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Holiday Inn Mayaguez and Tropical Casino by IHG

3.5 star property
Travelers can try their luck at the casino by day, then relax at resort-style pools with sun loungers before savoring delicious meals at West Coast Bistro

Choose dates to view prices

Near the University of Puerto Rico Mayagüez Campus, Holiday Inn Mayaguez and Tropical Casino offers bingo, slot machines, gaming tables, an outdoor pool, children's pool, 24-hour business center, gym, and the West Coast Bistro serving local cuisine all day.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym
The current price is S$224
includes taxes & fees
8 Jun - 9 Jun

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Suite, 1 King Bed

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed

9.8 out of 10
Exceptional
(8 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room

9.0 out of 10
Wonderful
(27 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Room, 1 King Bed (Sunset View)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed (Sunset View)

9.4 out of 10
Exceptional
(12 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed

9.6 out of 10
Exceptional
(56 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds

9.4 out of 10
Exceptional
(208 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds (Sunset View)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds (Sunset View)

9.4 out of 10
Exceptional
(33 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Accessible Bathtub

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 Queen Bed, Accessible Bathtub

9.6 out of 10
Exceptional
(14 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Accessible

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 Queen Bed, Accessible

9.4 out of 10
Exceptional
(6 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Accessible (Sunset View)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 Queen Bed, Accessible (Sunset View)

9.8 out of 10
Exceptional
(6 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed
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About the area

Located in Mayagüez, Holiday Inn Mayaguez and Tropical Casino by IHG is in a shopping district. University of Puerto Rico Mayagüez Campus is another place to visit that comes recommended. Spend some time exploring the area's activities, including golfing. Visit our Mayagüez travel guide
Map
2701 Highway #2 Hostos Avenue, Mayagüez, 00680

What's nearby

  • Plaza Colon
    Plaza Colon
    6 min drive - 6.7 km
  • University of Puerto Rico Mayagüez Campus
    3 min drive - 3.7 km
  • Parque Del Litoral
    4 min drive - 4.9 km
  • Tropical Agriculture Research Station
    5 min drive - 5.8 km
  • Playa El Maní
    5 min drive - 4.4 km

Getting around

  • Aguadilla (BQN-Rafael Hernandez)
    50 min drive

Restaurants

  • El Mesón Sandwiches
    4 min drive
  • Total Café Bonjour
    16 min walk
  • Ponderosa
    12 min walk
  • Taco Bell
    17 min walk
  • Hacienda Latina
    4 min drive

About this property

Holiday Inn Mayaguez and Tropical Casino by IHG

  • Hotel near University of Puerto Rico Mayagüez Campus
  • Take advantage of a casino, dry cleaning/laundry services and a bar at Holiday Inn Mayaguez and Tropical Casino by IHG. Hit the jackpot at this hotel with amenities such as 8 casino gaming tables, bingo and 343 slot machines. The on-site local and international cuisine restaurant, West Coast Bistro, offers breakfast, lunch and dinner. In addition to a gym and a 24-hour business centre, guests can connect to free in-room WiFi.
  • You'll also enjoy perks such as:
    • An outdoor pool and a children's pool, along with sunloungers and pool umbrellas
    • Free self-parking
    • Buffet breakfast (surcharge), a vending machine and ATM/banking services
    • A banquet hall, concierge services and a front desk safe
    • Guest reviews give top marks for the helpful staff and location
  • Room features
  • All 141 rooms include comforts, such as pillow menus and laptop-compatible safes, in addition to thoughtful touches, such as laptop-friendly workspaces and air conditioning. Guests reviews say good things about the clean rooms at the property.
  • More conveniences in all rooms include:
    • Recycling, LED light bulbs and eco-friendly cleaning products
    • Bathrooms with eco-friendly toiletries and shower/bath combinations
    • Flat-screen TVs with premium channels
    • Fridges, free infant beds and coffee/tea makers

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6 AM to 11 AM for a fee: USD 17 to 19 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • West Coast Bistro

Things to do

  • 343 slot machines
  • 8 gaming tables
  • Bingo
  • Casino (8,000 square foot of space)
  • Children's pool
  • Gym
  • Outdoor pool

Family friendly

  • Children's pool
  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • 3,747 square feet of conference space
  • Meeting rooms

Outdoors

  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 6 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels
  • IPod dock

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 6:00 AM
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 17 to 19 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 8:00 AM to 8:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Holiday Inn Mayaguez and Tropical Casino by IHG have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 8:00 AM to 8:00 PM.

How much does it cost to stay at Holiday Inn Mayaguez and Tropical Casino by IHG?

As of 16 May, 2026, prices found for a 1-night stay for 2 adults at Holiday Inn Mayaguez and Tropical Casino by IHG on 8 Jun, 2026 start from S$224, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Holiday Inn Mayaguez and Tropical Casino by IHG pet-friendly?

No, pets are not allowed at this property.

How much is parking at Holiday Inn Mayaguez and Tropical Casino by IHG?

Self-parking is free at this property.

What time is check-in at Holiday Inn Mayaguez and Tropical Casino by IHG?

Check-in start time: 3:00 PM; check-in end time: 6:00 AM.

What time is check-out at Holiday Inn Mayaguez and Tropical Casino by IHG?

Checkout is at noon.

Where is Holiday Inn Mayaguez and Tropical Casino by IHG located?

Situated in a shopping district, this hotel is 2.7 mi (4.3 km) from University of Puerto Rico Mayagüez Campus.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Holiday Inn Mayaguez and Tropical Casino by IHG Reviews

9.4

Exceptional

9.6

Cleanliness

9.2

Amenities

9.6

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 907 out of 1196 reviews
Rating 8 - Good. 209 out of 1196 reviews
Rating 6 - Okay. 58 out of 1196 reviews
Rating 4 - Poor. 10 out of 1196 reviews
Rating 2 - Terrible. 12 out of 1196 reviews

Reviews

Verified

10/10 Excellent

Vilmari

Liked: Cleanliness
Si
Stayed 1 night in May 2026
Verified

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El trato de los empleados 💖
Stayed 1 night in May 2026
Verified

10/10 Excellent

Myrnaly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super friendly, professional staff. Made us feel VIP, specially in breakfast buffet area, although at front desk were very good too.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

EFRAIN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente lugar, muchos lugares cerca para cenar. Todo limpio y personal muy amables
Stayed 2 nights in May 2026
Verified

10/10 Excellent

Madeline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bueno
Stayed 1 night in May 2026
Verified

10/10 Excellent

Omar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Josue

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El personal fue bien atento y el desayuno y la comida excelente.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Bianca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was super clean, staff very friendly, pool nice and clean, parking very convenient
Stayed 3 nights in Apr 2026
Verified

8/10 Good

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Overall is ok ! Casino is a plus for some entertainment.
Stayed 5 nights in Feb 2026
Verified

10/10 Excellent

Zahira

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great, casino machines were stingy tho lol
Stayed 8 nights in Apr 2026
Verified

10/10 Excellent

Omar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very clean and staff was very helpful and friendly.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Minora

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Samaris

Clean rooms. Staff was really helpful and accommodating. We got to the hotel with our 5 year old well before check-in and while they were booked solid they tried to get us into a room as soon as possible. I also really liked that they had Easter activities planned for the children, and made sure the kids had fun things to do.
Stayed 4 nights in Apr 2026
Verified

8/10 Good

Harry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Whole property including casino is non smoking.
Stayed 5 nights in Mar 2026
Verified

8/10 Good

Jenicel

Sheets odor weren’t the best, breakfast it’s expensive at least to be just an “American breakfast”. Thought it was buffet. Otherwise, pretty quiet and safe. Has a lot of restaurants nearby, a water park 30 mins away and a shopping court.
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Chizelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything its great every time we visit
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Ruben

Liked: Cleanliness, staff & service
Excelente
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Yodaris Espinosa

Excelente servicio personal.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Angélica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Habitación limpia, personal atento y buenas facilidades.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Yasmany

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Personal excelente y la habitación también
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, property conditions & facilities
🎖️🎖️🎖️🎖️🎖️
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Fernando

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exelente desayuno a la carta 10/10
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Carrolyn

Liked: Cleanliness, staff & service, amenities
This hotel and location works best for me and my family. Very comfortable. Very convenient to all locations needed and wanted to visit. Shower amazing pressure and hot water!!
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

Arlyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Realmente todo estuvo a la altura ,excelente desde el dia que llegue cn mi familia incluso decidi quedarme 3 dias mas . 100%recomendados
Stayed 2 nights in Mar 2026