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Reviews of La Quinta Inn & Suites by Wyndham Melbourne Viera

2.5 out of 5
La Quinta Inn & Suites by Wyndham Melbourne Viera
7200 George T Edwards Dr, Melbourne, FL

Reviews

6.6
Rating 10 - Excellent. 259 out of 1007 reviews" "
Rating 8 - Good. 236 out of 1007 reviews" "
Rating 6 - Okay. 183 out of 1007 reviews" "
Rating 4 - Poor. 160 out of 1007 reviews" "
Rating 2 - Terrible. 169 out of 1007 reviews" "

6.6/10

Cleanliness

7.6/10

Staff & service

6.4/10

Amenities

6.0/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

6/10 Okay

Rolande

Travelled with family
Disliked: Staff & service, property conditions & facilities
Staff at dest were not friendly. Loby rest room out of order 3 days. Do not change linen for three day we were told. Sink in room unable to stop up. Will not let you check in till 3pm we were there at two and had to wait to check in. Will not be back.
Stayed 2 nights in Apr 2024

8/10 Good

Dorothy

Liked: Staff & service
Stayed 2 nights in Apr 2024

2/10 Terrible

Darnell

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Foul smelling hotel windows were opened on arrival , very unclean and nothing like advertised.. checked and out in less than an Hour ..
Stayed 2 nights in Apr 2024

10/10 Excellent

Dan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great price and location
Stayed 1 night in Apr 2024

6/10 Okay

Lorraine

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Close to I -95 so convenient. Bed was comfortable. But the overall cleanliness was not good at all. Rugs with big stains in the halls. Windows in lobby have not been cleaned in quite some time. The doors to the stairwells were filthy. Staff were pleasant.
Stayed 1 night in Apr 2024

6/10 Okay

Nick

Travelled with group
Liked: Cleanliness
Really, just that they hadn't cleaned the previous guest's leftover container out of the mini fridge.
Stayed 1 night in Apr 2024
Response from June P., General Manager on 23 Apr,2024
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Melbourne Viera. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us. Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I feel very comfortable at this location. I've stayed at other hotels, the rooms are very comfortable. Friendly staff and the breakfast is a bonus. I will continue coming back and recommending La Quinta.
Stayed 1 night in Apr 2024
Response from June P., General Manager on 23 Apr,2024
Thank You for your feedback. We are happy to see that you were pleased with your recent stay and able to appreciate all that the immediate area has to offer.We like to welcome everyone with warm smiles and polite conversation to ensure that everyone is comfortable and relaxed. After all your not just a guest, you are part of the La Quinta family.We hope to see you in future travels.

2/10 Terrible

Maria

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The building need the renovation as soon as possible, smell the same like septic tank, sewer, the bathroom door broke the bathroom water tanks is old and different dimensions,
Stayed 1 night in Apr 2024
Response from June P., General Manager on 22 Apr,2024
Thank You for your feedback. We would like to apologize for any inconvenience/discomfort you may have experienced during your recent stay, I know how frustrating that can be.This is not how we run our hotel. I will be looking further into this, speaking with my staff, and turning this room over to Maintenance to make any needed improvements. Thank You for letting me know.I always encourage our guests to bring any issues/concerns they may have to the attention of the front desk immediately so that we can address at once.We like to welcome everyone with warm smiles and polite conversation so that everyone is comfortable and relaxed.We hope to see you in future travels.

2/10 Terrible

Yamir, Cutler Bay

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
Arrive late and the room was open.
Stayed 1 night in Apr 2024
Response from June P., General Manager on 22 Apr,2024
Thank You for your feedback. We would like to apologize for any inconvenience/discomfort you may have experienced during your recent stay, I know how frustrating that can be.This is not how we run our hotel. I will be looking further into this, and speaking with my staff. Thank You for letting me know.I always encourage our guests to bring any issues/concerns they may have to the attention of the front desk immediately so that we can address at once.We like to welcome everyone with warm smiles and polite conversation so that everyone is comfortable and relaxed.We hope to see you in future travels.

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from June P., General Manager on 22 Apr,2024
Thank You for your feedback. We are happy to see that you were pleased with your recent stay and able to appreciate all that the immediate area has to offer.We like to welcome everyone with warm smiles and polite conversation to ensure that everyone is comfortable and relaxed. After all your not just a guest, you are part of the La Quinta family.We hope to see you in future travels.

10/10 Excellent

Joan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved everything
Stayed 1 night in Feb 2024
Response from June P., General Manager on 16 Apr,2024
Thank You for your feedback. We are happy to see that you were pleased with your recent stay and able to appreciate all that the immediate area has to offer.We like to welcome everyone with warm smiles and polite conversation to ensure that everyone is comfortable and relaxed. After all your not just a guest, you are part of the La Quinta family.We hope to see you in future travels.

10/10 Excellent

Gabriel

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 3 nights in Apr 2024
Response from June P., General Manager on 16 Apr,2024
Thank You for your feedback. We are happy to see that you were pleased with your recent stay and able to appreciate all that the immediate area has to offer.We like to welcome everyone with warm smiles and polite conversation to ensure that everyone is comfortable and relaxed. After all your not just a guest, you are part of the La Quinta family.We hope to see you in future travels.

2/10 Terrible

Kyler

Travelled with family and small children
Disliked: Cleanliness, property conditions & facilities
There was mold around the top of the shower as if the showers are not cleaned every time some one checks in and out. The sink was clogged and would not drain even over night. There was a moldy mildew smell that was coming from the AC if the vents are not cleaned and blown out regularly. The smell in the stairs is horrible from the carpet that needs to be changed out.
Stayed 1 night in Apr 2024
Response from June P., General Manager on 15 Apr,2024
Thank You for your feedback. We would like to apologize for any inconvenience/discomfort you may have experienced during your recent stay, I know how frustrating that can be.This is not how we run our hotel. I will be looking further into this, speaking with my staff, and turning this room over to Maintenance to make any needed improvements. Thank You for letting me know.I always encourage our guests to bring any issues/concerns they may have to the attention of the front desk immediately so that we can address at once.We like to welcome everyone with warm smiles and polite conversation so that everyone is comfortable and relaxed.We hope to see you in future travels.

2/10 Terrible

Tu

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Apr 2024
Response from June P., General Manager on 16 Apr,2024
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Melbourne Viera. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us. Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

4/10 Poor

Nitin

Travelled with family, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy parking , dining and shopping near by
Stayed 1 night in Apr 2024
Response from June P., General Manager on 11 Apr,2024
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Melbourne Viera. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us. Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

2/10 Terrible

Aerial

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from June P., General Manager on 11 Apr,2024
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Melbourne Viera. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us. Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

4/10 Poor

Thomas

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very dated hotel. I noticed fire doors not closing, staff not too caring or friendly. Breakfast was very minimal and ran out of food daily. Price was affordable but the towel policy was rediculous. I really expected more.
Stayed 5 nights in Mar 2024
Response from June P., General Manager on 8 Apr,2024
Thank You for your feedback. We would like to apologize for any inconvenience/discomfort you may have experienced during your recent stay, I know how frustrating that can be.This is not how we run our hotel. I will be looking further into this, speaking with my staff, and turning this room over to Maintenance to make any needed improvements. Thank You for letting me know.I always encourage our guests to bring any issues/concerns they may have to the attention of the front desk immediately so that we can address at once.We like to welcome everyone with warm smiles and polite conversation so that everyone is comfortable and relaxed.We hope to see you in future travels.

10/10 Excellent

Laquiesha

Stayed 4 nights in Jan 2024
Response from June P., General Manager on 8 Apr,2024
Thank You for your feedback. We are happy to see that you were pleased with your recent stay and able to appreciate all that the immediate area has to offer.We like to welcome everyone with warm smiles and polite conversation to ensure that everyone is comfortable and relaxed. After all your not just a guest, you are part of the La Quinta family.We hope to see you in future travels.

2/10 Terrible

carrie

Travelled with family
Disliked: Cleanliness, amenities
Dirty and gross. Room was dirty and was NOT clean.
Stayed 1 night in Apr 2024
Response from June P., General Manager on 8 Apr,2024
Thank You for your feedback. We would like to apologize for any inconvenience/discomfort you may have experienced during your recent stay, I know how frustrating that can be.This is not how we run our hotel. I will be looking further into this, speaking with my staff, and turning this room over to Maintenance to make any needed improvements. Thank You for letting me know.I always encourage our guests to bring any issues/concerns they may have to the attention of the front desk immediately so that we can address at once.We like to welcome everyone with warm smiles and polite conversation so that everyone is comfortable and relaxed.We hope to see you in future travels.

2/10 Terrible

Joel

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2024
Response from June P., General Manager on 8 Apr,2024
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Melbourne Viera. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us. Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

2/10 Terrible

Rochelle Lynn

Travelled with family
Stayed 4 nights in Mar 2024
Response from June P., General Manager on 5 Apr,2024
Thank You for your feedback. We would like to apologize for any inconvenience/discomfort you may have experienced during your recent stay, I know how frustrating that can be.This is not how we run our hotel. I will be looking further into this, speaking with my staff, and turning this room over to Maintenance to make any needed improvements. Thank You for letting me know.I always encourage our guests to bring any issues/concerns they may have to the attention of the front desk immediately so that we can address at once.We like to welcome everyone with warm smiles and polite conversation so that everyone is comfortable and relaxed.We hope to see you in future travels.

8/10 Good

lawrence

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was helpful, courteous , and efficient. The breakfast was very good, the food was hot and fresh, the girl that was taking care of the buffet made sure there was always plenty of food and coffee. She was constantly checking the dishes and coffee.
Stayed 1 night in Mar 2024
Response from June P., General Manager on 4 Apr,2024
Thank You for your feedback. We are happy to see that you were pleased with your recent stay and able to appreciate all that the immediate area has to offer.I will share your kind words with my staff, Thank You.We like to welcome everyone with warm smiles and polite conversation to ensure that everyone is comfortable and relaxed. After all your not just a guest, you are part of the La Quinta family.We hope to see you in future travels.

2/10 Terrible

Jean R

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This building was disgusting and I checked out early. Filthy.
Stayed 3 nights in Mar 2024
Response from June P., General Manager on 4 Apr,2024
Thank You for your feedback. We would like to apologize for any inconvenience/discomfort you may have experienced during your recent stay, I know how frustrating that can be.This is not how we run our hotel. I will be looking further into this, speaking with my staff, and turning this room over to Maintenance to make any needed improvements. Thank You for letting me know.I always encourage our guests to bring any issues/concerns they may have to the attention of the front desk immediately so that we can address at once.We like to welcome everyone with warm smiles and polite conversation so that everyone is comfortable and relaxed.We hope to see you in future travels.

8/10 Good

Kenneth

Travelled with partner
Disliked: Amenities
Good enough for a one-night stay
Stayed 1 night in Mar 2024
Response from June P., General Manager on 4 Apr,2024
Thank You for your feedback. We are happy to see that you were pleased with your recent stay and able to appreciate all that the immediate area has to offer.We like to welcome everyone with warm smiles and polite conversation to ensure that everyone is comfortable and relaxed. After all your not just a guest, you are part of the La Quinta family.We hope to see you in future travels.

10/10 Excellent

Subhamoy

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our flight was delayed and we reached at hotel by 2:45am but still check in process was smooth. It is a nice property and definitely recommend within budget.
Stayed 1 night in Mar 2024
Response from June P., General Manager on 4 Apr,2024
Thank You for your feedback. We are happy to see that you were pleased with your recent stay and able to appreciate all that the immediate area has to offer.We like to welcome everyone with warm smiles and polite conversation to ensure that everyone is comfortable and relaxed. After all your not just a guest, you are part of the La Quinta family.We hope to see you in future travels.

8/10 Good

Jose Oscar

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Apr 2024
Response from June P., General Manager on 4 Apr,2024
Thank You for your feedback. We are happy to see that you were pleased with your recent stay and able to appreciate all that the immediate area has to offer.We like to welcome everyone with warm smiles and polite conversation to ensure that everyone is comfortable and relaxed. After all your not just a guest, you are part of the La Quinta family.We hope to see you in future travels.

2/10 Terrible

ALAA

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Firstly, the room is very bad, the shower is broken, and the bed is very small, not enough for two people. When I went to the reception to change the room, I found a woman with a somewhat dark-skinned complexion. She informed me that this is my reservation and you cannot do anything. I asked her if there was a difference in the amount that I would pay. She said, “No, make a new reservation and I do not have an invitation to book Expedia. You can send them back.” Take your money from them. Also, the lady in charge of the restaurant was treating all people in a very bad way
Stayed 4 nights in Mar 2024
Response from June P., General Manager on 4 Apr,2024
Thank You for your feedback. We would like to apologize for any inconvenience/discomfort you may have experienced during your recent stay, I know how frustrating that can be.This is not how we run our hotel. I will be looking further into this, speaking with my staff, and turning this room over to Maintenance to make any needed improvements. Thank You for letting me know.I always encourage our guests to bring any issues/concerns they may have to the attention of the front desk immediately so that we can address at once.We like to welcome everyone with warm smiles and polite conversation so that everyone is comfortable and relaxed.We hope to see you in future travels.

6/10 Okay

Stella

Disliked: Property conditions & facilities
Stayed 1 night in Mar 2024
Response from June P., General Manager on 4 Apr,2024
Thank You for your feedback. We are happy to see that you were pleased with your recent stay and able to appreciate all that the immediate area has to offer.We like to welcome everyone with warm smiles and polite conversation to ensure that everyone is comfortable and relaxed. After all your not just a guest, you are part of the La Quinta family.We hope to see you in future travels.

10/10 Excellent

Tiffany B

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and great customer service!! Thanks so mucj!!
Stayed 1 night in Mar 2024
Response from June P., General Manager on 4 Apr,2024
Thank You for your feedback. We are happy to see that you were pleased with your recent stay and able to appreciate all that the immediate area has to offer.We like to welcome everyone with warm smiles and polite conversation to ensure that everyone is comfortable and relaxed. After all your not just a guest, you are part of the La Quinta family.We hope to see you in future travels.

2/10 Terrible

DOMINGO

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
I checked in and they gave me a room in the 4th floor the hallway smell like cigarettes smoke when I got to my room the smell of cigarette was going into the room I left an hour later and went to another hotel I always rent hotels with you guys ( Expedia ) but I guess no more I lost my money and time
Stayed 1 night in Mar 2024
Response from June P., General Manager on 4 Apr,2024
Thank You for your feedback. We would like to apologize for any inconvenience/discomfort you may have experienced during your recent stay, I know how frustrating that can be.This is not how we run our hotel. I will be looking further into this, speaking with my staff, and turning this room over to Maintenance to make any needed improvements. Thank You for letting me know.I always encourage our guests to bring any issues/concerns they may have to the attention of the front desk immediately so that we can address at once.We like to welcome everyone with warm smiles and polite conversation so that everyone is comfortable and relaxed.We hope to see you in future travels.

2/10 Terrible

Deanna

Travelled with pets
Disliked: Staff & service, amenities
The customer service was so disappointing. The checkout process was interrupted by customers yelling and the workers were yelling over me to them and was so distracting when I wasn’t being taken care of and interrupted. As well as for breakfast it took 45 min in line to get a waffle and they tried kicking people out right at 9am even when we hadn’t even gotten our food. And when we continued to stay in line they were being so passive aggressive and so rude and impatient.
Response from June P., General Manager on 4 Apr,2024
Thank You for your feedback. We would like to apologize for any inconvenience/discomfort you may have experienced during your recent stay, I know how frustrating that can be.This is not how we run our hotel. I will be looking further into this, speaking with my staff, and turning this room over to Maintenance to make any needed improvements. Thank You for letting me know.I always encourage our guests to bring any issues/concerns they may have to the attention of the front desk immediately so that we can address at once.We like to welcome everyone with warm smiles and polite conversation so that everyone is comfortable and relaxed.We hope to see you in future travels.

2/10 Terrible

Annika

Travelled with partner
Disliked: Property conditions & facilities
Curtains with mold and the rooms / corridors was very dirty!
Stayed 3 nights in Mar 2024
Response from June P., General Manager on 4 Apr,2024
Thank You for your feedback. We would like to apologize for any inconvenience/discomfort you may have experienced during your recent stay, I know how frustrating that can be.This is not how we run our hotel. I will be looking further into this, speaking with my staff, and turning this room over to Maintenance to make any needed improvements. Thank You for letting me know.I always encourage our guests to bring any issues/concerns they may have to the attention of the front desk immediately so that we can address at once.We like to welcome everyone with warm smiles and polite conversation so that everyone is comfortable and relaxed.We hope to see you in future travels.

8/10 Good

Giuseppe

Liked: Staff & service
Ok for the price
Stayed 1 night in Mar 2024
Response from June P., General Manager on 4 Apr,2024
Thank You for your feedback. We are happy to see that you were pleased with your recent stay and able to appreciate all that the immediate area has to offer.We like to welcome everyone with warm smiles and polite conversation to ensure that everyone is comfortable and relaxed. After all your not just a guest, you are part of the La Quinta family.We hope to see you in future travels.

2/10 Terrible

Salah

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Unfriendly Staff, and hotel is very rundown. Beds were lopsided and uncomfortable. Sheets and pillow cases were old and dingy.
Stayed 1 night in Mar 2024
Response from June P., General Manager on 4 Apr,2024
Thank You for your feedback. We would like to apologize for any inconvenience/discomfort you may have experienced during your recent stay, I know how frustrating that can be.This is not how we run our hotel. I will be looking further into this, speaking with my staff, and turning this room over to Maintenance to make any needed improvements. Thank You for letting me know.I always encourage our guests to bring any issues/concerns they may have to the attention of the front desk immediately so that we can address at once.We like to welcome everyone with warm smiles and polite conversation so that everyone is comfortable and relaxed.We hope to see you in future travels.

2/10 Terrible

Daniel

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Old and dirty.
Stayed 2 nights in Mar 2024
Response from June P., General Manager on 4 Apr,2024
Thank You for your feedback. We would like to apologize for any inconvenience/discomfort you may have experienced during your recent stay, I know how frustrating that can be.This is not how we run our hotel. I will be looking further into this, speaking with my staff, and turning this room over to Maintenance to make any needed improvements. Thank You for letting me know.I always encourage our guests to bring any issues/concerns they may have to the attention of the front desk immediately so that we can address at once.We like to welcome everyone with warm smiles and polite conversation so that everyone is comfortable and relaxed.We hope to see you in future travels.

10/10 Excellent

Liliana

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Second time here, nice location, quite place, nice staff
Stayed 1 night in Mar 2024
Response from June P., General Manager on 4 Apr,2024
Thank You for your feedback. We are happy to see that you were pleased with your recent stay and able to appreciate all that the immediate area has to offer.We like to welcome everyone with warm smiles and polite conversation to ensure that everyone is comfortable and relaxed. After all your not just a guest, you are part of the La Quinta family.We hope to see you in future travels.

6/10 Okay

BRUCE

Travelled with partner
Disliked: Property conditions & facilities
Property is tired and rundown needs renovations, great location
Stayed 3 nights in Mar 2024
Response from June P., General Manager on 4 Apr,2024
Thank You for your feedback. We are happy to see that you were pleased with your recent stay and able to appreciate all that the immediate area has to offer.We like to welcome everyone with warm smiles and polite conversation to ensure that everyone is comfortable and relaxed. After all your not just a guest, you are part of the La Quinta family.We hope to see you in future travels.

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from June P., General Manager on 4 Apr,2024
Thank You for your feedback. We are happy to see that you were pleased with your recent stay and able to appreciate all that the immediate area has to offer.We like to welcome everyone with warm smiles and polite conversation to ensure that everyone is comfortable and relaxed. After all your not just a guest, you are part of the La Quinta family.We hope to see you in future travels.

6/10 Okay

Debra

Travelled with group
The rooms were clean, they just needed new sheets on the bed.
Stayed 1 night in Mar 2024
Response from June P., General Manager on 4 Apr,2024
Thank You for your feedback. We are happy to see that you were pleased with your recent stay and able to appreciate all that the immediate area has to offer.We like to welcome everyone with warm smiles and polite conversation to ensure that everyone is comfortable and relaxed. After all your not just a guest, you are part of the La Quinta family.We hope to see you in future travels.

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities
Ok
Stayed 2 nights in Mar 2024
Response from June P., General Manager on 4 Apr,2024
Thank You for your feedback. We are happy to see that you were pleased with your recent stay and able to appreciate all that the immediate area has to offer.We like to welcome everyone with warm smiles and polite conversation to ensure that everyone is comfortable and relaxed. After all your not just a guest, you are part of the La Quinta family.We hope to see you in future travels.

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, property conditions & facilities
Nice Services thank you 👍👍
Stayed 4 nights in Mar 2024
Response from June P., General Manager on 4 Apr,2024
Thank You for your feedback. We are happy to see that you were pleased with your recent stay and able to appreciate all that the immediate area has to offer.We like to welcome everyone with warm smiles and polite conversation to ensure that everyone is comfortable and relaxed. After all your not just a guest, you are part of the La Quinta family.We hope to see you in future travels.

4/10 Poor

Mark

Disliked: Cleanliness, property conditions & facilities
Needs facelift
Stayed 1 night in Mar 2024
Response from June P., General Manager on 4 Apr,2024
Thank You for your feedback. We would like to apologize for any inconvenience/discomfort you may have experienced during your recent stay, I know how frustrating that can be.This is not how we run our hotel. I will be looking further into this, speaking with my staff, and turning this room over to Maintenance to make any needed improvements. Thank You for letting me know.I always encourage our guests to bring any issues/concerns they may have to the attention of the front desk immediately so that we can address at once.We like to welcome everyone with warm smiles and polite conversation so that everyone is comfortable and relaxed.We hope to see you in future travels.

2/10 Terrible

Patricia

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Dirty
Stayed 1 night in Mar 2024
Response from June P., General Manager on 4 Apr,2024
Thank You for your feedback. We would like to apologize for any inconvenience/discomfort you may have experienced during your recent stay, I know how frustrating that can be.This is not how we run our hotel. I will be looking further into this, speaking with my staff, and turning this room over to Maintenance to make any needed improvements. Thank You for letting me know.I always encourage our guests to bring any issues/concerns they may have to the attention of the front desk immediately so that we can address at once.We like to welcome everyone with warm smiles and polite conversation so that everyone is comfortable and relaxed.We hope to see you in future travels.

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
very relaxing and quiet the king bed was very comfortable
Stayed 1 night in Mar 2024
Response from June P., General Manager on 4 Apr,2024
Thank You for your feedback. We are happy to see that you were pleased with your recent stay and able to appreciate all that the immediate area has to offer.We like to welcome everyone with warm smiles and polite conversation to ensure that everyone is comfortable and relaxed. After all your not just a guest, you are part of the La Quinta family.We hope to see you in future travels.

6/10 Okay

Tatiana

Disliked: Property conditions & facilities
Stayed 1 night in Feb 2024
Response from June P., General Manager on 4 Apr,2024
Thank You for your feedback. We are happy to see that you were pleased with your recent stay and able to appreciate all that the immediate area has to offer.We like to welcome everyone with warm smiles and polite conversation to ensure that everyone is comfortable and relaxed. After all your not just a guest, you are part of the La Quinta family.We hope to see you in future travels.

2/10 Terrible

Faridah

Disliked: Cleanliness, property conditions & facilities
The smell was really bad and I was not able to sleep whole night . This place needs total renovation.
Stayed 1 night in Feb 2024
Response from June P., General Manager on 4 Apr,2024
Thank You for your feedback. We would like to apologize for any inconvenience/discomfort you may have experienced during your recent stay, I know how frustrating that can be.This is not how we run our hotel. I will be looking further into this, speaking with my staff, and turning this room over to Maintenance to make any needed improvements. Thank You for letting me know.I always encourage our guests to bring any issues/concerns they may have to the attention of the front desk immediately so that we can address at once.We like to welcome everyone with warm smiles and polite conversation so that everyone is comfortable and relaxed.We hope to see you in future travels.

4/10 Poor

Juan

Travelled with family
Disliked: Property conditions & facilities
Property is very old, the hallway carpets were dirty, the TV turns on, but it didn’t work no channels, breakfast were only two hours. The only thing decent were the beds.
Stayed 1 night in Mar 2024
Response from June P., General Manager on 4 Apr,2024
Thank You for your feedback. We would like to apologize for any inconvenience/discomfort you may have experienced during your recent stay, I know how frustrating that can be.This is not how we run our hotel. I will be looking further into this, speaking with my staff, and turning this room over to Maintenance to make any needed improvements. Thank You for letting me know.I always encourage our guests to bring any issues/concerns they may have to the attention of the front desk immediately so that we can address at once.We like to welcome everyone with warm smiles and polite conversation so that everyone is comfortable and relaxed.We hope to see you in future travels.

2/10 Terrible

Jose

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
The customer service when we arrived was poor; the desk person was rude and disrespectful to my guest. l will not visit this location again
Stayed 1 night in Mar 2024
Response from June P., General Manager on 4 Apr,2024
Thank You for your feedback. We would like to apologize for any inconvenience/discomfort you may have experienced during your recent stay, I know how frustrating that can be.This is not how we run our hotel. I will be looking further into this, and speaking with my staff. Thank You for letting me know.I always encourage our guests to bring any issues/concerns they may have to the attention of the front desk immediately so that we can address at once.We like to welcome everyone with warm smiles and polite conversation so that everyone is comfortable and relaxed.We hope to see you in future travels.

4/10 Poor

Rudolph

Stayed 1 night in Mar 2024
Response from June P., General Manager on 4 Apr,2024
Thank You for your feedback. We would like to apologize for any inconvenience/discomfort you may have experienced during your recent stay, I know how frustrating that can be.This is not how we run our hotel. I will be looking further into this, speaking with my staff, and turning this room over to Maintenance to make any needed improvements. Thank You for letting me know.I always encourage our guests to bring any issues/concerns they may have to the attention of the front desk immediately so that we can address at once.We like to welcome everyone with warm smiles and polite conversation so that everyone is comfortable and relaxed.We hope to see you in future travels.

10/10 Excellent

Carlos, Sanford

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Easy checking in, room very clean..
Stayed 2 nights in Mar 2024
Response from June P., General Manager on 4 Apr,2024
Thank You for your feedback. We are happy to see that you were pleased with your recent stay and able to appreciate all that the immediate area has to offer.We like to welcome everyone with warm smiles and polite conversation to ensure that everyone is comfortable and relaxed. After all your not just a guest, you are part of the La Quinta family.We hope to see you in future travels.