you for spending the time to write such an engaging review

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Nice place but no staff to help you
The guesthouse is situated just a short walk away from the main street in MR, and only a couple of minutes from a supermarket. Checking at the property is rather interesting, as you just show up with no one manning reception (in fact, the entire time we were there it was never manned) and pick up an envelope to get the key to your room. if you need to get in touch with anyone, you gotta use your own data and phone, if you have trouble entering the room, which is annoying when you come from abroad. We also explicitly communicated about a bed for our child to be provided and it wasn't there when we arrived so we had to call the owner. Other than that a nice place for a short stay in the area.
Stayed 4 nights in Oct 2022
Response from SEAN on 11 May,2023
Thank you for your review.As you hadn't provided your phone number we were unable to call you as you were clearly checking in late.The office is manned 8 hours a day but we often pop out to do other duties, we are only a small company and our staff are multi-tasking. WE ARE AVAILABLE 24HRS A DAY.You booked a unit for 2 people but showed up with 3 having already been informed we could accommodate 3 persons.

8/10 Good

philip, Oakville

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2023
Response from Sean on 11 May,2023
Thank you for your review

10/10 Excellent

Lesley

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Relaxing and quiet. Friendly staff, comfortable bed. Would recommend.
Stayed 3 nights in Mar 2023
Response from Sean on 28 Mar,2023
Thank yoiu for the great review

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Great location great room
Stayed 3 nights in Mar 2023
Response from Sean on 22 Mar,2023
Thank you for the great review

10/10 Excellent

Catherine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This accomodation was perfect , clean, spacious and very close to the Main Street. Walking distance to the restaurants and pubs
Stayed 1 night in Jan 2023
Response from Sean on 14 Mar,2023
Thank you for the great review

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2023
Response from sean on 31 Jan,2023
Thank you so much for your great review

10/10 Excellent

Sarah

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Location is on point! We walked everywhere we needed to go in town. Aircon and smart TVs made it comfortable. Floors needed a mop and a couple of the stove burners weren't working. But everything else was clean and in good working order. It was a joy to stay there!
Stayed 4 nights in Jan 2023
Response from SEAN on 31 Jan,2023
Thank you so much for your great review

10/10 Excellent

Kanhaiya

Stayed 1 night in Dec 2022
Response from sean on 12 Dec,2022
Thank you for the great review score

10/10 Excellent

Brendan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff very friendly and helpful. Great position. Walk to every thing
Stayed 1 night in Nov 2022
Response from sean on 12 Dec,2022
Thank you for the great review.

10/10 Excellent

Moses

10/10 Excellent

Jayne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the property, close to all ammenities, very friendly staff & affordable
Response from sean on 28 Nov,2022
Thankyou so much for the great review

8/10 Good

Lili Lynne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was smooth and room is big, clean and spacious. Love it and thanks!
Stayed 1 night in Oct 2022
Response from rik on 16 Oct,2022
Thank you for the great review

10/10 Excellent

Michael

Stayed 1 night in Sep 2022

10/10 Excellent

Soo

Stayed 1 night in Sep 2022

8/10 Good

Gordon, EASTWOOD

Travelled with partner
Liked: Amenities, property conditions & facilities
The hotel was lovely - very clean and comfortable. I did find the non-contact check in and check out experience very off-putting. Did not see anyone in the reception area for our entire stay, even though they had specifically asked us to return a form to the reception desk. We had to help a couple of overseas access the WIFI because English was not their first language and they were baffled by the instructions. It is rather difficult to email the desk if you don't have the facility on your phone!
Stayed 3 nights in Sep 2022
Response from rik on 16 Oct,2022
Hi Gordon.Many thanks for your review.You may be aware there is a virus in our community so in the interest of our staff and customers we have kept the reception door closed. Our staff were in reception and dealing with our guests throughout the Window, You haven't said why this was "off-putting" we have an outside phone that can be used at anytime to contact us outside of hours.I guess some customers are more needy than others

8/10 Good

Steven

Stayed 2 nights in Sep 2022

6/10 Okay

John

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
Did not leave up to high ratings on hotels.com
A rather dated hotel, with a single airconditioning unit for both the main area and the separate bedroom. wifi use is troublesome as you need to contact the property via email to get wifi login details. The only upside is that the property is relatively near amenities such as supermarket and restaurants, and has free parking.
Stayed 1 night in Sep 2022
Response from Rik on 12 Oct,2022
An odd review in direct contrast to what our other customers say with regard to the standard of our Acoomodation.

10/10 Excellent

Siang T

Stayed 2 nights in Aug 2022
Response from sean on 16 Oct,2022
Thank you for the great score

8/10 Good

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Margaret River
Stayed 3 nights, room 12. No view out of any window.Bed was super comfortable. No laundry on site, we had to take our washing to a nearby laundromat.
Stayed 3 nights in Jul 2022

8/10 Good

Nigel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and tidy
Stayed 1 night in Dec 2021

10/10 Excellent

Lawrence

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good walking distance from town
Stayed 2 nights in Dec 2021

8/10 Good

Tania

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Close to town
Stayed 3 nights in Sep 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location, walking distance to town centre,
Stayed 1 night in Jul 2021
Response from sean on 7 Aug,2021
Thank you so much for the great review

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2021
Response from sean on 7 Aug,2021
Thank you so much for the great review

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness
Excellent location. Very close to the middle of town and only a short walk from restaurants, shops and the local pub. Bed was uncomfortable and you could hear everything from the adjoining rooms. On our 2nd night we couldn't sleep due to a party next door. This is not the type of accommodation you would expect this behavior. Disappointed that there was no free bottled water in the fridge.
Stayed 3 nights in Jun 2021
Response from Manager on 13 Jun,2021
Thankyou for your positive comments regarding our location Our beds offer 5 star comfort so it is incorrect to say they are uncomfortable, they're just not what your used to. Why didnt you mention the 'party' to us, we could have helped if here was indeed any noise ? We dont provide plastic bottled water for obvious reasons, most people bring threre own bottles these days. Hope i havent popped your bubble !!

8/10 Good

Verified traveller

Liked: Amenities, property conditions & facilities
Disliked: Staff & service
Great location, walking distance to shop’s, pub’s, restaurants. Only one staff member running the whole accomodation. Communication issue,
Stayed 2 nights in May 2021
Response from Manager on 24 May,2021
Many thanls for you revew and rrally pleased you enjoyed our envious location. My business is ran by my wife and myself plus 3 house keepers meaning there are 5 of us, could i please ask that you amend your review, it would be impossible for 1 person to run the business.

10/10 Excellent

Verified traveller

Stayed 4 nights in Apr 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a nice place to stay for family.
Stayed 2 nights in Apr 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Feb 2021

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Plenty of room for 2-4 people. Good kitchen for making your own meals. Comfortable with good facilities. Unfortunately, wifi was not working for the entire complex. The frig was noisy, especially at night.
Stayed 2 nights in Feb 2021
Response from manager on 24 Feb,2021
many thanks for your review and pleased you enjoyed the self contained apartment. We have now reolved the NBN broadband problem. Regarding the fridge, you had changed the temperature settings to coolest which meant the full of food fridge was strugling to get to the coolest temperature.

10/10 Excellent

Verified traveller

Stayed 3 nights in Feb 2021

8/10 Good

Caio

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, excellent service, very clean, nice and comfortable.
Stayed 4 nights in Sep 2020

10/10 Excellent

Warren

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well equipped and conveniently located.
Stayed in the two bedroom apartment. Sean was very warm and welcoming and the apartment was well equipped and spacious. The accommodation itself is a short walk from the supermarket and a park. Any part of the Margaret river main strip can be walked within 10 minutes. If you’re looking to stay in Margaret River you’d be doing yourself a disservice if you didn’t check availability here first.
Stayed 3 nights in Sep 2020

10/10 Excellent

Tanya, Perth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Accomodatiin was clean, decor is warm and inviting. Staff are friendly and very helpful.
Stayed 3 nights in Aug 2020
Response from manager on 5 Sept,2020
Thank you Tanya ,we appreciate your review and feed back on Vintages accommodation. Kind regards Sue, Paul & Staff

10/10 Excellent

Julia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2020

10/10 Excellent

Mark, Perth

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location, room/ unit was very comfortable and Sue is very welcoming and friendly. Absolutely wonderful.
Stayed 2 nights in Aug 2020
Response from manager on 13 Aug,2020
Thank you Mark for your lovely review . Great to hear you enjoyed your stay !! See you on your next trip down South . Kind Regards Sue

8/10 Good

Matt, Perth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well located, clean and modern accommodation. Nice and peaceful but still close to the main street. Owners were knowledgeable and very helpful.
Stayed 3 nights in Jul 2020
Response from manager on 26 Jul,2020
Thank you for your review We were pleased to hear you enjoyed your stay with us. Regards Management

8/10 Good

debra, Perth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice and clean, close to town, room cleaned daily, toiletries provided. No negatives.
Stayed 3 nights in Jul 2020
Response from manager on 26 Jul,2020
Thank you for your feed back and review. Kind regards Management

10/10 Excellent

Verified traveller

Stayed 2 nights in Jun 2020
Response from manager on 26 Jul,2020
We appreciate your great review ! Thank you Management

8/10 Good

Stiaan, Perth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay. Only thing I found uncomfortable was the fire alarm light is right above your head when sleeping. This woke me up several times per night for it is pretty bright.
Stayed 3 nights in Jul 2020
Response from manager on 15 Jul,2020
Hi Stiaan We were pleased you enjoyed your stay with us. Could you please advise what number room you stayed in so we can address the smoke alarm light being too bright ? If we are not told about these issues it is impossible for us to address. Thank you Regards Sue stay@vintagesmargaretriver.com.au