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Aparthotel

Caroline Serviced Apartments Richmond

3.5 star property
Aparthotel units with kitchens, near Chapel Street

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Photo gallery for Caroline Serviced Apartments Richmond

Terrace/patio
Terrace/patio
Living area
Reception
2 bedrooms, pillow-top beds, soundproofing, iron/ironing board

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Dryer
  • Washer
  • Outdoor space
  • Kitchen
  • Air conditioning

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Studio Terrace

2 bedrooms, pillow-top beds, soundproofing, iron/ironing board

Studio Terrace

Highlights

Soundproofed
Air conditioning
Heating
Kitchen
Full-sized fridge/freezer
Dishwasher
Smart TV
Washer/dryer
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for One Bedroom with Balcony

2 bedrooms, pillow-top beds, soundproofing, iron/ironing board

One Bedroom with Balcony

Highlights

Balcony
Soundproofed
Air conditioning
Heating
Kitchen
Full-sized fridge/freezer
Dishwasher
Smart TV
  • 1 bedroom
  • 1 bathroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Two Bedroom Winter Garden

Living area

Two Bedroom Winter Garden

Highlights

Furnished balcony
Soundproofed
Air conditioning
Heating
Kitchen
Full-sized fridge/freezer
Dishwasher
Smart TV
  • 2 bedrooms
  • 1 bathroom
  • Sleeps 5
  • 2 King Beds

View all photos for Two Bedroom Balcony

Living area

Two Bedroom Balcony

Highlights

Balcony
Soundproofed
Air conditioning
Heating
Kitchen
Full-sized fridge/freezer
Dishwasher
Smart TV
  • 2 bedrooms
  • 1 bathroom
  • Sleeps 5
  • 1 King Bed

View all photos for One Bedroom Winter Garden

2 bedrooms, pillow-top beds, soundproofing, iron/ironing board

One Bedroom Winter Garden

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Heating
Kitchen
Full-sized fridge/freezer
Dishwasher
Smart TV
  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 1 King Bed

View all photos for Two Bedroom Superior Winter Garden

2 bedrooms, pillow-top beds, soundproofing, iron/ironing board

Two Bedroom Superior Winter Garden

Highlights

Furnished balcony
Soundproofed
Air conditioning
Heating
Kitchen
Full-sized fridge/freezer
Dishwasher
Smart TV
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 5
  • 1 King Bed and 1 Queen Bed

View all photos for Standard Studio

2 bedrooms, pillow-top beds, soundproofing, iron/ironing board

Standard Studio

Highlights

Soundproofed
Air conditioning
Heating
Kitchen
Dishwasher
Smart TV
Washer/dryer
Pillow-top bed
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Two Bedroom Terrace

Living area

Two Bedroom Terrace

Highlights

Furnished balcony
Soundproofed
Air conditioning
Heating
Kitchen
Full-sized fridge/freezer
Dishwasher
Smart TV
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 5
  • 1 King Bed and 1 Queen Bed

View all photos for Studio with Terrace View

2 bedrooms, pillow-top beds, soundproofing, iron/ironing board

Studio with Terrace View

Highlights

Soundproofed
Air conditioning
Heating
Kitchen
Full-sized fridge/freezer
Dishwasher
Smart TV
Washer/dryer
  • Studio
  • 1 bathroom
  • City view
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Studio Winter Garden

2 bedrooms, pillow-top beds, soundproofing, iron/ironing board

Studio Winter Garden

Highlights

Soundproofed
Air conditioning
Heating
Kitchen
Full-sized fridge/freezer
Dishwasher
Smart TV
Washer/dryer
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Three Bedroom Premium Apartment

2 bedrooms, pillow-top beds, soundproofing, iron/ironing board

Three Bedroom Premium Apartment

Highlights

Furnished balcony
Soundproofed
Air conditioning
Heating
Kitchen
Full-sized fridge/freezer
Dishwasher
Smart TV
  • 3 bedrooms
  • 2 bathrooms
  • Sleeps 7
  • 2 King Beds and 1 Queen Bed

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About the area

Map
251 Swan St, Richmond, VIC, 3121

What's nearby

  • AAMI Park - 19 min walk - 1.6 km
  • Melbourne Cricket Ground - 3 min drive - 1.9 km
  • Rod Laver Arena - 3 min drive - 2.3 km
  • Princess Theatre - 4 min drive - 3.4 km
  • Melbourne Central - 5 min drive - 4.2 km

Getting around

  • East Richmond Station - 7 min walk
  • Flinders Street Station - 12 min drive
  • Melbourne, VIC (MEB-Essendon) - 28 min drive

Restaurants

  • ‪Harlow - ‬5 min walk
  • ‪KFC - ‬2 min walk
  • ‪Public House - ‬5 min walk
  • ‪Union House - ‬2 min walk
  • ‪Love Pho - ‬4 min walk

About this property

Caroline Serviced Apartments Richmond

Aparthotel units with kitchens, near Chapel Street
Along with self parking, this aparthotel has concierge services and laundry facilities. WiFi in public areas is free. Other amenities include express check-in, express check-out and tour/ticket assistance. Each apartment has 2 bedrooms and offers free WiFi and a pillowtop bed. Guests will find a kitchen with a stovetop, a microwave and a dishwasher. Limited housekeeping is available.
Caroline Serviced Apartments Richmond offers 33 air-conditioned accommodations with washers/dryers and a hairdryer. Beds feature pillowtop mattresses. 50-inch Smart televisions come with cable channels. Accommodation at this 3.5-star aparthotel has kitchens with stovetops, microwaves, kitchenware and utensils and dishwashers. Bathrooms include a shower.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Housekeeping is offered on weekdays only and in-room massages can be requested. Housekeeping is provided on a limited basis.

Languages

English

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Property amenities

Pool/Spa

  • In-room massages

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Secured, uncovered parking on site (AUD 15 per night)

Kitchen

  • Cleaning supplies
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Hob
  • Microwave
  • Toaster

Bedrooms

  • 2 bedrooms
  • Bedsheets provided
  • Pillowtop mattress
  • Rollaway/extra bed: AUD 40 per day

Bathroom

  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch Smart TV with cable channels

Outdoor areas

  • Garden
  • Terrace

Laundry

  • Laundry detergent
  • Laundry facilities
  • Washer/dryer

Comfort

  • Air conditioning
  • Heating

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • Lift
  • Designated smoking areas (fines apply)

Services and conveniences

  • Concierge services
  • Free local calls
  • Housekeeping (weekdays only)
  • Iron/ironing board
  • Luggage storage
  • Mobile key entry
  • Phone
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • Near a health/beauty spa
  • Near a hospital
  • Near a metro station
  • Near a train station

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 33 units
  • Garden
  • Soundproofing

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Express check-out available

Special check-in instructions

The front desk is open Monday - Friday (8:00 AM - 6:30 PM) and Saturday - Saturday (9:00 AM - 4:00 PM)
Guests will receive an email within 24 hours before arrival with check-in instructions and lockbox information; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk, lockbox

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 40.0 per day.

Payment types at the property

Important information

Optional extras

  • Uncovered self-parking fee: AUD 15 per night
  • Rollaway bed fee: AUD 40.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

Parking height restrictions apply

Property is also known as

Caroline Serviced Apartments Richmond Richmond
Caroline Serviced Apartments Richmond Aparthotel
Caroline Serviced Apartments Richmond Aparthotel Richmond

Frequently asked questions

Is Caroline Serviced Apartments Richmond pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Caroline Serviced Apartments Richmond?

Self-parking is available for AUD 15 per night.

What time is check-in at Caroline Serviced Apartments Richmond?

Check-in start time: 2:00 PM; check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Caroline Serviced Apartments Richmond?

Checkout is at 10:00 AM.

Where is Caroline Serviced Apartments Richmond located?

Located in Richmond, this aparthotel is within 1 mi (2 km) of Chapel Street, Royal Botanic Gardens and Melbourne Cricket Ground. AAMI Park and Rod Laver Arena are also within 2 mi (3 km). East Richmond Station is 7 minutes by foot and Burnley Station is 8 minutes.

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Caroline Serviced Apartments Richmond Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 122 out of 138 reviews
Rating 8 - Good. 9 out of 138 reviews
Rating 6 - Okay. 5 out of 138 reviews
Rating 4 - Poor. 0 out of 138 reviews
Rating 2 - Terrible. 2 out of 138 reviews

10/10

Cleanliness

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Natasha

Liked: Cleanliness, amenities, property conditions & facilities
Excellent location for my business trip
Stayed 5 nights in Jun 2025

10/10 Excellent

Richard

Liked: Cleanliness, room comfort, communication
Very clean and tidy apartment.Great service and well equipped
Stayed 3 nights in Feb 2025

10/10 Excellent

Lisa

Liked: Cleanliness, property conditions & facilities, communication
Love this place. Gorgeous rooms, never disappoints
Stayed 1 night in Jan 2025

10/10 Excellent

Conleth

Liked: Cleanliness, property conditions & facilities, communication
Property was clean and modern with all amenities required. Enjoyable stay, competitive pricing.
Stayed 1 night in Dec 2024

10/10 Excellent

Luke

Liked: Cleanliness, amenities, property conditions & facilities, communication
Nice rooms plenty of space
Stayed 1 night in Dec 2024

10/10 Excellent

Michelle

Liked: Cleanliness, property conditions & facilities, communication
Quality finishes. Well designed. Self-sufficient. Excellent service.
Stayed 2 nights in Feb 2025

10/10 Excellent

Travis

Liked: Cleanliness, property conditions & facilities, communication
Great service and ideal location! Will be back!!
Stayed 3 nights in Oct 2024

10/10 Excellent

Emma

Liked: Cleanliness, room comfort, communication

Would recommend

Great location close to everything in Melbourne. Comfy bed and good shower. Nice to have a little patio outside too. Reception also very helpful.
Stayed 5 nights in Dec 2024

10/10 Excellent

Melissa

Liked: Cleanliness, room comfort, communication

Great staff, location, facilities!

We booked for tonight’s between Christmas and new years. We were heading to the Boxing Day test. I can’t remember the ladies name that checked us in but she was so lovely and accommodating to our requests. Definitely went above and beyond! We will be staying the same time next year for sure! Couldn’t fault the whole experience!
Stayed 2 nights in Dec 2024

10/10 Excellent

Katherine

Liked: Cleanliness, amenities, property conditions & facilities, communication
really nice place to stay
Stayed 3 nights in Sep 2023

10/10 Excellent

Melinda

Liked: Cleanliness, amenities, property conditions & facilities, communication
We had a wonderful stay, Anika went over and above to get us checked in after a very long day on the road. Walking distance to MCG, which is where we needed to be for the marathon. Fantastic, highly recommended. I would definitely stay here again.
Stayed 5 nights in Oct 2024

10/10 Excellent

Terry

Liked: Cleanliness, amenities, property conditions & facilities, communication
Excellent location, extremely helpful & courteous staff
Stayed 2 nights in Apr 2024

10/10 Excellent

Sharon

Liked: Cleanliness, amenities, property conditions & facilities, communication
Love staying here , this is my second stay and another booked in August , so clean , comfortable and feels like a home away from home .
Stayed 3 nights in May 2024

10/10 Excellent

Linda

Liked: Cleanliness, property conditions & facilities, communication
Fantastic
Stayed 2 nights in Oct 2024

10/10 Excellent

Satomi

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great location!
Stayed 4 nights in Feb 2024

10/10 Excellent

Ashleigh

Liked: Cleanliness, property conditions & facilities, communication
Already booked our next stay here
Stayed 3 nights in Oct 2023

10/10 Excellent

Jo

Liked: Cleanliness, property conditions & facilities, communication
Highly recommend this apartment complex, great little kitchen & lovely bathroom. It had everything we needed for our stay.
Stayed 5 nights in May 2024

10/10 Excellent

Shaun

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great accommodation in an ideal location. Quiet, safe and seamless check-in and check-out.
Stayed 1 night in Dec 2023

10/10 Excellent

Michael

Liked: Property conditions & facilities
Modern, quiet, nice enclosed balcony space.
Stayed 2 nights in Jul 2024

10/10 Excellent

maria

Liked: Cleanliness, property conditions & facilities, communication
Great place. Sparkle ng new and clean and excellent customer service ! Maria. I will be back !!!
Stayed 1 night in Oct 2024

10/10 Excellent

Craig

Liked: Cleanliness, amenities, property conditions & facilities, communication
Beautiful apartment good location reasonable price
Stayed 3 nights in May 2024

10/10 Excellent

Phyllis

Liked: Cleanliness, amenities, property conditions & facilities, communication
Property is modern and new. We were given an upgrade with a patio. Staff were very nice. Garage parking was reserved with name ($15/day).
Stayed 2 nights in Oct 2024

10/10 Excellent

Carolynn

Liked: Cleanliness, amenities, property conditions & facilities, communication
Perfect location for our requirements, with so many dining options within walking distance. Very quiet & super clean functional accommodation. King bed extremely comfortable. Would definitely stay here again.
Stayed 2 nights in May 2024

8/10 Good

Bernadette

Liked: Cleanliness, amenities, property conditions & facilities, communication
Perfect location for the function we attended Walking distance
Stayed 1 night in Apr 2024

10/10 Excellent

Annef

Liked: Cleanliness, room comfort, communication

Loved it

Room was small but just what we needed. Very clean, super comfy bed and great location. Team stop very close to go to MCG and city. Walking distance to great restaurants
Stayed 2 nights in Jul 2024