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Reviews of Holiday Inn Express & Suites West Melbourne, an IHG Hotel

2.5 out of 5
Holiday Inn Express & Suites West Melbourne, an IHG Hotel
2255 W Coastal Ln, Melbourne, FL

Reviews

9.4

Exceptional

Rating 10 - Excellent. 779 out of 1000 reviews" "
Rating 8 - Good. 153 out of 1000 reviews" "
Rating 6 - Okay. 34 out of 1000 reviews" "
Rating 4 - Poor. 17 out of 1000 reviews" "
Rating 2 - Terrible. 17 out of 1000 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

kenneth, st.cloud

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
easy fast check in nice room
Stayed 1 night in Apr 2024

10/10 Excellent

Ted

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and well cared for facility, reasonable breakfast, Nice pool and hot tub. The front desk clerk Alex did the fastest check in I ever had, staff overall seemed very helpful and courteous.
Stayed 2 nights in Apr 2024

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean & Comfortable
Stayed 1 night in Apr 2024

10/10 Excellent

Jeffrey

Business traveller
Pleasant experience
Stayed 1 night in Apr 2024

10/10 Excellent

Meagan

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and nice property
Stayed 1 night in Apr 2024

10/10 Excellent

Brittany

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and updated!
Stayed 1 night in Apr 2024

10/10 Excellent

mary

Stayed 1 night in Apr 2024

6/10 Okay

Schumacher

Stayed 3 nights in Apr 2024

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay at a brand new hotel.
Stayed 1 night in Mar 2024

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

8/10 Good

Patrice

Liked: Cleanliness, staff & service, property conditions & facilities
Not recommended if you need secure internet- only available is an open, unsecured wifi - which made me have to go off site to get work done. Otherwise accommodations were very comfortable and they served a good breakfast. For anyone needing secure wifi tho this is not your place and front desk did not seem get importance of this.
Stayed 2 nights in Mar 2024

10/10 Excellent

Carla

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We’ve stayed here three times in the last year due to our son attending FiT; it’s close to campus & conveniently located to anything we want to do. The rooms have been consistently well cared for, front desk service is great, & we always enjoy their breakfast. See you again soon!
Stayed 1 night in Mar 2024

10/10 Excellent

Dawn

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a beautiful property Safe for my daughter and friend Staff was excellent
Stayed 1 night in Mar 2024

10/10 Excellent

Catalin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2024

10/10 Excellent

Lashonda

Liked: Cleanliness, staff & service, property conditions & facilities
Thank you
Stayed 3 nights in Mar 2024

10/10 Excellent

Melissa, lasalle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly and accommodating. Bed was super comfortable, I had a great stay.
Stayed 2 nights in Mar 2024

10/10 Excellent

William

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean, comfortable, friendly professional staff. I definitely will go back.
Stayed 2 nights in Mar 2024

10/10 Excellent

Craig

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was great! Tommi went out of her way, during checking in, to make our stay perfect! Destiny was also extremely helpful the following day. Both were very knowledgeable. Both are the reason we joined and are apart of IHG. That extra mile in personality and service goes a long way. We will be back. Thank you all for your great service.
Stayed 1 night in Feb 2024

8/10 Good

Gina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One night stay on a Thursday prior to our Friday cruise. Quick check in & well lit parking area. The room met our needs. Beds were comfy as well as the pillows. Nice size shower. The toilet broke as we were checking out & the front desk immediately sent someone up to fix it. Breakfast options with a variety such as pastries, coffee, fruit & yogurt. Would recommend staying here.
Stayed 1 night in Jan 2024

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place
Stayed 1 night in Feb 2024

10/10 Excellent

Nancy, Orange

Stayed 1 night in Feb 2024

10/10 Excellent

Angel

Stayed 1 night in Feb 2024

10/10 Excellent

Ken

Liked: Cleanliness, staff & service, property conditions & facilities
Great breakfast
Stayed 1 night in Feb 2024

8/10 Good

ROBERT

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Marcia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved it! Checked in 1 hr early and the room was lovely and comfortable. I wish we could have stayed longer. Really the best! The staff was so helpful and friendly. Great hotel!
Stayed 1 night in Feb 2024

10/10 Excellent

Terezinha

Liked: Cleanliness, staff & service, property conditions & facilities
Super clean, great breakfast and very comfortable bed.
Stayed 1 night in Feb 2024

8/10 Good

Stephen

Liked: Cleanliness, staff & service
Stayed 2 nights in Jan 2024

10/10 Excellent

Marcos

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was a great time and nice stay .
Stayed 1 night in Jan 2024

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was clean as could be. Everything felt safe and inviting.
Stayed 1 night in Jan 2024

10/10 Excellent

PATRICIA, okeechobee

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Nicholas

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Jamie

Stayed 1 night in Jan 2024

10/10 Excellent

chin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We have stayed in this hotel several times . The staff have always made us feel very welcomed and i would rate everything about this place as excellent.
Stayed 1 night in Jan 2024

10/10 Excellent

Cynthia

Stayed 1 night in Jan 2024

8/10 Good

Dale

Liked: Cleanliness, staff & service, property conditions & facilities
Better condition than Holiday Inn near convention center in Viera
Stayed 2 nights in Dec 2023

10/10 Excellent

Shannon, new london

Liked: Cleanliness, staff & service, property conditions & facilities
Front desk very nice and helpful with places to eat at. Room was great
Stayed 1 night in Jan 2024

10/10 Excellent

Brian

Liked: Property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Stacy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice, clean and pet friendly
The nicest pet friendly hotel we have stayed at!
Stayed 1 night in Dec 2023

10/10 Excellent

WANGDONG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Marko

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Ariel E Felipe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 1 night in Dec 2023

10/10 Excellent

Jeanette

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is a clean hotel. The beds are very comfortable and the pillows are amazing. Soft or Firm, whatever you like. It’s near to any type of restaurant you want to go to.
Stayed 2 nights in Nov 2023
Response from Holiday Inn Express and Suites West Melbourne on 20 Nov,2023
We are so glad to hear that you enjoyed your stay with us! We hope to see you again in the near future.

10/10 Excellent

Dana

Stayed 1 night in Nov 2023
Response from Holiday Inn Express and Suites West Melbourne on 3 Dec,2023
Thank you for leaving us this review! We hope to see you again!

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel
My wife and I really enjoyed our stay. The room was very clean. The staff was Amazing. Destiny, and Tommy, and Natalie from Housekeeping were exceptional. We will use this same Hotel again in the near Future. The Breakfast was also fantastic.
Stayed 2 nights in Oct 2023
Response from Holiday Inn Express and Suites West Melbourne on 3 Dec,2023
Thank you Nicholas for taking the time to leave us this amazing review. Our staff appreciates you greatly! You and your wife were amazing to have here and we hope you're doing well! We hope to see you again in the near future!

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
short stay
plenty of room but bed too soft
Stayed 1 night in Oct 2023
Response from Holiday Inn Express and Suites West Melbourne on 3 Dec,2023
Thank you for leaving the time to leave us this review! we hope to see you again!

10/10 Excellent

Lauren

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice room for the price. Would stay again
Stayed 1 night in Oct 2023
Response from Holiday Inn Express and Suites West Melbourne on 3 Dec,2023
Thank you for leaving us this great review! We hope to see you again in the future.

10/10 Excellent

Sofia beltran

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was friendly, the breakfast was delicious.
Stayed 2 nights in Oct 2023
Response from Holiday Inn Express and Suites West Melbourne on 3 Dec,2023
Thank you for leaving us this great review! We love to hear that the staff was kind to you! We hope to see you again in the near future.