"The hotel is in the middle of a business complex and has no real front entrance to drive up to. It was necessary to DRAG our luggage from our car 60-90 feet to an elevator then another 100+ feet to another elevator. Then drag your luggage another 150 feet to the front door of the hotel. The staff was very unfriendly and not the least bit helpful. The room was very small and the shower had BLACK MOLD in the molding. The bathroom light had no switch so when you sent into the room in the middle of the night the light came on FULL BRIGHT ! I would rate this motel just a few steps BELOW Motel 6."
"Friendly staff from check in to check out. Hotel is within walking distance to the main hub of Bruges. Room was clean and tidy with a box of Belgian chocolates on the bed was a nice touch."
"Clean and comfy, having the A/C was a treat with the heat wave. Great central location a quick walk from everything, bike shares right outside the door for a ~10 minute ride to either train station."
"Fabulous location. Stunning facility. Grounds were meticulously maintained. Restaurant and Bar were well done. And Spa was very nice.
Only rub was reception staff was a bit unhelpful in general. Their coordination with Spa was poor and not even close to effectively communicating. Seemed to be a point of friction. Room for reception staff to improve!"
"Cosy room but had everything you needed! Beds were comfy. Location was perfect for exploring the town and access to train station. Room was soundproof so couldn’t hear the traffic outside. We got parking at the hotel without a problem, there were plenty of spaces available."