Blackout curtains, soundproofing, bed sheets

Reviews of Selina Central, Melbourne

3 out of 5
Selina Central, Melbourne
250 Flinders St, Melbourne, VIC

Reviews

8.8

Excellent

Rating 10 - Excellent. 31 out of 58 reviews" "
Rating 8 - Good. 20 out of 58 reviews" "
Rating 6 - Okay. 4 out of 58 reviews" "
Rating 4 - Poor. 1 out of 58 reviews" "
Rating 2 - Terrible. 2 out of 58 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

YUANCHEN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only stayed for one night. 1. Got allocated to a room without any available bed first so I talked to the receptionist and ended up in a new room. I guess there were mistakes with the system. 2. Facilities are good, rooms have high ceiling and every bed has individual outlet and curtain, however there’s a huge cupboard which I can’t even open on the wall above my knee, and when I sleep my knee hit it a few times through out the night accidentally, and I’m only 5’4, I can’t imagine how tall people could survive this. 3. One of the shared toilets was a bit dirty but I guess it’s unavoidable for hostels. Overall I gave 4 stars as the facilities are good but to be honest not live up to what I expected especially the anti-human design of the cupboards.

10/10 Excellent

Pak Ming Camellia

Stayed 9 nights in Mar 2024

10/10 Excellent

Georgina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and close to the train station, feels safe, everything locks properly. Its quiet. Good place to stay.
Stayed 3 nights in Mar 2024
Response from Selina on 18 Mar,2024
Hello Georgina,What a lovely review!Thank you so much for taking the time to give us your feedback. Thrilled to hear you loved our great location in the city centre - the perfect spot from which to start your exploration of Melbourne. Selina prides itself on its social vibes. That said, we also know how important it is to have a moment to relax and unwind, or to focus when you need to work. That's why we hae designed a quiet co-work space with silent booths. And if you want to chill watching a movie, you can do so in our cinema room!Thanks again for your review & safe travels!Thanks & Regards,Selina CBD Melbourne

10/10 Excellent

Bryony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and spacious rooms. Bed was comfortable. Check in was very slow as the staff member was having a long conversation with another staff member checking in, but otherwise a great stay.
Stayed 2 nights in Feb 2024

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

8/10 Good

Jarryd

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2023

8/10 Good

Feline

Stayed 1 night in Nov 2023

8/10 Good

Fien

Stayed 1 night in Nov 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good room but overpriced
Was upgraded to the deluxe private room after having issues with changing my booking dates. Staff at Selina were very helpful and friendly. The room was huge and very comfortable (although two single beds put together rather than an actual double), with a tiny ensuite and shower that leaked through the door. Lights in the room were very dim and you could hear a lot of the noise from the street below. I don’t think the price is very good value when you can get a luxury hotel for pretty much the same price elsewhere in the city.
Stayed 2 nights in Nov 2023

10/10 Excellent

Clarissa-Anne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hostel in Aussie
Service was amazing. Arrived early and checked out early and both times I was able to store my luggage. The staff were all super super friendly especially those at reception. My room got an upgrade and was given an amazing room with a lounge. Bathroom was small but practical so it's not a complaint. Lots of activities happening in the hostel that you can choose to participate. Somehow was on the winning team for the Halloween trivia night so that was fun! The only downside was prob the kitchen, if you wanted hot water after Midnight, you were not able to get it (while reasonable so no drunk person cooks and injures or burns self) as the kitchen was locked by then. A lot of the stoves were also not working well, took a couple of attempts to finally get one hob working
Stayed 3 nights in Oct 2023
Response from Selina Central Melbourne on 3 Nov,2023
Thank you for sharing your experience with us. We're delighted to hear that you had a fantastic stay at our hostel and that you found our staff friendly and accommodating. We loved having you join in on the activities around the hostel! You were a great addition to the trivia team as well ;).We apologize for any inconvenience you encountered due to our kitchen hours and stove-tops. We'll certainly take your feedback into consideration as we continually improve our services.Your satisfaction is of utmost importance to us, and we appreciate your input. We hope to have the pleasure of welcoming you back in the future. Safe travels wherever life takes you Clarissa-Anne!

8/10 Good

Kath

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best thing about Selina was the friendly staff. Next came location. It is also awash with lovely young people from all over the world and has a cool aesthetic.
Stayed 2 nights in Oct 2023
Response from Jeff on 28 Oct,2023
We're absolutely thrilled to hear that you had such a positive experience at Selina Central Melbourne! Our staff is all about spreading smiles and making your stay as awesome as possible. The fantastic location is a big bonus, and we're delighted that you got to mix and mingle with wonderful young travelers from around the globe. Our cool aesthetic is just the icing on the cake!Your feedback means the world to us, and we can't wait to welcome you back for more memorable moments with us. See you soon for more fun and friendly vibes!

2/10 Terrible

Lucy

Stayed 1 night in Oct 2023

8/10 Good

SEBIN

Stayed 7 nights in Sep 2023
Response from Reception Selina Central Melbourne on 9 Oct,2023
Hey Sebin! Thanks so much for leaving us this review! We're are happy that you enjoyed your stay. We look forward to hosting you at a Selina location again in the future.

6/10 Okay

emma

Business traveller
Selina’s was ok - it’s a hostel after all. Good points are that it’s very close to all the cafe and transport action. Perfect really. Bed was comfy, room clean and has super high ceilings that look cool. Bad points - the online booking for a private room gave the impression that a private bathroom was included. It isn’t. The staff were mixed - generally ok but not overly friendly. The rooms felt pretty noisy, I could hear everything from other rooms. The luggage room lock was broken and it was not secure. The worst thing is not being able to contact the hostel directly by phone or message. They ask you to call back at 7am which is the only time they answer their phones. This is silly and it should be a lot easier to contact them. I probably won’t stay again but it wasn’t terrible, just a hostel.
Stayed 1 night in Sep 2023
Response from Selina on 19 Sept,2023
Thank you for taking the time to share your feedback about your stay at Selina's. We appreciate your honest review as it helps us to improve our services and better meet our guests' expectations.We're pleased to hear that you found our location convenient, with easy access to cafes and transportation, and that you enjoyed the comfortable bed and cool high ceilings in your room.We apologise for any confusion regarding the private bathroom, and we will work on clarifying the booking information to ensure that guests have accurate expectations. We do have it listed as a shared bathroom online.Regarding the luggage room lock, we take these matters seriously and can confirm it has now been fixed.We're sorry to hear that your experience fell short of your expectations, and we appreciate your valuable feedback. If you ever decide to give us another chance in the future, we hope to provide you with a more enjoyable stay. Safe travels!Thanks & Regards,

4/10 Poor

Tahsin

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2023
Response from Jeff on 20 Aug,2023
Hi Tahsin! Thanks for leaving us a review. We value all feedback from our guests to see what we are doing right and where we can improve. We would love it if you could reach out to us and let us know why you have rated your experience so low. We do pride ourselves on exceptional service and quality for all our guests. Look forward to hearing back from you. Warm Regards

10/10 Excellent

Christel

Liked: Cleanliness, staff & service, property conditions & facilities
This is a great place
Stayed 7 nights in Aug 2023
Response from Jeff on 20 Aug,2023
Hi Christel! Thank you so much for taking the time in writing a review. We are so happy to hear you enjoyed your time with is and found it such a great place to stay! See you next time!

10/10 Excellent

Jo

Liked: Cleanliness, staff & service, property conditions & facilities
I love the fact that Selina has made use of a quirky old building which overlooks Flinders Street station. My room was very clean and with attractive contemporary decor. The location is great, around the corner from Degraves St which is home to great cafes. The only issue I had was that I could not use the 'Google TV'. However, I was not there to watch screens so did not really bother me.
Stayed 1 night in Jul 2023
Response from Jef on 20 Aug,2023
Hi Jo! Thanks for finding the time in leaving us a review! We love that you love the location. We do overlook the iconic Flinders Street Station which is just a marvellous building itself. Yes, we are right around the corner from the "Coffee Capital of Australia" in DeGrave's Street where you can get amazing breakfasts and brunches! Sorry about the TV. We will have a look to see why Google TV wasn't working for you. I hope you got to enjoy our Cinema on level 1. See you again next time!

10/10 Excellent

Matt

Liked: Cleanliness, staff & service, property conditions & facilities
First time staying. A definite step up from other cbd hostels I’ve stayed at.
Stayed 1 night in May 2023
Response from Maddy on 10 Sept,2023
Hey Matt,Thanks so much for leaving us a review! We're glad you enjoyed your stay. We look forward to hosting you at a Selina location again in the future.

8/10 Good

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very friendly and helpful and the atmosphere of the place was the same. Excellent location. Will definitely be coming back.
Stayed 1 night in May 2023
Response from Maddy on 10 Sept,2023
Hey David, thanks for leaving us a review! We're glad our staff were friendly and helpful. We hope next time you stay with us we can earn that additional star! Looking forward to having you stay with us at a Selina location again in the future.

10/10 Excellent

elliott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2023
Response from Maddy on 10 Sept,2023
Hey Elliot, thanks for leaving us a review. We're glad you enjoyed your stay! Looking forward to having you stay with us again in the future.

8/10 Good

Rhonda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Apr 2023
Response from Maddy on 10 Sept,2023
Hey Rhonda, thanks for leaving us a review! We value all feedback and would love how we could earn that additional star for you. We look forward to having you stay with us again in the future!

10/10 Excellent

Lee

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good ! Close from the starion Nice and huge kitchen and people
Stayed 4 nights in Apr 2023
Response from Maddy on 10 Sept,2023
Hey Lee, thanks for leaving us a review! We are glad to hear you enjoyed our facilities and the other guests. We look forward to having you stay with us at another Selina location again in the future.

10/10 Excellent

Maurice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bon accueil bien de la place et très propre un très bon B P SURTOUT une adresse à retenir le seul problème le bruit dans la rue
Stayed 6 nights in Apr 2023
Response from Maddy on 10 Sept,2023
Hey Maurice, Merci de nous avoir laissé un avis. Nous sommes très heureux de savoir que vous vous êtes senti le bienvenu chez nous, c'est toujours notre objectif ! Notre emplacement est en plein cœur du quartier animé du CBD, ce qui peut parfois s'accompagner du bruit de la rue. Nous offrons des bouchons d'oreille gratuits à la réception pour votre prochain séjour chez nous !

10/10 Excellent

Matéo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and very friendly staff. Thanks.
Stayed 3 nights in Apr 2023
Response from Maddy on 11 Sept,2023
Hey Mateo, thanks for leaving us a review. We're glad you love our location as much as we do and the staff were friendly. We look forward to having you stay at a Selina location again in the future.

6/10 Okay

Bruce

Stayed 4 nights in Mar 2023
Response from Maddy on 11 Sept,2023
Hey Bruce, thanks for leaving us a review. We value feedback and would love to hear what we could do to earn those additional stars. We look forward to having you stay with us at another Selina location again.

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
Decent beds and great area, bathrooms need improvements.
Stayed 1 night in Mar 2023
Response from Maddy on 11 Sept,2023
Hey, thanks for leaving us a review. We are glad you enjoyed our location! You will be happy to hear that since you have stayed with us earlier in the year we have many many improvements, including in the bathrooms and common shared spaces. We hope we can host you again in the future.

8/10 Good

Lorna

Stayed 2 nights in Mar 2023
Response from Maddy on 11 Sept,2023
Hey Lorna, thanks for leaving a review. We're glad to hear you had an overall enjoyable stay. We really value feedback and would love to hear how we could earn those additional stars in the future. We hope we can host you again!

2/10 Terrible

Rick

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Simply terrible
Stayed 1 night in Mar 2023
Response from Maddy on 11 Sept,2023
Hey Rick, thanks for leaving us a review from your stay earlier in the year. We wanted to reach out as we've had a change in management and have made numerous improvements in our location over the past 6 months. We would love to offer you a deal to book back with us in the future. Please feel free to reach out!

10/10 Excellent

Karen

Stayed 1 night in Feb 2023
Response from Maddy on 11 Sept,2023
Hey Karen, thanks for leaving us a review from your stay earlier in the year. We're glad you had an enjoyable stay! We've had a change in management since your last stay and have made numerous improvements in all areas of our location. We would love to welcome you back and have a chance to show you all of our improvements. Hope to see you soon!

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were friendly and helpful. The location is perfect for exploring the city.
Stayed 1 night in Feb 2023
Response from Selina Reception on 16 Feb,2023
Hey Margaret, thank you for your feedback! We really hope you had an amazing time with us and hope to see you next time!

8/10 Good

Joanne T

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location great, inside was surprising, great facilities. Very clean. Our room just lacked a cupboard and maybe a couple of hooks so we could hang things etc coats.
Stayed 1 night in Jun 2022
Response from Selina on 29 Jun,2022
Hello Joanna, So nice to hear you had a good stay at Selina Central. Thank you for your input, we are currently installing new beds that have more storage space as well as hooks have been ordered.

10/10 Excellent

Fabienne

Liked: Cleanliness, property conditions & facilities, room comfort
Beautiful spaces and location
Loved the location so easy for all transport food shopping supermarket all in walking distance I will be recommending Selina to everyone I will be staying there from now on when I'm in melbourne.great feel to hostel the rooms, kitchen , bar amazing beautiful spaces the best I've come across in a long time
Beautiful eating area
Kitchen with amazing view of flinders st railway station
Bar downstairs.great happy hour
View from the community kitchen
Stayed 2 nights in Apr 2022
Response from Maddy on 11 Sept,2023
Hey Fabienne, thanks for leaving us a review from your stay last year. We're glad you had an enjoyable stay and loved the location as much as we do. We've had a change in management since your last stay and have made numerous improvements in all areas of our location. We would love to welcome you back and have a chance to show you all of our improvements. Hope to see you soon!

8/10 Good

Grace

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2022
Response from Maddy on 11 Sept,2023
Hey Grace, thanks for leaving us a review from your stay last year. We're glad you had an enjoyable stay! We've had a change in management since your last stay and have made numerous improvements in all areas of our location. We would love to welcome you back and have a chance to show you all of our improvements. Hope to see you soon!

10/10 Excellent

yue

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location and staff were good
Stayed 3 nights in Apr 2024

10/10 Excellent

Lorenzo

Liked: Property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

RYUTARO

Stayed 5 nights in Feb 2024

10/10 Excellent

woosung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
everything is great
위치 좋고 깔끔하고 좋아요!!!
Stayed 6 nights in Jan 2024

10/10 Excellent

Lai sha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
That was a very pleasant stay in Selina central ! The staffs are super nice & have arranged different hang outs for guests to have fun & engaged! The room & toilet is super clean and the location is superb, very close to CBD area!
Stayed 5 nights in Sep 2023
Response from Selina on 19 Sept,2023
Thank you so much for taking the time to share your review! We're delighted to hear that you had a pleasant stay at Selina Central. Our staff takes great pride in providing excellent service, and it's wonderful to know that their efforts were appreciated. We're also thrilled that you found the room and toilet super clean – cleanliness and comfort are top priorities for us. And, of course, our central location is designed to make it convenient for guests to explore the CBD area.We hope you had a fantastic time at the different hangouts arranged for guests and that you had a memorable experience overall. If you ever find yourself in the area again, we'd love to welcome you back for another enjoyable stay. Safe travels!Thanks & Regards,Jeff - Manager Selina Central

10/10 Excellent

Lai sha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Sep 2023
Response from Maddy on 10 Sept,2023
Hey Lai, Thanks so much for leaving us a review! We're glad you enjoyed your stay. We look forward to hosting you at a Selina location again in the future.

10/10 Excellent

Yen Hsun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2023
Response from Maddy on 10 Sept,2023
Hey Yen, Thanks so much for leaving us a review! We're glad you enjoyed your stay. We look forward to hosting you at a Selina location again in the future.

10/10 Excellent

SEITA

Stayed 2 nights in Aug 2023
Response from Maddy on 10 Sept,2023
Hey,Thanks so much for leaving us a review! We're glad you enjoyed your stay. We look forward to hosting you at a Selina location again in the future.

10/10 Excellent

Jos

Liked: Cleanliness, staff & service, property conditions & facilities
Centrally located well upkept hostel in the CBD of Melbourne. Staff is welcoming, rooms are spacious are very “homey”. A limited breakfast is provided, yet it is served by a very welcoming and friendly staff member providing an additional level of hospitality.
Stayed 8 nights in Jun 2023
Response from Jeff on 20 Aug,2023
Hi Jos! Thanks for taking the time in writing a review. We love all feedback from guests who have stayed with us. We love that you loved our welcoming staff and the "homey" rooms. When you stayed we did have a limited breakfast. However, we have a new restaurant opening around the corner on Degraves street. We would love to shout you a free meal for when you come next time! See you soon!

10/10 Excellent

Wilhelmina

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Ligt heel centraal met een tramstop en treinstation voor de deur. Mooie kamer en aardige mensen.
Stayed 7 nights in Jun 2023
Response from Jeff on 20 Aug,2023
Hi Wilhelmina! Thanks for leaving us a review. How good is the location! Right in front of the iconic Flinders Street Station! We loved that you loved the rooms and enjoyed your stay! See you next time!

8/10 Good

SIO LON

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2023
Response from Maddy on 10 Sept,2023
Hey Sio, Thanks for leaving a review. We value feedback and would love to hear how we could earn those additional 2 stars. We look forward to hosting you at a Selina location again in the future.

8/10 Good

manon

Stayed 7 nights in Feb 2023
Response from Maddy on 11 Sept,2023
Hey Manon, thanks for leaving us a review from your stay earlier in the year. We're glad you had an enjoyable stay! We've had a change in management since your last stay and have made numerous improvements in all areas of our location. We would love to welcome you back and have a chance to show you all of our improvements. Hope to see you soon!

10/10 Excellent

Yuta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
天気や泊まる人によって違うとは思うが、部屋の臭いだけが気になった。 清潔感のある施設だし、換気がもう少し自由に出来たら最高!
Response from Selina Reception on 11 Feb,2023
Hey Yuta, thank you for your feedback! It is a great reminder for our housekeeper to always open the windows in dorms to let fresh air enter. Hope to see you next time!