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The Knolls

2.0 star property
Motel in Martinsburg with free parking

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Photo gallery for The Knolls

Private kitchen
Front of property
Exterior
1 bedroom, premium bedding, memory-foam beds, individually decorated
1 bedroom, premium bedding, memory-foam beds, individually decorated

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Kitchen
  • Free WiFi
  • Air conditioning
  • Parking included

Room options

View all photos for Comfort Single Room

1 bedroom, premium bedding, memory-foam beds, individually decorated

Comfort Single Room

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Kitchenette
Fridge
Smart TV
Separate bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Room

1 bedroom, premium bedding, memory-foam beds, individually decorated

Comfort Room

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Kitchenette
Fridge
Smart TV
Separate bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Single Room

1 bedroom, premium bedding, memory-foam beds, individually decorated

Deluxe Single Room

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Kitchenette
Fridge
Smart TV
Separate bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Single Room

1 bedroom, premium bedding, memory-foam beds, individually decorated

Comfort Single Room

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Kitchenette
Fridge
Smart TV
Separate bedroom
  • Sleeps 2
  • 1 Queen Bed

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About the area

Map
16 Needy Rd, Martinsburg, WV, 25405

What's nearby

  • Belle Boyd House - 8 min drive - 9.0 km
  • For the Kids, By George Children's Museum - 9 min drive - 8.7 km
  • Shepherd University - 15 min drive - 11.9 km
  • Hollywood Casino at Charles Town Races - 15 min drive - 19.3 km
  • Antietam National Battlefield - 23 min drive - 21.6 km

Getting around

  • Martinsburg Station - 8 min drive
  • Martinsburg, WV (MRB-Eastern West Virginia Regional) - 12 min drive

Restaurants

  • ‪Crosswinds Cafe - ‬12 min drive
  • ‪The Pump House East - ‬8 min drive
  • ‪The Copper Still Pub - ‬9 min drive
  • ‪Laddie's - ‬8 min drive
  • ‪The Red Cafe - ‬7 min drive

About this property

The Knolls

Property highlights
The Knolls provides everything that you need. Stay connected with free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Free self-parking
  • Smoke-free property
Room features
All rooms are individually furnished, and include comforts such as premium bedding and laptop-friendly workspaces, in addition to perks such as free WiFi and air conditioning.
More amenities include:
  • Bathrooms with showers and hairdryers
  • 55-inch Smart TVs with streaming services and digital channels
  • Wardrobes/cupboards, kitchenettes and fridges

Languages

English

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Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site parking (max 1 space per unit)

Family friendly

  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator

Guest services

  • Housekeeping (weekly)

Accessibility

  • Area rugs in room
  • No lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Memory foam mattress
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch smart TV with digital channels
  • Streaming services

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Free bottled water
  • Freezer
  • Kitchenette
  • Microwave
  • Paper towels
  • Refrigerator
  • Toaster

More

  • Air conditioning
  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:00 PM
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

There is no front desk at this property
Guests planning to arrive outside normal check-in hours will receive an email within 24 hours before arrival with check-in instructions and an access code; access will be through a private entrance
Prior to arrival, you must complete online registration via a secure link

Access methods

Access code, private entrance

Pets

Pets not allowed

Children and extra beds

Children are welcome

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of USD 150.00 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Cleaning/housekeeping/linen fee: USD 40.00 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector and a smoke detector

We should mention

This property does not have any lifts

Property is also known as

The Knolls Motel
The Knolls Martinsburg
The Knolls Motel Martinsburg

Frequently asked questions

Is The Knolls pet-friendly?

No, pets are not allowed at this property.

How much is parking at The Knolls?

Self-parking is free at this property.

What time is check-in at The Knolls?

Check-in start time: 3:00 PM; check-in end time: 10:00 PM.

What time is check-out at The Knolls?

Checkout is at 11:00 AM.

Where is The Knolls located?

Situated in Martinsburg, this motel is 2.8 mi (4.4 km) from Hillside Lake and within 6 miles (10 km) of Adam Stephen House and A-T Gift Company Farm Winery. Triple Brick Museum and Wonderment Puppet Theater are also within 6 miles (10 km).

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The Knolls Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 58 out of 68 reviews
Rating 8 - Good. 9 out of 68 reviews
Rating 6 - Okay. 0 out of 68 reviews
Rating 4 - Poor. 1 out of 68 reviews
Rating 2 - Terrible. 0 out of 68 reviews

10/10

Cleanliness

9.8/10

Staff & service

9.8/10

Amenities

9.8/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is amazing!! If you are in the area and need a place to stay please stay here, you will love!!
Stayed 2 nights in May 2025

10/10 Excellent

Hunter

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect stay!
Stayed 7 nights in Sep 2024

10/10 Excellent

Miriam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Súper clean and neat !
Stayed 1 night in Feb 2025

10/10 Excellent

Bertha

Wonderful little motel! Would definitely stay again.
Stayed 2 nights in May 2024

10/10 Excellent

Olivia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay at an incredible price

Great place to stay in the Martinsburg area. The rooms were tastefully decorated and comfortable. We also appreciated the complimentary snacks and bottled water available in the room. We would absolutely stay here again!
Stayed 2 nights in Jul 2024

10/10 Excellent

deanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the stay, staff was extremely helpful. Small but just enough for two people, clean. Well lit parking and right at your room so felt safer than some of the hotels I've stayed in where you are carrying your belongings across parking lots. Will definitely be back, it was just right for a beautiful weekend visiting close by Harper's Ferry and Shepherdstown. Can't wait to return
Stayed 2 nights in Oct 2024

10/10 Excellent

Tonya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place made you feel like Home, very clean and comfortable. The only thing that would make it better is if the bathroom was a little bigger, shower stall is on the smaller side, but other than that, it was perfect
Stayed 2 nights in Apr 2024

10/10 Excellent

Chad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay.

Great accommodations. Newly refurbished and the management was responsive and continually checked in regarding our stay. We did not receive are invite email until a day later but the management was able to provide the information to give us access.
Stayed 3 nights in May 2024

10/10 Excellent

Talia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very cute and quaint
Stayed 2 nights in Apr 2024

10/10 Excellent

Matt

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect get away!

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
Nice frig..kitchen sink..
Stayed 2 nights in Jul 2024

10/10 Excellent

Dana

Liked: Cleanliness, staff & service, room comfort

Boho charm

The Knoll was a fantastic get away, the room was as expected and beyond clean, they are small rooms but believe me it was a a hidden gem and a great getaway. The owners did an amazing job revamping this place and I believe all the rooms have their own theme. Ours was Boho, I fell in love with its charm and character. It was vey quite and no stress, I would recommend this highly for a couples get away.
Stayed 2 nights in Aug 2024

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful host & place

Let me say this. Ms.Debbie the host was super awesome. She stayed in contact with me as soon as I checked in & out.. I recommend this place anybody. Literally close to everything. I love the peace and quiet. I will stay again
Stayed 2 nights in Aug 2024

8/10 Good

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would stay again

We needed a place to stay as we were traveling through the area and found the knolls on hotels.com. It had great reviews so we decided to give it a shot. We did not realize this when booking on hotels.com, but while this looks like a hotel or motel, it is also similar to an airbnb in the sense that there is no front desk, you communicate with the owner via text, and will need to read and agree to owners rules upon arrival. You will also need to pull the sheets off the bed and take out the trash in accordance with the checkout procedure rules. We had absolutely no problem with the rules, there weren't many and they were easy to follow, just throwing it out there in case there are guests who prefer a hotel style over the airbnb style. We were very pleased with the room, it was extremely clean and comfortable and came with complimentary snacks and waters. The owner was friendly and easy to communicate with and made us feel welcome. There was a restaurant a minute down the road that provided delicious food and drinks (ladder house bar and grill). The property was quiet and the clean and comfortable room provided us with a great stay before we continued our travels in the morning. We would definitely stay here again.
Stayed 1 night in Feb 2025

10/10 Excellent

Mabel

Liked: Cleanliness, staff & service, property conditions & facilities
This was more homey than any fancy hotel room. I would highly recommend.
Stayed 2 nights in Feb 2024

10/10 Excellent

Mollie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Such a cute and comfortable room. Excellent service. Would absolutely stay again!!
Stayed 1 night in May 2023

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Modem Room and Comfortable Stay

Host was A+. Quick to respond and provided good recommendations. Room was clean, comfortable, many traveler needs anticipated and extras touches were appreciated. We would highly recommend staying here.
Stayed 2 nights in Mar 2024

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very cute! Would stay again! Smelled amazing and the extra little touches were very welcome.
Stayed 2 nights in Sep 2023

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Small, but nice.

The Knolls is an old motel that has been refurbished and updated. It has modern conveniences in a small space. The shower for someone of even some size is very tight. The proprietor is very solicitous and was extremely understanding when I had to cut my visit short.
Stayed 2 nights in Jul 2024

8/10 Good

William

Liked: Cleanliness, property conditions & facilities
Good
Stayed 2 nights in Jul 2024

10/10 Excellent

Kelley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is a GEM!! The decor is beautiful and the room has everything you need. So many personal touches and Debbie was very quick to reply with any questions. Will most definitely be staying again.
Stayed 3 nights in Oct 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great experience

Great experience. There are complimentary snack, coffee/tea and water. Clear instructions. Easy passcode lock.
Stayed 2 nights in May 2024

10/10 Excellent

Carl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I appreciated the appointment of the room, the bottles of water in the fridge, ice tray, Keurig and pods, individual size SNACKS, toiletries in tubes, a travel size deodorant, and a sealed toothbrush. Newly remodeled. The owner used the last 4 digits of my phone number for easy-to-use electronic door lock. Quiet location, near a 7-11 with gasoline and a friendly bar that serves excellent burgers. I would stay there again. Close to other towns, specifically Shepherdstown, my daytime destination.
Stayed 3 nights in Jul 2024

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was wonderful. It was decorated beautifully and it had everything anyone would need for a trip. Debbie responded to any issues promptly and checked in while I was there. I would definitely stay here again and will recommend to anyone going to the area.
Stayed 2 nights in Sep 2023

10/10 Excellent

WHITNEY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Knolls is a home away from home feel. Everything you need is available already. The room is very cute and chic, the bed is extremely comfortable, and quiet. Would definitely recommend.
Stayed 6 nights in Nov 2023