Matlacha Isles-Matlacha Shores Holidays

Very comfortable lovely patio and pool- and of course the food is wonderful!

This is a 3 Star resort charging 4-5 Star prices, including a $40 resort fee per person, which is pretty high for a place under construction, without good walking paths, and charging very high prices for all food and drinks. Our floors had been swept, but not mopped - my feet got filthy walking barefoot in our room and I had to wash them just to get into bed. The beach is very nice, the pools are very nice, the staff is very nice, but overall, we had a mediocre experience and would not recommend this to our friends.

Would not recommend. For the positive, we did have good customer service when I had to challenge the bill because the previous guest's bar bill was put on our room. Also, the view was nice, looking at the harbor. Noise from the bridge is loud when on the balcony but you cannot hear it when the door is closed. Several issues were noted with broken or poorly maintained areas in the room and elevators. Worst was the Tarpon House restaurant - we walked out after more than an hour with no service beyond drinks, and that was after hunting down a host who was MIA for more than 10 minutes. We watched it happen over and over as more people arrived and stood in the doorway with no assistance.

We had a wonderful stay overall. It would have been even better if greater attention had been given to environmental sustainability—for example, providing recycling options in the rooms and avoiding plastic straws, cups, and cutlery at the pool restaurant. Sanibel Island is a beautiful and fragile environment that deserves to be protected.

Ongoing construction in the complex next door was only negative. It has to be done for the island to fully recover, so I was okay with it.