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Overview of Pan Pacific Melbourne

Photo gallery

Guest reviews

4.6/5 Wonderful
1,578 reviews
Guests rated this property 4.7/5 for cleanliness.

Amenities

  • Free WiFi
  • Air conditioning
  • Restaurant
  • Gym

Map

Highlights

Popular LocationMelbourne Convention and Exhibition Centre1 min walk
Popular LocationCrown Casino and Entertainment Complex9 min walk
Popular LocationSEA LIFE Melbourne13 min walk
AirportMelbourne, VIC (MEL-Tullamarine)23 min drive

Choose dates to view prices

  • Deluxe King Room

    4.8/5 guest room rating

    Room amenities

    • 38 sq m
    • Sleeps 2
    More details
  • Deluxe Twin Room

    4.9/5 guest room rating

    Room amenities

    • 38 sq m
    • Sleeps 2
    More details
  • Family Queen Room

    4.7/5 guest room rating

    Room amenities

    • 38 sq m
    • Sleeps 3
    More details
  • Premier King Room with City View

    4.8/5 guest room rating

    Room amenities

    • 38 sq m
    • River view
    • Sleeps 2
    More details
  • Pacific Club Room (Club Access)

    4.9/5 guest room rating

    Room amenities

    • 38 sq m
    • River view
    • Sleeps 2
    More details
  • Panoramic Suite (Club Access)

    Room amenities

    • 68 sq m
    • River view
    • Sleeps 2
    More details
  • Yarra Suite (Club Access)

    Room amenities

    • 85 sq m
    • River view
    • Sleeps 2
    More details
  • Two Bedroom City Skyline Suite

    Room amenities

    • 82 sq m
    • River view
    • Sleeps 4
    More details
  • Two Bedroom Bay View Suite

    5/5 guest room rating

    Room amenities

    • 82 sq m
    • Bay view
    • Sleeps 4
    More details

About this area

South Wharf

Located in South Wharf, Pan Pacific Melbourne is connected to the convention centre. DFO South Wharf and Bourke Street Mall are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit SEA LIFE Melbourne and Melbourne Star Observation Wheel. Travelling with kids? Make time for St Kilda Pier, or head to an event or a match at Marvel Stadium. Spend some time exploring the area's activities, including golfing.

Visit our South Wharf travel guide
Map
Popular Location

What's nearby

  • Melbourne Convention and Exhibition Centre - 1 min walk
  • Crown Casino and Entertainment Complex - 9 min walk
  • SEA LIFE Melbourne - 13 min walk
  • Marvel Stadium - 15 min walk
  • Eureka Tower - 19 min walk

Getting around

  • Flagstaff Station - 4 min drive
  • Spencer Street Station - 17 min walk
  • Melbourne, VIC (MEL-Tullamarine) - 24 min drive

Restaurants

  • Where to eat
  • Dock 37 Bar and Kitchen – Restaurant with a bar. Serves breakfast and dinner daily.
  • Cafe Orr – Café with a bar. Serves breakfast, brunch and lunch daily, happy hour available. Kids' menu available.

About this property

Pan Pacific Melbourne

Luxury hotel connected to the convention centre in South Wharf with restaurant
A restaurant, a 24-hour fitness centre and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a coffee shop/café, a snack bar/deli and a 24-hour business centre are on-site. All 396 rooms boast deep soaking bathtubs, and offer free wired Internet and separate sitting areas. 24-hour room service and minibars are standard, as are LCD TVs with digital channels.
Pan Pacific Melbourne offers 396 forms of accommodation with minibars and a safe. This accommodation offers separate sitting areas. Beds feature premium bedding. A pillow menu is available. 55-inch LCD televisions come with premium digital channels and pay-per-view films. Bathrooms include a separate bath and shower with a deep soaking bath, bathrobes, slippers and complimentary toiletries.
Guests can surf the web using complimentary wired Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include coffee/tea makers and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include in-room massages.

Property amenities

Internet

Available in all rooms: Free wired Internet
Available in some public areas: Free WiFi

Parking and public transport

Self parking: AUD 24 per day
Valet parking: AUD 59 per night
Limo/town car service

Food and drink

Buffet breakfast available for a fee daily 6 AM–10 AM: AUD 39 for adults and AUD 19.50 for children
1 restaurant and 1 coffee shop/cafe
1 bar
24-hour room service

Things to do

24-hour fitness centre

Family friendly

Dry-cleaning service
Corner/local shop
Laundry facilities
Mini-fridge
Snack bar/deli

Conveniences

ATM/banking services
Banquet hall
Lift
Free newspapers in reception
Front-desk safe
Corner/local shop

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Porter
Tour/ticket assistance
Turndown service
Wedding services

Languages spoken

English
Filipino
French
Indonesian
Portuguese
Russian
Spanish
Vietnamese

Business services

24-hour business centre
8 meeting rooms
Computer station
Conference space (4844 square feet)

Outdoors

Terrace

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom
In-room accessibility
Roll-in shower
Wheelchair-accessible business centre
Wheelchair-accessible concierge desk
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair accessible (may have limitations)

More

Smoke-free property

Room amenities

Bedroom

Climate control (air conditioning)
Blackout drapes/curtains
Linens
Pillow menu
Premium bedding

Bathroom

Bathrobes
Deep-soaking bathtub
Free toiletries
Hairdryer
Separate bathtub and shower

Entertainment

55-inch LCD TV
TV/satellite channels
Films for purchase
Premium channels

Food and drink

Coffee/tea maker
Electric kettle
Mini fridge
Minibar

More

Connecting rooms available
Desk
Free newspapers
In-room massage
Iron/ironing board
Phone
Safe
Separate sitting area
Slippers
Turndown service

Policies

Check-in

Check-in between 3:00 PM and 3:00 AM
Express check-in
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Rollaway/extra beds are available for AUD 65.0 per night.
Cots (infant beds) are not available

Payment types at the property

American ExpressDiners ClubJCB InternationalMastercardVisa

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: AUD 39 for adults and AUD 19.50 for children (approximately)
  • Self-parking fee: AUD 24 per day
  • Valet parking fee: AUD 59 per night (in/out privileges)
  • Rollaway bed fee: AUD 65.0 per night
  • Credit card charges are subject to a surcharge of 1.25 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Safety features at this property include carbon monoxide detector and a smoke detector.
  • This property advises that enhanced cleaning and safety measures are currently in place.
  • Disinfectant is used to clean the property, and guests are provided with hand sanitiser.
  • For traveller safety, social distancing measures are in place.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Frequently asked questions

Can I cancel my reservation for free at Pan Pacific Melbourne and receive a full refund?
Yes, Pan Pacific Melbourne offers free cancellation on select room rates, because flexibility matters! Please refer to Pan Pacific Melbourne cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Pan Pacific Melbourne?
As of 4 Jun,2020, prices found for a 1-night stay for 2 adults at Pan Pacific Melbourne on 5 Jul,2020 start from SG$196, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is this hotel pet-friendly?
No, only service animals are welcome at the property.
How much is parking at Pan Pacific Melbourne?
Self-parking is available for AUD 24 per day. Valet parking is available for AUD 59 per night.
What time is check-in at Pan Pacific Melbourne?
Check-in is from 3:00 PM to 3:00 AM.
What time is check-out at Pan Pacific Melbourne?
Checkout is at 11 AM.
Where is this property located?
This family-friendly South Wharf hotel is located on the riverwalk, steps away from Southbank Promenade, Melbourne Convention and Exhibition Centre and DFO South Wharf. SEA LIFE Melbourne and Marvel Stadium are also within 1 mile (2 km). Spencer Street Station is 17 minutes by foot and Flinders Street Station is 23 minutes.

Guest reviews

4.6
Wonderful
5 - Excellent
1,114
4 - Good
377
3 - Okay
59
2 - Mediocre
20
1 - Poor
8
4.7
Cleanliness
4.6
Service and Staff
4.5
Amenities
4.6
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 2 nights in Mar 2020

4/5 Good

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 2 nights in Mar 2020

4/5 Good

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The place was amazing, the only let down i felt. Was there was no complimentary water.

Stayed 1 night in Feb 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay! Would recommend.

Great stay! Our room was fabulous and everything was very clean. Would definitely stay again, and the location was perfect!

Stayed 1 night in Nov 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful, will stay again.

Perfect stay. Splurged for the club access and would never stay without it. Room was clean and nice with a great view. Club lounge access for drinks and canapés was great.

Stayed 1 night in Feb 2020