The front desk staff was nice. However, the hotels .com description and the photos are very misleading. This hotel is located inside a big RV/trailer-home park in rural Quebec. The hotel building itself is a metal-sided building that looks nothing like the pictures on Hotels.com- and more like a machine-shop shed or something. Once you go through the railroad-crossing-style barrier and drive around the back to the hotel entrance, the inside is just fine - the rooms are very small and up the stairs, but clean, with wood siding to make it feel like a kind of westerny cabin on the inside. But the outside of this property is very different indeed. This may be a great place to meet some RV-living and camping new friends, and it is pretty quiet as it's outside town (although there was a band playing there in another outbuilding the night we stayed so there was some commotion outside) but for your average hotel guest, it is a very odd stay, and seems expensive for what you get. The beds are soft and saggy so those with iffy backs should watch out. Depends what you like though! But better to be informed before than to be surprised once you arrive!!!