"I was not able to arrive in Uganda as planned due to some logistical complications from the health crisis in Congo. Even though I had booked a non refundable reservation, the staff allowed me a credit to use in the future. They were very responsive and helpful! Thank you!"
"This is my second time staying at this property in four years. From 2022 until now, the device has remained unchanged. The staff is very friendly and helpful. I’d definitely recommend the property and return again."
"Stayed here several times as the proximity to the airport is great, the lake is across the street and several good restaurants are in walking distance. Also the Victoria Mall is close enough to walk to. Friendly & accommodating staff. It’s an older hotel so adjust your expectations accordingly."
"It’s a new hotel which opened just recently. Accordingly the interior and amenities are fresh and modern.
The staff was friendly but unfortunately not up to the standard of the hotel. Services like breakfast, laundry, restaurant etc. don’t match the quality criteria of a 4* hotel.
Very noisy on some evenings until late night due to loud banquets on the upper floor."