Hotels in Matlock Heights

"The hotel was clean and comfortable although the bed could’ve been a little softer. Breakfast was good."

"The room was clean, beds were comfortable. The pillows were even fluffy. the staff was polite and helpful. My only negative, and it's not huge, was no microwave. So we couldn't warm up leftovers for another meal."

"It was great"

"Great stay and good location in Bloomington. Very friendly staff."

"Great place to stay!"

"The staff was extremely dismissive and unprofessional during our stay regarding 2 separate issues. First the tub didn’t drain, and by the end of a shower was filled halfway. Besides being unsanitary, showers need to be staggered as it took a minimum of 1/2 hour to drain. I approached the desk staff multiple times, along with the cleaning staff regarding having it addressed. It never was, and I mentioned it again when we checked out. Clearly they did not care. Also, the room was suppose to have a hair dryer so I didn’t pack one. When my husband requested one at the front desk, he was told they were all out. I followed up and was told the cleaning staff would have to check each room for one which they weren’t going to do. "

"The power was out for a majority of our stay. The room was dirty and the staff was rude and very unhelpful."

"Staff was friendly. Room had rips in the rug, paint stains on the desk and brown stain spots on one of the lampshades. "

"The restaurant staff are rude. "