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Overview of Quest Southbank

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Guest reviews

4.3 / 5Excellent
849 reviews
Guests rated this property 4.2/5 for cleanliness.

Amenities

  • Free WiFi
  • Kitchen
  • Air conditioning
  • Washer

Map

What's nearby

Popular LocationMelbourne Theatre Company3 min walk
Popular LocationEureka Skydeck 885 min walk
Popular LocationEureka Tower5 min walk
AirportMelbourne, VIC (MEL-Tullamarine)27 min drive

Choose dates to view prices

  • One Bedroom Apartment

    4.9/5 guest room rating

    Room amenities

    • 50 sq m
    • 1 bedroom
    • 1 bathroom
    • Sleeps 3
    Show details
  • Executive One Bedroom Apartment

    4.4/5 guest room rating

    Room amenities

    • 54 sq m
    • 1 bedroom
    • 1 bathroom
    • Sleeps 3
    Show details
  • Two Bedroom Apartment

    4.8/5 guest room rating

    Room amenities

    • 78 sq m
    • 2 bedrooms
    • 2 bathrooms
    • Sleeps 5
    Show details
  • Executive Two Bedroom Apartment

    4.6/5 guest room rating

    Room amenities

    • 86 sq m
    • 2 bedrooms
    • 2 bathrooms
    • Sleeps 5
    Show details
  • Deluxe Three Bedroom Apartment

    5/5 guest room rating

    Room amenities

    • 110 sq m
    • 3 bedrooms
    • 2 bathrooms
    • Sleeps 7
    Show details
  • Deluxe Two Bedroom Apartment

    4.2/5 guest room rating

    Room amenities

    • 98 sq m
    • 2 bedrooms
    • 2 bathrooms
    • Sleeps 5
    Show details

About this area

Southbank

In the city centre and near a metro station, Quest Southbank is in an area with great airport proximity. National Gallery of Victoria and Melbourne Arts Centre are cultural highlights, and some of the area's notable landmarks include Eureka Skydeck 88 and Federation Square. Looking to enjoy an event or a match while in town? See what's going on at Rod Laver Arena.

Map
Popular Location

What's nearby

  • Melbourne Theatre Company - 3 min walk
  • Eureka Skydeck 88 - 5 min walk
  • Eureka Tower - 5 min walk
  • National Gallery of Victoria - 6 min walk
  • Melbourne Arts Centre - 7 min walk

Getting around

  • Richmond Station - 3 min drive
  • Flinders Street Station - 9 min walk
  • Melbourne, VIC (MEL-Tullamarine) - 27 min drive

About this property

Quest Southbank

4.5-star Southbank aparthotel in Melbourne Central Business District, walk to Melbourne Arts Centre
Along with a restaurant, this smoke-free aparthotel has a fitness centre and a coffee shop/café. WiFi in public areas is free. Other amenities include a 24-hour business centre, self parking and concierge services. Each apartment provides a kitchen with a fridge, a hob, a microwave and a dishwasher. Guests will appreciate conveniences, such as a washer/dryer and a living room, while an LED TV with digital channels and a DVD player provide a bit of entertainment.
Quest Southbank offers 91 forms of accommodation with washers/dryers and DVD players. This accommodation offers separate living rooms. 40-inch LED televisions come with digital channels. Accommodation at this 4.5-star aparthotel has kitchens with fridges, hobs, microwaves and separate dining areas. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.
This Southbank aparthotel provides complimentary wireless Internet access. Business-friendly amenities include desks and safes, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include espresso makers and an iron/ironing board. Housekeeping is provided on a daily basis.
Recreational amenities at the aparthotel include a fitness centre.

Property amenities

Internet

Free WiFi

Parking and transport

Self-parking: AUD 35 per night
24-hour pick-up airport shuttle (surcharge)
Limo/town car service
Car recommended

Family friendly

Cots (infant beds): AUD 7.0 per night
Children stay free

Kitchen

Fridge
Hob
Microwave
Dishwasher
Espresso maker
Cookware/dishes/utensils

Dining

Continental breakfast available for a fee daily 7:30 AM–1:00 PM: AUD 12-20 for adults and AUD 12-20 for children
1 restaurant and 1 coffee shop/cafe
Room service available

Bedrooms

Alarm clock
Bed sheets provided
Rollaway/extra beds: AUD 50.0 per day

Bathrooms

Combined bath/shower
Free toiletries
Hairdryer
Towels provided

Living spaces

Living room
Dining room
Sitting area

Entertainment

40-inch LED TV with cable/satellite service
DVD player

Laundry

Washer/dryer
Dry cleaning/laundry service
Laundry service

Work spaces

24-hour business centre
Computer station
Desk

Climate control

Air conditioning

Pets

Service animals only (pets not allowed)

Suitability/Accessibility

Lift
Wheelchair accessible (with limits)
Wheelchair-accessible registration desk
Wheelchair-accessible path to lift
Smoke-free property

Services and conveniences

Concierge services
Tour/ticket assistance
Daily housekeeping
Safe
Iron/ironing board
Phone
Luggage storage
Blackout curtains
Safe at front desk
Free newspapers (reception)

Location highlights

Near a metro station
In the city centre
In the entertainment district

Things to do

Fitness centre

Safety features

Security system
Smoke detector
Window guards

General

91 rooms
22 floors
1 building

Where to eat

Saporito Cafe Bar & Grill – Café with a bar. Serves breakfast, brunch, lunch and light fare daily. Kids' menu available.

Policies

Check-in

Check-in between 2:00 PM and midnight
Early check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Late check-out subject to availability
Express check-out

Special check-in instructions

To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
24-hour airport shuttle service is available
Fees may apply; contact the property in advance to make arrangements

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Rollaway/extra beds are available for AUD 50.0 per day.
Cots (infant beds) are available for AUD 7.0 per night

Payment types at the property

American Express
Diners Club
Mastercard
Visa

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: AUD 300 per stay

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Breakfast fee: between AUD 12 and AUD 20 for adults, and AUD 12 and AUD 20 for children (approximately)
  • Airport shuttle fee: AUD 83 per vehicle (maximum occupancy 4)
  • Self-parking fee: AUD 35 per night
  • Early check-in fee: AUD 25 (subject to availability)
  • Late check-out fee: AUD 50 (subject to availability)
  • Crib (infant bed) fee: AUD 7.0 per night
  • Rollaway bed fee: AUD 50.0 per day
  • Credit card charges are subject to a surcharge

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Safety features at this property include a smoke detector, a security system and window guards.
  • This property advises that enhanced cleaning and safety measures are currently in place.
  • The property is professionally cleaned, and disinfectant is used to clean the property.
  • For traveller safety, contactless check-in and check-out are available.
  • Each guestroom is kept vacant for a minimum of 24 hours between bookings.
  • Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details 48 hours prior to arrival, using the contact information on the booking confirmation
A car is recommended for transport to and from this property

Guest reviews

4.3
Excellent
5 - Excellent
404
4 - Good
347
3 - Okay
70
2 - Mediocre
20
1 - Poor
8
4.2
Cleanliness
4.2
Service and Staff
4.2
Amenities
4.1
Property condition

4/5 Good

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Southbank

Great location.

Stayed 1 night in Feb 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

This was our first time to Melbourne and we weren't sure where to stay but Quest Southbank was perfect. Great location for walking everywhere - to tennis and to CBD. The apartment was PERFECT, roomy and clean, had a nice balcony, comfy bed, big kitchen. Plenty of room. Helpful front desk

Stayed 7 nights in Jan 2020

4/5 Good

  • Liked: Cleanliness

Location is great. Room size is excellent & having a balcony & kitchen is great. Also being able to close the bedroom door so the hallway noise doesn’t disturb was a bonus. But...the hardest beds & then the softest pillows with absolutely no support left us both with aching backs the next day. A small ‘pillow menu’ would be amazing for those who prefer a latex or more supportive pillow & would have made all the difference. Also the room reeked of curry - which would normally be ok but it was so strong it got into our clothes. Leaving the balcony door open didn’t help to clear the smell.

Stayed 1 night in Feb 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Location was perfect for our trip and the apartment had everything we needed

Stayed 1 night in Feb 2020

5/5 Excellent

  • Liked: Cleanliness, amenities

Great amenities. Convenient location. Staff very responsive. Nice to have laundry facilities. Would recommend this place.

Stayed 2 nights in Jan 2020