Shared kitchen
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Reviews of Phomolo Guest House

3 out of 5
Phomolo Guest House
Main South Road,Matalo Phase 2, Maseru, Maseru

Reviews

2.0
Rating 10 - Excellent. 0 out of 1 reviews" "
Rating 8 - Good. 0 out of 1 reviews" "
Rating 6 - Okay. 0 out of 1 reviews" "
Rating 4 - Poor. 0 out of 1 reviews" "
Rating 2 - Terrible. 1 out of 1 reviews" "

2.0/10

Cleanliness

2.0/10

Staff & service

2.0/10

Property conditions & facilities

Reviews

2/10 Terrible

Rethabile

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
When we arrived the reception said she don't see our booking on their system we had to call the owner to intervene. We only managed to check-in at 3am the following day after we demanded our refund. You can imagine we had to attend the festival without taking a bath or shower because a selfish receptionist failed to do her job.
Stayed 1 night in Dec 2019