expedia

Photo gallery

Featured image
Outdoor pool
Minibar, in-room safe, soundproofing, iron/ironing board
Minibar, in-room safe, soundproofing, iron/ironing board
Minibar, in-room safe, soundproofing, iron/ironing board

Guest reviews

8 reviews
Guests rated this property 2.2/5 for cleanliness.

Popular amenities

Pool
Free WiFi
Parking included
Air conditioning
Restaurant
Business Services

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment

Map

Explore the area

Popular LocationGreat Mosque of Medan6 min walk
Popular LocationMaimun Palace9 min walk
Popular LocationTjong A Fie's Mansion15 min walk
AirportMedan (KNO-Kuala Namu Intl.)45 min drive

Choose dates to view prices

  • Superior Room

    Room amenities

    • 3 sq m
    • Sleeps 2
    More detailsSuperior Room
  • Executive Double Room, 1 Queen Bed, City View

    Room amenities

    • 4 sq m
    • City view
    • Sleeps 3
    More detailsExecutive Double Room, 1 Queen Bed, City View
  • Deluxe Room

    Room amenities

    • 3 sq m
    • Sleeps 2
    More detailsDeluxe Room

About this area

Medan

Located in Medan, Garuda Plaza Hotel is in the city centre and near the boardwalk. Travellers who have shopping on the agenda can visit Sun Plaza and Medan Mall.
Visit our Medan travel guide
View in a map
Popular Location

What's nearby

  • Great Mosque of Medan - 6 min walk
  • Maimun Palace - 9 min walk
  • Tjong A Fie's Mansion - 15 min walk
  • Vihara Borobudur - 19 min walk
  • Museum of North Sumatra - 9 min drive

Getting around

  • AirportMedan (KNO-Kuala Namu Intl.) - 45 min drive

Restaurants

  • Where to eat
  • Garuda Cafe – Serves lunch and dinner daily.

About this property

Garuda Plaza Hotel

3.5-star hotel near Sun Plaza
A restaurant, an outdoor pool and a bar/lounge are available at this hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a conference centre, 24-hour room service and conference space. All 285 soundproofed rooms feature 24-hour room service and DVD players. For a bit of entertainment, guests will find TVs with satellite channels, and other amenities include minibars and coffee makers.
Garuda Plaza Hotel offers 285 forms of air-conditioned accommodation with DVD players and a safe. Televisions come with satellite channels. Guests can make use of the in-room coffee/tea makers and minibars. Bathrooms include a shower, slippers and hairdryers. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.
Recreational amenities at the hotel include an outdoor pool.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self parking
  • 24-hour return airport shuttle (surcharge)

Food and drink

  • 1 restaurant
  • 1 bar
  • 24-hour room service

Things to do

  • Outdoor pool

Family friendly

  • Dry-cleaning service
  • DVD player
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Wedding services

Languages spoken

  • English

Business services

  • Meeting rooms
  • Conference centre (23250 square feet of space)

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Air conditioning
  • Linens

Bathroom

  • Hairdryer
  • Shower
  • Towels

Entertainment

  • 32-inch TV
  • DVD player
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Iron/ironing board (on request)
  • Safe
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in between 2:00 PM and midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
24-hour airport shuttle service is available
Fees may apply; contact the property in advance to make arrangements

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Airport shuttle fee: IDR 400000 per vehicle (one-way)
  • Early check-in fee: 50 per cent of room rate (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Garuda Plaza Hotel Medan
Garuda Plaza Hotel
Garuda Plaza Medan
Garuda Plaza
Garuda Plaza Hotel Hotel
Garuda Plaza Hotel Medan
Garuda Plaza Hotel Hotel Medan

Frequently asked questions

Can I cancel my reservation for free at Garuda Plaza Hotel and receive a full refund?
Yes, Garuda Plaza Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to Garuda Plaza Hotel cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Garuda Plaza Hotel?
As of 30 Sep,2020, prices found for a 1-night stay for 2 adults at Garuda Plaza Hotel on 1 Oct,2020 start from SG$56, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does Garuda Plaza Hotel have a pool?
Yes, this property has an outdoor pool.
Is Garuda Plaza Hotel pet-friendly?
No, pets are not allowed at this property.
How much is parking at Garuda Plaza Hotel?
Self-parking is free at this property.
What time is check-in at Garuda Plaza Hotel?
Check-in is from 2:00 PM to midnight. A 50% fee applies for early check-in (subject to availability). Late check-in is available during limited hours.
What time is check-out at Garuda Plaza Hotel?
Checkout is at noon.
Does Garuda Plaza Hotel provide a shuttle to the airport?
Yes, there's an airport shuttle. A fee of IDR 400000 per vehicle applies.
Where is Garuda Plaza Hotel located?
Located in the heart of Medan, this hotel is 0.3 mi (0.5 km) from Great Mosque of Medan and within 3 miles (5 km) of Sun Plaza and Medan Mall. Maimun Palace and Tjong A Fie's Mansion are also within 1 mile (2 km).
2.2
8 reviews
5 - Excellent
0
4 - Good
1
3 - Okay
2
2 - Poor
3
1 - Terrible
2

2.2/5

Cleanliness

2.6/5

Staff & service

0.0/5

Amenities

2.2/5

Property conditions & facilities

2/5 Poor

Travelled with group
Sad face IconDisliked: Cleanliness, property conditions & facilities, room comfort
The room I stay no.412 . Air cond not runing propely....the room very warm Ba
Stayed 2 nights in Feb 2020

3/5 Okay

Business traveller
Happy face iconLiked: Cleanliness, staff & service, room comfort
Stayed 1 night in Nov 2019

1/5 Terrible

Sad face IconDisliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room 454 dont have table phone, no wifi service for 3 days, shifted to room 333 also no wifi service I was not happy because already done full payment online.
Stayed 4 nights in Oct 2018

3/5 Okay

Sad face IconDisliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay one night only
This hotel is not suitable for non-smokers people. Open smoking in lobby area is suffocating.

4/5 Good

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfectly fine
I booked a night here before a tour commenced from this hotel. After reading other reviews I was expecting the worst but was pleasantly surprised for Sumatra standards. Upon return at end of the trip I was upgraded to bigger room which was quite luxurious. I would recommend if you want to be near mosque, but not convenient for the city centre or train station.

Stay in the know with the Expedia app

Get real-time notifications, view your trip details, and access mobile-only deals.

Text yourself a download link

By providing your number, you agree to receive a one-time automated text message with a link to get the app. Standard text message rates may apply.
Scan the QR code

Scan the QR code