Villas in Mediterranean Sea

"The hotel was great but beware that if the ferries are cancelled they will still charge you for the room. All ferries from Sorrento were cancelled, so we went to Naples as the hotel told us to and spent the day waiting on ferry after ferry but all were cancelled due to weather. So there was absolutely no way to get to the island but we still had to pay for the hotel room (and another one in Naples). However, once we finally made it the next day, the hotel was lovely and the staff very friendly. "

"Location is amazing. Staff was excellent. Very walkable "

"During my stay, I was jolted awake in the middle of the night by staff who simply unlocked my door and walked in without warning. This was not an isolated incident. It happened at least twice: once at 2am, and again at 8am just as I had finally managed to fall back asleep. The fact that a guest's room can be entered without consent — not once but repeatedly — represents a serious failure of basic security protocol. What made the experience worse was the response when I raised the matter at the front desk. The staff member on duty acknowledged that the 8am intrusion was his doing. And yet not a single word of apology was offered. No acknowledgment of the distress caused, no recognition that a sleeping guest's room had been entered without permission in the early hours of the morning, twice. To compound the indifference further, while I was standing there reporting these security breaches, the phone rang — and he answered it. Mid-conversation. As though what I was describing was not worth his full attention. Mistakes happen in hospitality. What is far harder to excuse is the complete absence of accountability when they do. A simple apology costs nothing and goes a long way. Its absence here said everything. In more than a thousand hotel stays across the world, this stands alone as the worst experience I have had. "

"No airport shuttle. Staff helpful "

"My stay was nice. Staff was friendly and very helpful even though I came off season. Very clean property "

"Great room and space, staff were amazing and so friendly! "

"Beutiful hotel and great food but service was a bit clueless in places. Friendly but need better training"

"Beautiful hotel. Bedrooms are slightly dated now, but kept clean and tidy. A very nice relaxed vibe. Very friendly staff around the resort and hotel. Food and drinks are great quality. Branded spirits and hand made cocktails. Amazing service."

"The all inclusive package was a delight. We had a fantastic stay at the resort and travel to the main town was easy. "