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Reviews of Riad Zinoun & Spa

3 out of 5
Riad Zinoun & Spa
31 Derb Ben Amrane, Riad Zitoune Lakdim, Marrakech, Marrakech

Reviews

7.4

Good

Rating 10 - Excellent. 3 out of 13 reviews" "
Rating 8 - Good. 4 out of 13 reviews" "
Rating 6 - Okay. 5 out of 13 reviews" "
Rating 4 - Poor. 0 out of 13 reviews" "
Rating 2 - Terrible. 1 out of 13 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

10/10

Amenities

7.2/10

Property conditions & facilities

Reviews

8/10 Good

Maria

Stayed 3 nights in Feb 2023
Response from Riad Zinoun & Spa on 3 Mar,2023
Thank you hope to see you again in our riad

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service & staff. Walk distance location to the mezquita and the market. Perfect walk location. Clean rooms. Pretty hotel. Recommend it 100 %
Stayed 4 nights in Oct 2019

2/10 Terrible

alejandro, Orlando, Florida

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Very Basic Riad near Jeema El Fnaa ( Main Market )
Hotel is very basic. No amenities at all. No soap,shampoo, or anything. There are 9 rooms total 6 of them have no AC and they dont provide not even a ceiling or stand alone fan. You need that when temperature is 104F outside. very uncomfortable to sleep due to the heat and not even a fan. I asked for Ice and they did not have either so I used the shower to cool down a lot. My cousin got one of the rooms with "AC" it just blows air but not cold. He did not complain since it was better than nothing. Staff was friendly although only two people run the property Amina I belive was her name she is during the day and another young male guy during the evening. However the evening guy only speaks French and Arabic launguage so hard to communicate with him. Amina speaks english, french and Arabic. The wifi is very spotty and the last day we were at the property the power went out so we walk into the hotel having to use our movil phones flashlight to guide us to our room and of course no wifi was available. The power still was out the following day when we were checking out. Rooms have no TV either.

8/10 Good

red

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
EUR15 for ONE WAY transportation to or from airpor
Overall my stay was great. Communication wasn't so smooth if we don't speak French but they would try what they can do. Near from Jemaa el Fna and a kind of grocery shop could find on the way back to Riad. Nice Riad.

8/10 Good

Jason, Honolulu, Hi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great for exploring Jamaal El Fna.
Location is great for exploring the souks and the main square. The terrace also had great views of the city.

10/10 Excellent

Olivier Michel

Liked: Cleanliness, staff & service, property conditions & facilities
Très bien
Stayed 4 nights in Feb 2024

6/10 Okay

ivonne

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Totalmente incomodo
Realmente fue decepsionante por que ofrecen una suite y no lo es es una habitacion grande con una cama y dos camastros eso no es una suite
Stayed 4 nights in Dec 2017

6/10 Okay

Verified traveller

Typisches Riad
Schwer zu finden, wenn kein Shuttle vom Flughafen gebucht wurde. Gutes Frühstück. Zimmer im EG sind mehr als hellhörig - Die Suite war toll.

6/10 Okay

Lianne, Zeeland

Liked: Cleanliness
Disliked: Room comfort
Gaat wel.
Jammer dat de verantwoordelijke dame niet echt 'hart voor de zaak' lijkt te hebben. Haar medewerkers maken dit gelukkig goed. Geen kluisje in de kamer vind ik persoonlijk wel een gemis. Mijn eerdere ervaring in een Riad van vergelijkbare grote en kwaliteit was een stuk prettiger toeven. Hier miste ik de betrokkenheid voor het Riad maar ook wel voor de gasten.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Liten och mysig Riad där personalen gjorde sitt yttersta för att vi skulle trivas. Dåligt att man inte fick ta med sig dricka utan var tvungen att köpa av hotellet. När torget och shoppingen i Medina.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy acogedor, tranquilo y cerca de la plaza. Trato agradable y economico

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Room comfort
Todo un Riad..........
Las habitaciones están bien, el personal no entiende español, las escaleras fatal (como casi todas las de Marruecos) al igual que la insonorización, debido a las peculiares puertas de acceso a las habitaciones. Si alguien habla en el patio, se oye TODO.........y la recepción está en el patio. Todo esto es común a la mayoría de los Riad. Está cerca de la plaza, el ambiente es agradable, aunque si están ocupadas todas las habitaciones, hay que darse prisa en usar el agua caliente, porque se acaba. Los servicios del Hotel son carísimos (taxi, hamman, comidas), por lo que es mejor contratarlo fuera. Por lo menos tienen aire, cosa imprescindible, incluso en Octubre, por la peculiar ventilación de las habitaciones en los Riad, ya que las ventanas sólo suelen dar al patio central. No me importaría repetir, no obstante, aunque seguro que los habrá mejores.

6/10 Okay

T, München

Liked: Staff & service
Nette Unterkunft für 1-2 Nächte
Anfangs sehr schwierig zu finden, weil der Eingang zum Riad Zinoun in einer winzigen Seitengasse einer Seitenstrasse des Jemaa el-Fna liegt. Man muss sich also darauf einstellen mitsamt allem Gepäck durch die enge Gasse des Souks zu gehen und von allen Seiten angeredet zu werden. Das Riad selbst hat keine Fenster nach aussen. Nur einen Innenhof. Alles seehr hellhörig! Das Ambiente ist aber angenehm und das Personal sehr freundlich und hilfsbereit. Zu empfehlen ist die Aussicht vom Dach!