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Reviews of Riad Les Yeux Bleus

4 out of 5
Riad Les Yeux Bleus
7 Derb El Ferrane, Bab Doukkala, Medina, Marrakech

Reviews

9.0

Wonderful

Rating 10 - Excellent. 19 out of 29 reviews" "
Rating 8 - Good. 5 out of 29 reviews" "
Rating 6 - Okay. 4 out of 29 reviews" "
Rating 4 - Poor. 0 out of 29 reviews" "
Rating 2 - Terrible. 1 out of 29 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Our stay at Riad Les Yeux Bleus was exceptional. Perfect location a very short walk from the souks, down a very quiet street where you escape the buzz of Marrakesh. The staff are very attentive whilst giving you space to relax. Above all very warm people, in particular Abdul. The quality of this riad was beyond my expectations and it is small enough to feel relaxed and cosy. Im sure in the next couple of years it will be much harder to book a stay here, comparable to El Fenn.
Stayed 3 nights in Mar 2024

10/10 Excellent

Wayne

Liked: Property conditions & facilities
Beautiful property. Staff were very friendly and helpful. Convenient location within the Medina for everything you’re likely to want to do.
Stayed 2 nights in Mar 2024

10/10 Excellent

catherine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay at Riad Les Yeux Bleus. The staff was incredibly kind and helpful. The riad is beautiful and room are spacious.
Stayed 3 nights in Mar 2024

10/10 Excellent

Dawn Comer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our family really loved this Riad. The exterior was plain and down a nondescript alley but when they opened the door there was this beautiful hotel inside. The staff was amazing - attentive, kind, accommodating. It was like being in someone's home. The Riad was close to everything we wanted to see but tucked away and quiet inside. And they arranged everything for us - cabs, dinner reservations, spa appointments - they even walked us to our cabs when they arrived. They served a plentiful breakfast daily and you could order other meals as desired. All was tasty and satisfying. We went in December so it was a little chilly in the building, which was open air in the courtyard, but that's to be expected. Nice heaters in the bedrooms. Again, great stay, terrific staff, we have already recommended the place to friends and family traveling to Morocco.

2/10 Terrible

Manuel

No room available
We arrived at the hotel and they told us they didn’t have any rooms even though we had a confirmed reservation with hotels.com. We had to move to another hotel at 1am.
Stayed 3 nights in Dec 2023

10/10 Excellent

Nicole Comer

Stayed 7 nights in Dec 2023

8/10 Good

Cheryl

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Perfect location
The riad is in a perfect location and the staff were friendly and helpful throughout our stay. We were there for 3 nights and the rooms were comfortable and pleasant. Unfortunately during our stay there were building works on the roof top. This was quite noisy during the days but staff did go out of their way to apologise and still allow access to the roof. Would definitely recommend staying here for a short stay.
Stayed 3 nights in Dec 2023

6/10 Okay

LUCIANA

Liked: Cleanliness, staff & service
The front desk staff was extremely friendly. One of the best front desks staff I have ever had in a hotel. They made me feel really feel comfortable. Including all the servers. A 10!!! NEGATIVE: -A door at the bathroom is needed for privacy. -I was not told when I did my reservation that the SPA was not working that is was underconstruction.
Stayed 3 nights in Nov 2023

10/10 Excellent

Joanne Marie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Cannot fault this Riad, beautifully designed, gorgeous rooms, helpful and attentive staff and great location - would highly recommend
Stayed 4 nights in Jun 2023

10/10 Excellent

Linda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely traditional Moroccan building. Highly recommend. Excellent service and great food especially the breakfast. Easy walk to most sites.
Stayed 3 nights in May 2023

10/10 Excellent

Gillian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely Riad
My daughter and 1 had a lovely stay in this beautiful Riad. A stunning bedroom, and roof terrace. Lovely breakfast and very friendly staff.
Stayed 3 nights in Mar 2023

6/10 Okay

Zaynab

Stayed 2 nights in Dec 2022

10/10 Excellent

Matthew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place to stay.
Stayed 3 nights in Apr 2022

6/10 Okay

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Nice public areas, disappointing rooms
Public areas are nice. Room seems smaller versus the official pictures. No garden view as booking. Room, bathroom very dark. Bathroom colors are odd. Room was cold, needed to ask for a heater. Shower drainage was stuck, water didn’t flow. Advised the manager to see if can change to better rooms upon check in but manager was not helpful. Breakfast room was cold, ask to turn on a heater. Host didn’t mention there was a rooftop where you can have breakfast with a view. Stayed at other riads which were much better and also better priced
Stayed 2 nights in Jan 2020
Response from Riad Les Yeux Bleus on 10 Jan,2020
Dear Mr Tang, As we already stated in a private message with you, we tried our best to accommodate you during your stay with what we can. Our receptionnist Ayoub was always here with the staff of the Riad to help you through everything but it will be kind of hard to find you a new room when we have only one room that can suit your demands (additionnal bed for a kid). In all of our rooms there's the AC reversible were you can have heat and sometimes, clients like you ask for a heater and we are please to help them. We are sorry that you experienced the cold in Marrakech in January, we did our best, again, to accommodate you. We thank you nonetheless for your review of our Riad and we hope that you enjoyed your stay in Marrakech. Best regards, Riad Les Yeux Bleus.

6/10 Okay

Dave

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
It's a very romantic place and we really enjoyed that aspect, but it's a little short on functional comforts. Location is great, the staff were excellent but it's overpriced.
Stayed 3 nights in Oct 2019

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Beautiful Riad
Overall our stay was pleasant. Mixed reviews on our hotel host with different advise each time. Use local taxis as sooooo much cheaper than private driver organised by host (I think she must get a cut ) . Our room was very poorly lite. Breakfast was annoying. Even though I had emailed prior to arriving as was reassured I would be given. GF breakfast this never happened. It took day 3 before I could even get eggs fir breakfast. Breakfast was average we traveled with our 3 young adult children and there reviews are the same. Riad has been beautiful refurbished. It’s lovely to have it all so lovey to return to from a chaos city. As much tea as you like in the riad but coffee is extra? Anyway yes I would recommend this Riad.
Stayed 3 nights in Dec 2018
Response from Executive Manager on 16 Feb,2019
Thank you for your comment, and we hope to receive you next time.

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic
Truly a great experience with fantastic staff.

10/10 Excellent

Frances

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful service, clean room
Absolutely wonderful staff! The service was outstanding and thoughtful! I would not hesitate to visit again.

10/10 Excellent

alex, london

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect
From the beautiful picture perfect riad to the amazing staff, my girlfriend and I couldn't have asked for more. Riad Les Yeux Bleus was absolutely perfect!

10/10 Excellent

soulier

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Personnel au top Restauration impeccable Tout était parfait
Stayed 3 nights in Apr 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly people
Great service and very friendly people. After a few days it felt like they were family. The Riad is very beautiful and very pretty decorated. The rooms were nice as well
Stayed 5 nights in Jan 2024

10/10 Excellent

Patrik

Stayed 3 nights in Jun 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Belo Riad na Medina
Bonito Riad, dentro da Medina. De fácil acesso, a apenas alguns passos da rua principal, onde passam os táxis. Os destaques do hotel são o atendimento cordial de todos os funcionários e a beleza dos ambientes internos do Riad, como o agradável pátio central com piscininha.
Stayed 2 nights in Mar 2023

10/10 Excellent

Duchoud, St Gingolph

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Le Riad était très bien situé et pas trop grand. Il manque juste des fruits au petit déjeuner. Les repas étaient très bon.
Stayed 4 nights in Mar 2020

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, amenities
Das Zimmer war wirklich ganz hübsch! Sicher würde es einige Leute stören, dass lediglich ein dünner Vorhang das Badezimmer zum Schlafzimmer trennt, für uns war das ganz ok. Das Riad ist wirklich schön eingerichtet, viele Kerzen und Laternen machen das Riad am Abend zu einem richtig gemütlichen Ort. Das Personal, welches uns jeweils das Frühstück serviert hat (auch auf der Terrasse) war immer sehr bemüht. Was wir aber wirklich nicht toll fanden, war der Herr beim Checkin. Er hat uns weder das Riad gezeigt (es hätte noch ein Hamam gehabt), noch hat er uns gesagt, wann es Frühstück gibt, noch hat er uns darauf hingewiesen, dass sie Ausflüge anbieten. Da kann man definitiv am Service arbeiten.
Stayed 5 nights in Feb 2020
Response from matisse on 4 Mar,2020
Dear Guest, thank you for your nice review! We appreciate that you took the time to write a nice review and we will talk with our staff to improve the service. Best regards, Matisse.

10/10 Excellent

Pascale, Bordeaux

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
C était ravissant !les gens adorables ! La cuisi E délicieuse PARFAIT Nous reviendrons le plus vite possible
Stayed 5 nights in Nov 2019
Response from Matisse on 7 Jan,2020
Bonjour Pascale, merci pour ce chaleureux commentaire sur notre Riad. Bien à vous.

10/10 Excellent

Sophie, Sweden

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cosy riad
Cosy riad with really friendly staff.