Hotels near Master Arts Theatre

"Good hotel for the price. But lots of remodeling going on right now so lots unavailable for use"

"Just fine for one night stay"

"Everything here i give 5 stars. Its my new favorite hotel in grand Rapids hands down@@"

"Main elevator was out of service for entire stay"

"Clean room, there is not a pool at this property."

"Extremely clean room and bathroom. Spacious room, nice kitchenette with large fridge and stove. Within walking distance of stores and restaurants. Checked in very late, used phone in lobby as instructed, staff came over before I had time to hang up the phone. Very happy with our stay."

"Placed a travel basketball team on the 4th floor above everyone and allowed them to dribble basketballs in the room at all hours of the night while parents got drunk in the lobby. Did nothing when I notified them and backed out of giving me a refund for one night. Ran by children, DONT GO"

"Yes"

"First, we checked into our room and had to repack to move to another room because the refrigerator wasn’t working. The second room had only a little bit of toilet paper. We were told they were waiting on a toilet paper delivery and there was no more toilet paper anywhere in the facility. We looked for some in the lobby restroom, but there wasn’t any. Finally the lady at the front desk brought a partial roll of paper to our room. On our second day we returned to our room around noon to rest a bit. The door was open and a maintenance man was inside fixing a broken toilet paper holder. (What is it with this place and toilet paper?). We were unable to use the restroom or comfortably rest and were told to come back in an hour or so. We had rented the room for two days! We didn’t ask for the repair and It seems reasonable that any repairs would have been done between guests. When we checked out, I complained about these situations and was offered $12 in snacks, which I refused. The lady at the desk said she would adjust our cost but since we reserved through Expedia she could not. We would have to resolve it through Expedia. What do we need to do to lodge a complaint with Expedia? Thank you for your consideration."