Find Mathes Spa Hotels from S$178

"Great hotel! Staff were lovely, house keeping was a bit lousy however and the food is very average (dinner buffet service). Apart from that it’s a beautiful hotel with lots to see around the property and the views are spectacular. "

"Exceptional resort. The staff is outstanding, very attentive to the needs of the guests. Although it is an all inclusive resort, it should be noted that room service is NOT included as an all-inclusive benefit; you will have to pay for it."

"Five starts do not seem enough for this hotel , the whole staff are truly exceptional and made our stay so special. From breakfast , reception to the cleaning staff, everyone provided a level of customer service that is beyond anything I have ever received in any other hotel. A special mention must go out to the breakfast !! It is incredible "

"Nice hotel centrally located in Chania, next to shops and short walk to the old port. Spacious rooms, good breakfast, excellent service"

"Loved this place, staff, buffet"

"Lovely stay. Hotel is in a beautiful old building and just a relaxed 15 -20 minute walk into the gorgeous old town. Delicious and plentiful buffet breakfast and clean and comfortable rooms. Nice roof garden with jacuzzi and a few sunbeds"

"The hotel is beautiful, public spaces are not modern but very well kept, outdoor areas are beautiful with plenty of open space for the kids to run around. We had 2 classic double rooms and one 2BR Mythika suite, the classic rooms were OK, decent size, in good condition but could use some refreshing. The Mythika suite was amazing, spacious, renovated, cleaned a few times through the day and included tasty goodies (fruits, wine, etc). Mythika guests receive private beach seating, benefits at restaurants (which we didn't use as are our party were not entitled) and free late check-out up to 6PM! (which was fantastic as our flight was late). Beach and pools are very cozy, there's a shortage of sunbeds in the big pool but we managed. Parts we liked less: The water park, it's in all the hotel pictures on Expedia, and the hotel's FB an IG pages advertised the new park set to open in the beginning of the season. Unfortunately the park wasn't ready, it's set to open soon and we weren't offered an alternative. Other points: Hotel has lots of stairs, there are some elevators but they are small and slow. AC in the rooms works only in the afternoons, problematic in hot days and during the night (hotel could only offer a rattily noisy fan as a solution). Apart from the beautiful kids club we found the animation schedule a bit lacking. And finally, some of the staff are not as friendly as you'd expect for a 5* resort, we found ourselves having to "nudge" some of them into helping at times."