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Ensana Hvezda - Imperial

4.0 star property
Family ski hotel with full-service spa

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Photo gallery for Ensana Hvezda - Imperial

Garden
Indoor pool, pool loungers
1 bedroom, minibar, in-room safe, desk
Bar (on property)
Reception

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Hot tub
  • 24/7 front desk
  • Pet-friendly
  • Gym
  • Parking available

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Imperial - Superior Plus Single Room with Wellness and Fitness Access

1 bedroom, minibar, in-room safe, desk

Imperial - Superior Plus Single Room with Wellness and Fitness Access

Highlights

Heating
TV
Separate bedroom
Hairdryer
Private bathroom
Bathrobes
Minibar
Desk
  • Sleeps 1
  • 1 Single Bed

View all photos for Hvezda - Premium Double or Twin Room with Wellness and Fitness Access

1 bedroom, minibar, in-room safe, desk

Hvezda - Premium Double or Twin Room with Wellness and Fitness Access

Highlights

Heating
TV
Separate bedroom
Hairdryer
Private bathroom
Bathrobes
Minibar
Desk
  • 2 sq m
  • Sleeps 3
  • 2 Single Beds OR 1 Double Bed

View all photos for Imperial - Superior Plus Double or Twin Room with Wellness and Fitness Access

1 bedroom, minibar, in-room safe, desk

Imperial - Superior Plus Double or Twin Room with Wellness and Fitness Access

10.0 out of 10
Exceptional
(1 review)

Highlights

Heating
Free cots/infant beds
TV
Separate bedroom
Hairdryer
Private bathroom
Bathrobes
Minibar
  • 22 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Neapol - Superior Double or Twin Room with Wellness and Fitness Access

1 bedroom, minibar, in-room safe, desk

Neapol - Superior Double or Twin Room with Wellness and Fitness Access

10.0 out of 10
Exceptional
(1 review)

Highlights

Heating
Free cots/infant beds
TV
Separate bedroom
Hairdryer
Private bathroom
Bathrobes
Minibar
  • 22 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Hvezda - Junior Suite with Wellness and Fitness Access

1 bedroom, minibar, in-room safe, desk

Hvezda - Junior Suite with Wellness and Fitness Access

10.0 out of 10
Exceptional
(1 review)

Highlights

Heating
TV
Separate bedroom
Hairdryer
Private bathroom
Bathrobes
Minibar
Desk
  • Sleeps 3
  • 2 Large Single Beds

View all photos for Hvezda - Premium Single Room with Wellness and Fitness Access

1 bedroom, minibar, in-room safe, desk

Hvezda - Premium Single Room with Wellness and Fitness Access

Highlights

Heating
TV
Separate bedroom
Hairdryer
Private bathroom
Bathrobes
Minibar
Desk
  • 20 sq m
  • Sleeps 1
  • 1 Single Bed
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About the area

Map
Goethovo Namsti 7, Marianske Lazne, 353 01

What's nearby

  • Marienbad Museum - 1 min walk - 0.2 km
  • Colonnade by the Singing Fountain - 3 min walk - 0.3 km
  • Spa Colonnade - 6 min walk - 0.6 km
  • St Vladimir Church - 9 min walk - 0.8 km
  • Casino Bellevue Marienbad - 14 min walk - 1.2 km

Getting around

  • Marianske Lazne Station - 5 min drive
  • Vaclav Havel Airport (PRG) - 104 min drive

Restaurants

  • ‪Modrá cukrárna - ‬7 min walk
  • ‪Classic Cafe & restaurant - ‬9 min walk
  • ‪Fuente Cafe - ‬6 min walk
  • ‪Royal Restaurant - ‬5 min walk
  • ‪Café park Boheminium - ‬14 min walk

About this property

Ensana Hvezda - Imperial

Upscale family-friendly hotel in the city centre
You can look forward to a free breakfast buffet, a terrace and a coffee shop/cafe at Ensana Hvezda - Imperial. Skiers and snowboarders can spend time on the slopes at this hotel featuring ski passes. Treat yourself to a body scrub, a deep-tissue massage or a manicure/pedicure at the on-site spa. Free in-room WiFi is available to all guests, along with a playground and a hair salon.
Other perks include:
  • An indoor pool with sunloungers
  • Bike hire, self-parking (surcharge) and a round-trip airport shuttle (surcharge)
  • Babysitting (surcharge), multilingual staff and tour/ticket information
  • Concierge services, luggage storage and a vending machine
Room features
All 239 rooms have comforts such as bathrobes, in addition to perks such as free WiFi and safes.
More amenities include:
  • Bathrooms with baths or showers and hairdryers
  • Wardrobes/cupboards, heating and daily housekeeping

Languages

Czech, English, German, Russian

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Train station pick-up shuttle (surcharge) from 6:00 AM to 10:00 PM
  • Train station shuttle on request
  • Train station drop-off (surcharge)
  • Onsite parking available only on request
  • Covered parking on site (EUR 14 per day)
  • Limited on-site parking

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Bicycle rentals
  • Full-service spa
  • Gym
  • Hot tub
  • Indoor pool
  • Library
  • Playground
  • Sauna
  • Ski passes

Family friendly

  • Babysitting (surcharge)
  • Indoor pool
  • Laundry facilities
  • Playground

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Pool loungers
  • Terrace

Full-service spa

  • 10 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Steam room
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible train station shuttle
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

More

  • 4 buildings
  • 4 floors
  • Built in 1819
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • TV

Food and drink

  • Limited room service
  • Minibar

More

  • Desk
  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 18 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.04 per person, per night. This tax does not apply to children under 18 years of age.
  • Spa fee: EUR 0.6 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: EUR 135 per vehicle (maximum occupancy 3)
  • Covered self-parking fee: EUR 14 per day
  • Pet fee: EUR 18 per pet, per night
  • Service animals are exempt from fees
  • Cleaning/housekeeping/linen are available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts major credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a smoke detector

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A car is not required for transport to and from this property

Property is also known as

Ensana Hvezda - Imperial Hotel
Dhsr Hvezda Skalnik Hotel
Dhsr Hvezda Skalnik Hotel Marianske Lazne
Dhsr Hvezda Skalnik Marianske Lazne
Ensana Hvezda - Imperial Marianske Lazne
Ensana Hvezda - Imperial Hotel Marianske Lazne

Frequently asked questions

Does Ensana Hvezda - Imperial have a pool?

Yes, this property has an indoor pool.

Is Ensana Hvezda - Imperial pet-friendly?

Yes, dogs are allowed at this property. There's a fee of EUR 18 per pet, per night. Service animals are exempt from fees.

How much is parking at Ensana Hvezda - Imperial?

Self-parking is available for EUR 14 per day. Limited spots are available.

What time is check-in at Ensana Hvezda - Imperial?

Check-in start time: 2:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Ensana Hvezda - Imperial?

Checkout is at 11:00 AM.

Does Ensana Hvezda - Imperial provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 135 per vehicle applies.

Where is Ensana Hvezda - Imperial located?

Located near the slopes, this Marianske Lazne hotel is situated in the city centre, within a 10-minute walk of Marienbad Museum and Ski Areal Marianske Lazne, and is convenient for winter sports, such as cross-country skiing and skiing lessons. Municipal Museum and Church of the Assumption of the Virgin Mary are just steps away.

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Ensana Hvezda - Imperial Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 7 out of 22 reviews
Rating 8 - Good. 13 out of 22 reviews
Rating 6 - Okay. 2 out of 22 reviews
Rating 4 - Poor. 0 out of 22 reviews
Rating 2 - Terrible. 0 out of 22 reviews

9.2/10

Cleanliness

8.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10

.
Stayed 1 night in Mar 2025

8/10

Stayed 4 nights in Mar 2025

8/10

Gut
Stayed 3 nights in Oct 2024

10/10

Stayed 4 nights in Oct 2024

10/10

Stayed 3 nights in Sep 2024

8/10

Μας ειχαν δωσει ενα δωμάτιο το οποιο δυστυχώς ειχε 24 ωρες το 24ωρο ενα βουητο.θα μπορουσα να τον περιγραψω οπως ο ηχος απο εναν απορροφητηρα. Η τουαλέτα δυστυχώς δεν ηταν πολυ καθαρη!Ειχε γινει και ενα μπέρδεμα με την κράτησή μας σε σχεση με την κατηγορία του δωματιου μας.Ενω ειχαμε πληρωσει χρήματα για ενα συγκεκριμένο δωμάτιο με επισήμανση διπλο κρεβάτι απο την Expedia, μας ειχαν πει απο το ξενοδοχείο πως δεν γνωριζαν και ειχαν αλλη ενημέρωση για χαμηλότερη κατηγορία με λιγότερα χρήματα φυσικα .Μετα απο απαίτηση μας ,δείχνοντας φυσικα τα email τα οποια αποδεικνυαν την κράτησή μας ακριβως, μας εδωσαν ενα δωματιο καλύτερο απο οτι μας ειπαν ,σε σχεση με αυτο που θελανε να μας δωσουν απο την αρχη.Αλλο οχι φυσικα αυτο που ειχαμε κλείσει απο την αρχη.
Stayed 3 nights in Aug 2024

6/10

Stayed 6 nights in Apr 2024

8/10

Stayed 9 nights in Mar 2024

8/10

Positiv: Sehr sauber, freundliches Personal, gutes Frühstück, Büfett am Abend okay. Städtchen ist fantastisch (Weltkulturerbe) Nicht Positiv: extrem lange Wege zu den Zimmern, wenn gebucht zu den Anwendungen, zum Speisesaal, dem Römerbad etc. In den unterirdischen Katakomben verlaufen sich viele Gäste.
Stayed 3 nights in Apr 2024

10/10

Stayed 4 nights in Mar 2024

8/10

Stayed 3 nights in Feb 2024

8/10

sehr angenehmer Aufenthalt. Das gastronomische Angebot entspricht nicht dem Anspruch des Hauses. Qualtäts des Frühstücks und Abendessens verbesserungswürdig. Sauna und Wellnessbereich unter Standart.
Stayed 3 nights in May 2023

10/10

Wir hatten einen fantastischen Kurzurlaub und können das Hotel und die Umgebung auf jeden Fall allen empfehlen.
Stayed 2 nights in Apr 2023

6/10

Der Hotelkomplex, der mit weiteren verbunden ist, ist abschnittsweise sehr schön und avantgardistisch. Dennoch lässt der Service und insbesondere die Freundlichkeit an der Rezeption zu wünschen übrig. Teilweise sind die Wege schlecht beschildert. Insgesamt haben wir uns mehr erwartet.
Stayed 1 night in Feb 2023

10/10

Stayed 2 nights in Jan 2023

10/10

Hotel imperial ist einfach super!!! Wir kommen gerne wieder.
Stayed 11 nights in Oct 2022

8/10

mooie ruime kamer
Stayed 4 nights in Oct 2022

8/10

Stayed 1 night in Nov 2020

8/10

Stayed 6 nights in Oct 2019

10/10

Stayed 1 night in Oct 2019

8/10

Great that you have access to both the spa of the hotel as well as the roman baths in the 5 star hotel Nove Lazne, we really enjoyed that. The "tunnel" as they say is eventually a series of corridors that connect all the neighboring hotels Hvezda, Imperial, Maria, Central and Nove Lazne. This corridor is actually a very pleasing and entertaining walk with pictures, music and fountains of mineral water taps that you can stop and drink, but it is a series of elevators and many turns that you need to navigate. Also the breakfast was great. Things to improve. The lady at the reception Olga needs to loose her attitude and listen more carefully to what the customer is saying and asking as well as give her responses in a more polite and respectful manner. There were other staff who did great job in assisting us with some issues we had but I am sorry that because of Olga I cannot give the reception a higher valuation. Our check-in took 1.5hrs mainly because they were changing the door lock system, and at the end we were still given the wrong keys. When we entered the room there was some wood dust on the floor from the drilling they did to install the new locks. The car parking is confusing with different levels and elevators, they should specifically take the client to the parking and show which elevator goes where, otherwise the client needs to wander around and look for himself. Overall they should really explain the layout of the hotel property at the check in.
Stayed 1 night in Jul 2019

8/10

Stayed 11 nights in Jan 2019