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Riad Karmela

4.0 star property
Riad with a full-service spa, near Jemaa el-Fnaa

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Photo gallery for Riad Karmela

Courtyard
1 bedroom, in-room safe, free WiFi, bed sheets
Hallway
Interior detail
1 bedroom, in-room safe, free WiFi, bed sheets
VIP Access

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Spa
  • Room service
  • Laundry

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Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Superior House

Living area

Superior House

Highlights

Air conditioning
Separate bedroom
Shower/bath combination
Hairdryer
Free bottled water
Wardrobe
Daily housekeeping
Living room
  • Sleeps 8
  • 3 Queen Beds and 2 Single Beds

View all photos for Superior Room

1 bedroom, in-room safe, free WiFi, bed sheets

Superior Room

9.2 out of 10
Wonderful
(5 reviews)

Highlights

Air conditioning
Separate bedroom
Shower/bath combination
Hairdryer
Free bottled water
Daily housekeeping
Wardrobe
In-room safe
  • 22 sq m
  • Sleeps 3
  • 1 Double Bed OR 1 Single Bed

View all photos for Family Suite

1 bedroom, in-room safe, free WiFi, bed sheets

Family Suite

Highlights

Air conditioning
Separate bedroom
Shower/bath combination
Hairdryer
Free bottled water
Daily housekeeping
Wardrobe
In-room safe
  • 35 sq m
  • Sleeps 5
  • 2 Double Beds

View all photos for Suite (Private Terrace)

1 bedroom, in-room safe, free WiFi, bed sheets

Suite (Private Terrace)

8.0 out of 10
Very good
(1 review)

Highlights

Terrace
Air conditioning
Separate bedroom
Shower/bath combination
Hairdryer
Free bottled water
Daily housekeeping
Wardrobe
  • 24 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Standard Room

1 bedroom, in-room safe, free WiFi, bed sheets

Standard Room

Highlights

Air conditioning
Separate bedroom
Shower/bath combination
Hairdryer
Free bottled water
Daily housekeeping
Wardrobe
In-room safe
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Family House

1 bedroom, in-room safe, free WiFi, bed sheets

Family House

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Separate bedroom
Hairdryer
3 bathrooms
Shower/bath combination
Free bottled water
Wardrobe
Daily housekeeping
  • Sleeps 9
  • 2 Queen Beds, 3 Single Beds and 1 King Bed

View all photos for Junior Suite

1 bedroom, in-room safe, free WiFi, bed sheets

Junior Suite

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Separate bedroom
Hairdryer
Bathrobes
Shower/bath combination
Free bottled water
Daily housekeeping
Wardrobe
  • 28 sq m
  • Sleeps 3
  • 1 Double Bed
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About the area

Map
10, Derb El Ferrane Azbezt, Place ben Saleh, Medina, Marrakech, 40000

What's nearby

  • Le Jardin Secret - 7 min walk - 0.6 km
  • Jemaa el-Fnaa - 8 min walk - 0.7 km
  • Bahia Palace - 12 min walk - 1.0 km
  • Koutoubia Mosque - 15 min walk - 1.3 km
  • Majorelle Garden - 5 min drive - 3.0 km

Getting around

  • Marrakech Central Station - 24 min drive
  • Marrakech (RAK-Menara) - 25 min drive

Restaurants

  • ‪Chez Lamine Hadj Mustapha - ‬9 min walk
  • ‪Nomad - ‬6 min walk
  • ‪Café Chez Chegrouni - ‬9 min walk
  • ‪Café des Épices - ‬5 min walk
  • ‪Le Jardin - ‬8 min walk

About this property

Riad Karmela

Upscale riad near Jemaa el-Fnaa
Located close to Bahia Palace, Riad Karmela provides a free breakfast buffet, a terrace and a coffee shop/cafe. Treat yourself to a body scrub, reflexology or a massage at Karmela, the on-site spa. The on-site restaurant offers breakfast, lunch and dinner. In addition to a garden and laundry facilities, guests can connect to free in-room WiFi.
Other perks include:
  • A round-trip airport shuttle (surcharge), luggage storage and concierge services
  • A 24-hour front desk and a front desk safe
  • Guest reviews give top marks for the helpful staff
Room features
All guest rooms at Riad Karmela feature comforts, such as air conditioning, as well as amenities, such as free WiFi and safes.
More amenities include:
  • Shower/bath combinations, hairdryers and shampoo
  • Wardrobes/cupboards and daily housekeeping

Languages

Arabic, English, French, German, Italian, Portuguese, Spanish

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9.8 out of 10, Exceptional, 1,002 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Offsite parking available (EUR 3 per day)
  • Street parking available
  • 24-hour return airport shuttle (surcharge)

Food and drink

  • Free buffet breakfast available daily
  • 3 bars/lounges
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Full-service spa
  • Sauna
  • Steam room

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)

Outdoors

  • Garden
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Body scrubs
  • Massage
  • Reflexology
  • Turkish bath

Accessibility

  • No lift

More

  • 2 floors
  • 3 buildings
  • Built in 1800
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Safe

Policies

Check-in

Check-in start time: noon; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 12:30 PM
Contactless check-out

Special check-in instructions

Guests must transfer via required shuttle to the property; guests must contact the property at least 48 hours before travel, using the contact information on the confirmation received after booking
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children 3 and younger are not allowed at this property; all guests older than 3 are welcome
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.50 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: EUR 15 per vehicle (one-way)
  • Nearby parking fee: EUR 3 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a smoke detector and a security system

We should mention

This property does not have any lifts
Children 3 years old and younger are not permitted at this property
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Guests under 5 years old are not allowed in the spa, and guests under 10 years old are only allowed with adult supervision

Property is also known as

Karmela
Karmela Marrakech
Karmela Riad
Riad Karmela
Riad Karmela Marrakech
Riad Karmela Hotel Marrakech
Riad Karmela Riad
Riad Karmela Marrakech
Riad Karmela Riad Marrakech

Frequently asked questions

Is Riad Karmela pet-friendly?

No, pets are not allowed at this property.

How much is parking at Riad Karmela?

This property doesn't offer parking.

What time is check-in at Riad Karmela?

Check-in start time: noon; check-in end time: midnight.

What time is check-out at Riad Karmela?

Checkout is at 12:30 PM.

Does Riad Karmela provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of EUR 15 per vehicle applies.

Where is Riad Karmela located?

Located in Medina, this spa riad is within a 15-minute walk of Boucharouite Museum and Jemaa el-Fnaa. The Orientalist Museum of Marrakech and House of Photography are just steps away.

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Riad Karmela Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 375 out of 514 reviews
Rating 8 - Good. 109 out of 514 reviews
Rating 6 - Okay. 21 out of 514 reviews
Rating 4 - Poor. 4 out of 514 reviews
Rating 2 - Terrible. 5 out of 514 reviews

9.2/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10

Our stay at Riad Karmela was an unique marrakech's experience, the staff very friendly and available to help all the time.
Stayed 4 nights in Jun 2025

10/10

Great property, great breakfast, excellent staff
Stayed 2 nights in May 2025

10/10

The best customer services. The staff is ready to help you
Stayed 5 nights in Jun 2025

10/10

Great location
Stayed 1 night in Apr 2025

10/10

excellent staff good location nice riad
Stayed 2 nights in Mar 2025

10/10

We love this place. The service is amazing. Anything you ask is no problem. The food is great and this time as a treat we took the mini princesse the private apartment with its own roof terrace and three en-suite bedrooms and downstairs living area. Said the manager was amazing and took care of us - we will definitely come again Katie
Stayed 3 nights in Jun 2025

10/10

Lovely riad in the centre of the old city. Easy to find and a little bit out of the busiest bits of the medina, so makes a calmer place to return to after a day in Marrakech
Stayed 1 night in Apr 2025

8/10

Great Costumer service
Stayed 2 nights in Jun 2025

10/10

Amazing staff and a really warm welcome. We had the family suite and stayed for one night, but the experience was perfect. Staff are so helpful and friendly. Will stay here again next time we are in Marrakech.
Stayed 1 night in Apr 2025

10/10

We had an excellent time, the property was an oasis and the service was fantastic. We had dinner there both nights and it was delicious. Mohamed took great care of us.
Stayed 2 nights in Mar 2025

10/10

Staying at the mini princesse was amazing, with our private road including private rooftop terrace and the facilities of the hotel across the street.
Stayed 3 nights in Feb 2025

10/10

We stayed there for 3 nights and enjoyed it immensely. Our room had a beautiful terrace with sofa. We spent hours soaking sun and watching beautiful Atlas Mountains.
Stayed 3 nights in Feb 2025

10/10

Beautiful hotel. Great customer service.
Stayed 1 night in Jan 2025

10/10

My sisters and I had a wonderful stay at Riad Karmela. The staff were all incredibly helpful and friendly, we all agreed it was the best service we have ever received. I would highly recommend staying here, and would do so again next time I am in Marrakech.
Stayed 3 nights in Feb 2025

10/10

Great stay!
Stayed 1 night in Jul 2024

10/10

Great hospitality
Stayed 1 night in Sep 2024

8/10

All good except taxi cannot go to Riad Karmela directly due to narrow roads in Medina. Meet a porter from the hotel at the meeting place to go to the hotel. He carried luggages in the cart to the hotel and asked us more tip. He followed us until he got more. Kept saying, " this is nothing." I used to give tips during 10 days of Morocco trip. Never happened. I was very annoyed and disappointed.
Stayed 1 night in May 2025

10/10

Our stay at Riad Karmela was an amazing experience. Perfect location and super friendly and helpful staff. We stayed at the Mini princess (house superior) and had a full house for our self included a beautiful roof terrasse where the staff very service minded brought us coffee each morning so we could enjoy the sunrise. Highly recommended if you are a group
Stayed 3 nights in Jan 2025

10/10

Amazing and welcoming staff
Stayed 1 night in Oct 2024

10/10

The place is beautiful, the service 10 of 10, the stuff was incredible helpful. We just loved every second at Riad Karmela!!
Stayed 3 nights in Oct 2024

10/10

Great location. Great friendly staff made superb effort to organize arrival logistics and meet any subsequent requests. Very authentic cultural experience on a first night in Morocco.
Stayed 2 nights in Nov 2024

10/10

Nice and enjoyed the stay.
Stayed 7 nights in Dec 2023

10/10

We had one lovely night here as we arrived from a tour bus and left the following morning for our plane but it was a very comfortable night. The staff were really helpful and friendly and the location in the heart of the Medina is great. Wish we could have stayed longer.
Our room
Marrakech skyline
Stayed 1 night in Nov 2024

10/10

Great staff from the front desk and the cleaners . Felt welcomed from the start . Really nice people
Stayed 4 nights in Sep 2024

6/10

old bathroom, need a lot of maintenance breakfast was nothing special, everything wal cold, the food was very good and the guys who served us were very friendly, except the guy who works at night in the reception, complicated for the transportation you pay for a taxi and you have to walk more than 10 mins doen's matter if you pay the taxi at the riad or not
Stayed 5 nights in Jan 2025