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The Chen Melbourne - Art Series

4.5 star property
Art Deco hotel with rooftop terrace and 24-hour front desk

Choose dates to view prices

Photo gallery for The Chen Melbourne - Art Series

Rooftop terrace
Exterior
Minibar, in-room safe, desk, blackout curtains
Breakfast, lunch and dinner served
Lobby

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking available
  • Pool
  • 24/7 front desk
  • Housekeeping
  • Laundry
  • Air conditioning
The current price is S$124
includes taxes & fees
13 Jul - 14 Jul

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Chen Queen

Minibar, in-room safe, desk, blackout curtains

Chen Queen

9.8 out of 10
Exceptional
(6 reviews)

Highlights

Soundproofed
Air conditioning
Fridge
TV
Blackout curtains
Hairdryer
Designer toiletries
Private bathroom
  • 27 sq m
  • Sleeps 2
  • 1 Queen Bed

Deluxe Room, 2 Bedrooms, Connecting Rooms (Chen)

Highlights

Soundproofed
Air conditioning
Fridge
TV
Blackout curtains
Hairdryer
Designer toiletries
Private bathroom
  • Sleeps 4
  • 2 Single Beds

View all photos for Chen King, Balcony

Minibar, in-room safe, desk, blackout curtains

Chen King, Balcony

Highlights

Soundproofed
Air conditioning
Fridge
TV
Blackout curtains
Hairdryer
Designer toiletries
Private bathroom
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Twin Room, 2 Queen Beds (Chen)

Minibar, in-room safe, desk, blackout curtains

Twin Room, 2 Queen Beds (Chen)

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Fridge
TV
Blackout curtains
Hairdryer
Designer toiletries
Private bathroom
  • 27 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Chen Deluxe King, Balcony

Minibar, in-room safe, desk, blackout curtains

Chen Deluxe King, Balcony

Highlights

Soundproofed
Air conditioning
Fridge
TV
Blackout curtains
Hairdryer
Designer toiletries
Private bathroom
  • 34 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Chen Deluxe King

Minibar, in-room safe, desk, blackout curtains

Chen Deluxe King

Highlights

Soundproofed
Air conditioning
Fridge
TV
Blackout curtains
Hairdryer
Designer toiletries
Private bathroom
  • 34 sq m
  • Sleeps 2
  • 1 King Bed

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Exterior

Stamford Plaza Melbourne

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8.2 out of 10, Very good, 1,670 reviews
The price is S$164
includes taxes & fees
20 Jul - 21 Jul
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About the area

Map
850 Whitehouse Rd, Box Hill, VIC, 3128

What's nearby

  • Box Hill Hospital - 7 min walk - 0.6 km
  • Deakin University - 4 min drive - 3.8 km
  • Doncaster Shopping Centre - 5 min drive - 4.2 km
  • Melbourne Cricket Ground - 16 min drive - 14.0 km
  • Rod Laver Arena - 16 min drive - 14.4 km

Getting around

  • Box Hill Station - 6 min walk
  • Flinders Street Station - 27 min drive
  • Melbourne Airport (MEL) - 40 min drive

Restaurants

  • ‪The Penny Drop - ‬5 min walk
  • ‪Fountains Restaurant - ‬6 min walk
  • ‪Zero Mode - ‬1 min walk
  • ‪Maru - ‬11 min walk
  • ‪Indochine Vietnamese Restaurant - ‬11 min walk

About this property

The Chen Melbourne - Art Series

Luxury hotel near Box Hill Hospital
Located close to Deakin University and Doncaster Shopping Centre, The Chen Melbourne - Art Series provides a rooftop terrace, a coffee shop/cafe and dry cleaning/laundry services. The on-site restaurant, Zero Moda, offers breakfast, brunch, lunch, dinner and children's meals. Stay connected with free in-room WiFi, and guests can find other amenities, such as a bar.
You'll also enjoy perks such as:
  • Swimming pool with sunloungers
  • Self-parking (surcharge), an outdoor pool and a 24-hour front desk
  • Luggage storage, a lift and smoke-free property
  • Tour/ticket information and concierge services
  • Guest reviews speak highly of the helpful staff and proximity to shopping
Room features
All 100 rooms offer comforts such as air conditioning and bathrobes, in addition to perks such as free WiFi and safes.
Other amenities include:
  • Bathrooms with designer toiletries and showers
  • Fridges, cookware/dishes/utensils and cots/infant beds

Languages

English

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1 Jul - 2 Jul
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (AUD 20 per day)
  • Limited on-site parking

Food and drink

  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Golden Lilly
  • Zero Moda

Things to do

  • Outdoor pool

Family friendly

  • Cot (surcharge)
  • In-room refrigerator
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Pool loungers
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • Art Deco architecture
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Cot (surcharge)

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers

Entertainment

  • 49-inch TV

Food and drink

  • Cookware, dishware, and utensils
  • Electric kettle
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The property charges AUD 1.1 for credit card payments
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 60 per night.
Cots (infant beds) are available for AUD 10 per night

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 200.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Self-parking fee: AUD 20 per day
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: AUD 10 per night
  • Rollaway bed fee: AUD 60 per night
  • Credit card charges are subject to a surcharge of AUD 1.1

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Pool access available from 6:00 AM to 11:00 PM
Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Art Series Chen Hotel Box Hill
Art Series Chen Hotel
Art Series Chen Box Hill
Art Series Chen
Art Series The Chen
The Chen Melbourne Art Series
The Chen Melbourne - Art Series Hotel
The Chen Melbourne - Art Series Box Hill
The Chen Melbourne - Art Series Hotel Box Hill

Frequently asked questions

Does The Chen Melbourne - Art Series have a pool?

Yes, this property has an outdoor pool. Pool access is from 6:00 AM to 11:00 PM.

How much does it cost to stay at The Chen Melbourne - Art Series?

As of 29 Jun, 2025, prices found for a 1-night stay for 2 adults at The Chen Melbourne - Art Series on 13 Jul, 2025 start from S$123.92, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is The Chen Melbourne - Art Series pet-friendly?

No, pets are not allowed at this property.

How much is parking at The Chen Melbourne - Art Series?

Self-parking is available for AUD 20 per day. Limited spots are available.

What time is check-in at The Chen Melbourne - Art Series?

Check-in start time: 2:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at The Chen Melbourne - Art Series?

Checkout is at 11 AM. Late checkout is available for a fee (subject to availability).

Where is The Chen Melbourne - Art Series located?

Located in Box Hill, this luxury hotel is 0.4 mi (0.7 km) from Box Hill Hospital, and within 3 mi (5 km) of Doncaster Shopping Centre and Deakin University. Swinburne University of Technology and Melbourne Cricket Ground are also within 12 mi (20 km). Box Hill Station is 6 minutes by foot and Mont Albert Station is 16 minutes.

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The Chen Melbourne - Art Series Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 414 out of 669 reviews
Rating 8 - Good. 184 out of 669 reviews
Rating 6 - Okay. 40 out of 669 reviews
Rating 4 - Poor. 18 out of 669 reviews
Rating 2 - Terrible. 13 out of 669 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

4/10

Hotel was old and not well maintained. Bed was very soft and whole place felt dated.
Stayed 1 night in Jun 2025

10/10

amazing hotel
Stayed 7 nights in Jan 2025

8/10

Friendly staff
Stayed 7 nights in Feb 2025

10/10

Well place
Stayed 3 nights in Jan 2025

10/10

No room service options.
Stayed 1 night in Apr 2025

10/10

Lovely clean facility
Stayed 1 night in Oct 2024

8/10

its was nice to stay their was a nice place
Stayed 2 nights in Jan 2024

10/10

Great cozy place to stay. Definitely recommended
Stayed 1 night in May 2024

8/10

Excellent stay with lots of food options around except maybe breakfast and close to the train
Stayed 6 nights in Nov 2023

4/10

Two Coffe pods and curtain falling off the rail. External environment was unkempt with dead plants in pots and dirty windows.
Stayed 1 night in Mar 2025

10/10

Staff amazingly helpful knowledgeable and friendly
Stayed 3 nights in May 2024

10/10

Everything was great It was home away from home Thank you very much
Stayed 2 nights in Apr 2024

10/10

The staff are exceptional
Stayed 3 nights in Jun 2024

10/10

Good location.
Stayed 3 nights in Dec 2023

10/10

Great location and lots of shops and restaurants around, good access to public transport. Comfortable stay!
Stayed 1 night in Apr 2023

8/10

It was clean and quiet and close to some amazing restaurants especially if you like hot pot!
Stayed 4 nights in Jul 2022

10/10

very friendly staff
Stayed 2 nights in Nov 2023

10/10

Rooms nice and quiet
Stayed 1 night in Mar 2024

10/10

My daughter and i really enjoyed our stay. We travelled a lot recently because of my daughter's sportst competitions. The Chen was the best within the hotels we staye in recently. We especially enjoyed the shower at the Chen. Also, we loved the convenient environment where diverse food choices are available. We will be back soon.
Stayed 2 nights in Sep 2024

10/10

A great accommodation experience.
Stayed 1 night in Jul 2022

8/10

Hotel stand on city central and near the train station, shopping is very convienent.
Stayed 5 nights in Nov 2023

10/10

We really enjoyed our stay. Only complaint was the carpet seemed quite stained, but overall it was quite nice
Stayed 1 night in Nov 2023

10/10

Clean, comfortable and convenient. Staff were efficient and attentive.
Stayed 2 nights in Jul 2024

10/10

Good location
Stayed 1 night in Apr 2023

10/10

Not bad, room is pretty large and quiet
Stayed 3 nights in Jun 2024