Riad New Moon

3.5 star property
Comfortable riad, walk to Le Jardin Secret

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May 2024

Riad New Moon

Photo gallery for Riad New Moon

Terrace/patio
1 bedroom, premium bedding, Select Comfort beds, individually decorated
Dining
Free toiletries, hair dryer, bidet, towels
Interior detail

Overview of Riad New Moon

5.4

Popular amenities

  • Breakfast includedBreakfast includedBreakfast included
  • Free WiFiFree WiFiFree WiFi
  • LaundryLaundryLaundry
  • Room serviceRoom serviceRoom service
  • Air conditioningAir conditioningAir conditioning
  • HousekeepingHousekeepingHousekeeping

Explore the area

Marrakech, Marrakech, Rehamna, 40000
  • Popular LocationLe Jardin Secret4 min walk
  • Popular LocationJemaa el-Fnaa11 min walk
  • Popular LocationMajorelle Gardens4 min drive
  • AirportMarrakech (RAK-Menara)18 min drive
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Room options

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About the area

Marrakech

Riad New Moon is located in Medina, a neighbourhood in Marrakech. Jemaa el-Fnaa and Avenue Mohamed VI are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Le Jardin Secret and Majorelle Gardens. Agdal Gardens and Menara Gardens are also worth visiting.

What's nearby

  • Le Jardin Secret - 4 min walk
  • Marrakesh Museum - 7 min walk
  • Jemaa el-Fnaa - 11 min walk
  • Marrakech Plaza - 3 min drive
  • Majorelle Gardens - 4 min drive

Getting around

  • Marrakech Central Station - 11 min drive
  • Marrakech (RAK-Menara) - 17 min drive

Restaurants

  • Café des Épices - 7 min walk
  • Chez Yassine - 7 min walk
  • Le Jardin - 4 min walk
  • Fnaque berbere - 10 min walk
  • Terrasse Bakchich - 6 min walk

About this property

Riad New Moon

Riad near Jemaa el-Fnaa
Le Jardin Secret and Majorelle Gardens are located near Riad New Moon, which provides free continental breakfast, a rooftop terrace and dry cleaning/laundry services. Guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • A round-trip airport shuttle (surcharge), a 24-hour front desk and a TV in reception
  • Smoke-free property
Room features
All rooms are individually decorated, and feature comforts such as premium bedding and air conditioning, as well as thoughtful touches such as free WiFi and free bottled water.
More conveniences in all rooms include:
  • Select Comfort beds and cots/infant beds (surcharge)
  • Bathrooms with bidets and free toiletries
  • Heating and daily housekeeping

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Street parking available
  • 24-hour return airport shuttle on request for a surcharge
  • 24-hour train station pick-up shuttle (surcharge)
  • Train station shuttle on request
  • Bus station shuttle (surcharge)
  • Casino shuttle (surcharge)
  • Cruise terminal shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)
  • Shopping centre shuttle (surcharge)
  • Theme park shuttle (surcharge)

Food and drink

  • Free continental breakfast available daily 7:30 AM–10:00 AM

Things to do

  • TV in common areas

Family friendly

  • Cot (surcharge)

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Shared refrigerator

Guest services

  • Daily housekeeping
  • Dry cleaning/laundry service

Outdoors

  • Rooftop terrace

More

  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Cot (surcharge)
  • Premium bedding
  • Select Comfort mattress

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Food and drink

  • Free bottled water
  • Limited room service
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Heating (climate-controlled)
  • Individual decor

Policies

Check-in

Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the cruise terminal, ferry terminal, airport and train station (surcharges may apply); to arrange pick-up, contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MAD 200.0 per day.
Cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: MAD 30.00 per person, per night. This tax does not apply to children under 12 years of age.
  • Deposit is payable by bank transfer and is due within 24 hours of booking the reservation.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: MAD 163 per vehicle (one-way)
  • Cots (infant beds) are available for an additional fee
  • Rollaway bed fee: MAD 200.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Long-term renters welcome

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Riad New Moon Riad
Riad New Moon Marrakech
Riad New Moon Riad Marrakech

Frequently asked questions

Is Riad New Moon pet-friendly?

No, pets are not allowed at this property.

How much is parking at Riad New Moon?

This property doesn't offer parking.

What time is check-in at Riad New Moon?

Check-in end time: anytime.

What time is check-out at Riad New Moon?

Checkout is at noon.

Does Riad New Moon provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of MAD 163 per vehicle applies.

Where is Riad New Moon located?

Located in Medina, this riad is within a 5-minute walk of Dar el Bacha Palace and Le Jardin Secret. Jemaa el-Fnaa and Marrakech Plaza are also within 1 mile (2 km).

Riad New Moon Reviews

Reviews

5.4
Rating 10 - Excellent. 1 out of 3 reviews" "
Rating 8 - Good. 0 out of 3 reviews" "
Rating 6 - Okay. 0 out of 3 reviews" "
Rating 4 - Poor. 1 out of 3 reviews" "
Rating 2 - Terrible. 1 out of 3 reviews" "

8.0/10

Cleanliness

6.0/10

Staff & service

6.0/10

Amenities

7.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Niki

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Clean and nicely kept property in a very good location in the Medina. Staff was helpful and welcoming. The room was very spacious and clean and had a nice design. Great value for the price.
Stayed 1 night in Oct 2019

4/10 Poor

Florian

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Perfect place with unpleasant hotel management
This is actually my first review ever but it feels like this is necessary. The riad is really lovely, a beautiful place in a side corner of the medina, you can park around 5min away outside the medina. Perfect. Unfortunately, there is a couple of hastles which are unacceptable. First, this place sells more of its rooms than what it actually has. That leads to us and ALL of the people who stayed in the hotel at the same time than us not receiving the room they have booked at the beginning. We had to stay in a much smaller room than what we booked, without the amenities that were booked. The hotel manager even said that that is because the hotel allows bookings on several booking sites for the same room without being noticed if it is sold. Also, there is no wifi in every room and the shower makes the whole bathroom wet. On top, we weren't told that breakfast is only until 10am. When arriving at 10.30, the hotel manager first said that we dont get anything anymore. Then, he said agreed. But when we asked to have the breakfast on the beautiful roof top terrace as the day before we had to carry the breakfast 3 floors up ourselves. At the end, the hotel manager didn't care at all anymore, went totally impolite. Pretty unusual and unpleasant stay in total although this place could be perfect.
Stayed 2 nights in Dec 2019

2/10 Terrible

Verified traveller

Travelled with group
Disliked: Staff & service, amenities, property conditions & facilities
Attention aux personnels petit déjeuner décevant à partir de 22h plus de bruit merci les vacances
Stayed 4 nights in Oct 2019