Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 6 PM please contact the property in advance using the information on the booking confirmation
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash
We should mention
This property does not have any lifts
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Property is also known as
Asia Novo Boutique Hotel Masbate
Asia Novo Boutique Masbate
Asia Novo Masbate Masbate City
Asia Novo Boutique Hotel Masbate
Asia Novo Boutique Hotel - Masbate Hotel
Asia Novo Boutique Hotel - Masbate Masbate City
Asia Novo Boutique Hotel - Masbate Hotel Masbate City
Frequently asked questions
Is Asia Novo Boutique Hotel - Masbate pet-friendly?
No, pets are not allowed at this property.
How much is parking at Asia Novo Boutique Hotel - Masbate?
Asia Novo Boutique Hotel - Masbate doesn't offer parking.
What time is check-in at Asia Novo Boutique Hotel - Masbate?
Check-in begins at 2 PM. Late check-in is available during limited hours.
What time is check-out at Asia Novo Boutique Hotel - Masbate?
Checkout is at noon.
Where is Asia Novo Boutique Hotel - Masbate located?
Situated in Masbate City, this hotel is within a 10-minute walk of St. Anthony of Padua Cathedral, Buntod Sandbar and Reef Marine Sanctuary and Masbate Social Center. Masbate City Hall and Nalum Falls are also within 10 minutes.
Asia Novo Boutique Hotel - Masbate Reviews
Reviews
6.0
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Lift still out of service, as I already been there quite a few times, the lift wasn't working last November too. I booked a Presidential room which was already taken. Was told there was a mismatch with my booking and their reservation. Was given the right room in the afternoon though
I would only stay at this property again as a last resort. Just best not good for seniors as the elevator hasn’t worked for years. But it was OK to stay for one night since it was close to the airport.
The aircon did not work. The host was very unfriendly, elevator was out of service. Had to climb 4 flights of stairs. They would not give a refund so I could go to a note hote, I stayed there before then nice, now not so good.
No microwave, sweltering hot, AC not enough for the size and I’ve been bitten by bed bugs, lazy staff (Loribel - supervisor apparently) and bed bug infested
Booked this hotel in February 2025 for a May trip. The elevator was not noted as being out of service at that time. The hotel would not refund the booking, so be aware that if you book 1 night or a year, you don't get a refund. PERIOD. Expedia was of no help and for them to allow hotels on their site with such a hideous no refund policy is absurd. Hotel floors are 4th and 5th so you carry your luggage up 5 flights and anything you do, requires 5 flights down and back up. Might be okay in a pinch but I do not recommend this facility. Enough dust under the beds to choke a mule. All sorts of policies that are not enforced, like people smoking on the floor and it comes into your room via the door gaps. Noise from gatherings on the floor by the elevator where the only real reception to wifi is available. Guards are nice and service people are nice. Desk and manager strict on food purchase and no refund.
We didn’t even last staying for an hour. Elevator not working and we are not informed about it. We have to used the stairs to reach 4th floor while carrying our big luggage’s. My parents are old and cannot walk this high. Considering that we came from California. It was just so bad that they don’t care at all. I guess all they care is that they got paid. Never again will I used this hotel.
John andrew
Stayed 3 nights in Jan 2025
2/10 Terrible
Dina
26 May, 2024
Employees don’t have empathy. Elevator is not working for most of my stay! Sucks that we have old people with us and we need to take stairs to 5th floor. Probably my last time staying here. Just a piece of crap!
Dina
Stayed 2 nights in May 2024
6/10 Okay
Verified traveller
14 Oct, 2023
Disliked: Property conditions & facilities
room needs upgrading
Location of the hotel is excellent. It is centrally located so food and transportation are easily accessible for hotel guests. However, the room that I stayed-in needs upgrading. Chipped-off wall and ceiling paints, bathroom doesn't have a shower curtain so it makes the entire restroom wet. The bathroom tiles are old and dirty-looking because of the missing grout on some parts of the walled tiles. Good thing they have a comfortable bed so I was able to sleep despite the hotel's noisy air-conditioning system.
Verified traveller
Stayed 2 nights in Oct 2023
2/10 Terrible
Edward
5 Jan, 2024
Disliked: Amenities
Check-in staff very surly and unfriendly, and could not locate my reservation in their system, which appeared to be crashed or inoperative. Walls and room floor filthy, paint peeling and discolored. No bathroom tissue or anything else in room. No toothbrush in stock in entire hotel. Overall, horrible.
Edward
Stayed 1 night in Jan 2024
4/10 Poor
Bob
25 Jul, 2017
Disliked: Property conditions & facilities
CAN NOT RECOMMEND THIS HOTEL TO ANYONE!
I booked this appointment for my Philippino lady that had to travel to Masbate on business. I told her not to worrying about hotel arrangements so I booked well in advance through Expedia. She had been to Mastbate in the past and had stayed at another hotel that was very very BAD! Even though you did not have any reviews to date on this hotel it seemed like the best place in this town.
Well, she arrived and the staff was friendly but told here the elevator was broken and she had a room on the 4th floor. I had requested a ground floor away from traffic and was told that would be done. The elevator was never fixed in her two day stay there although a staff member was helpful in carrying her bags up to the room. But then she finds that there is NO coffee available in the room or anywhere at the front desk. Then went to the toilet and found NO - yes I said NO toilet tissue!! Fortunately she had brought her own tissue but if NOT what would she have done!!! This is totally unacceptable and a health hazard - how is this possible for a hotel to operate this way????????????
Also, no restaurant on the premises - only McDonalds and JollyBees, which are not healthy type food places. She wanted some good soup and nourishing food for her long journey from Dumaguete City - overnight stay in Manila and then a short flight to Mastbate.
She will be traveling there in the next few months - my question how can I tell her to go back this hotel. The positive aspects were: AC worked;