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The Chen Melbourne - Art Series

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Luxury
4.5 star property
9.0

Wonderful

Luxury hotel near Box Hill Hospital

Located close to Deakin University and Doncaster Shopping Centre, The Chen Melbourne - Art Series provides a rooftop terrace, a coffee shop/cafe and dry cleaning/laundry services. The on-site restaurant, Zero Moda, offers breakfast, brunch, lunch, dinner and children's meals. In addition to a gym and a bar, guests can connect to free in-room WiFi.

Popular amenities

  • Pool
  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Parking available
The current price is S$128
includes taxes & fees
29 May - 30 May

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About this property

The Chen Melbourne - Art Series

  • Luxury hotel near Box Hill Hospital
  • Located close to Deakin University and Doncaster Shopping Centre, The Chen Melbourne - Art Series provides a rooftop terrace, a coffee shop/cafe and dry cleaning/laundry services. The on-site restaurant, Zero Moda, offers breakfast, brunch, lunch, dinner and children's meals. In addition to a gym and a bar, guests can connect to free in-room WiFi.
  • You'll also enjoy perks such as:
    • Swimming pool, along with sunloungers
    • Self-parking (surcharge), an outdoor pool and a 24-hour front desk
    • Luggage storage, a lift and smoke-free property
    • Tour/ticket information and concierge services
    • Guest reviews speak highly of the helpful staff and proximity to shopping
  • Room features
  • All 100 rooms offer comforts such as air conditioning, in addition to perks such as free WiFi and safes.
  • Other amenities include:
    • Bathrooms with designer toiletries and showers
    • Fridges, cookware/dishes/utensils and cots/infant beds

Awards and affiliations

  • Eco-certified property
  • This property participates in the Ecotourism Australia Sustainable Tourism and NABERS Energy – programmes that measure the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight

Late check-in subject to availability

Minimum check-in age - 18

Check-out

Check-out before 11 AM

Contactless check-out

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

The property charges AUD 1.1 for credit card payments

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation

If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Rollaway/extra beds are available for AUD 60.0 per night.

Cots (infant beds) are available for AUD 10.0 per night

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 200.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Self-parking fee: AUD 24 per day
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: AUD 10.0 per night
  • Rollaway bed fee: AUD 60.0 per night
  • Credit card charges are subject to a surcharge of AUD 1.1

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Pool access available from 6:00 AM to 11:00 PM
Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does The Chen Melbourne - Art Series have a pool?

Yes, this property has an outdoor pool. Pool access is from 6:00 AM to 11:00 PM.

How much does it cost to stay at The Chen Melbourne - Art Series?

As of 21 May, 2026, prices found for a 1-night stay for 2 adults at The Chen Melbourne - Art Series on 29 May, 2026 start from S$128, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is The Chen Melbourne - Art Series pet-friendly?

No, pets are not allowed at this property.

How much is parking at The Chen Melbourne - Art Series?

Self-parking is available for AUD 24 per day. Limited spots are available.

What time is check-in at The Chen Melbourne - Art Series?

Check-in start time: 2:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at The Chen Melbourne - Art Series?

Checkout is at 11 AM. Late checkout is available for a fee (subject to availability).

Where is The Chen Melbourne - Art Series located?

Located in Box Hill, this luxury hotel is 0.4 mi (0.7 km) from Box Hill Hospital, and within 3 mi (5 km) of Doncaster Shopping Centre and Deakin University. Swinburne University of Technology and Melbourne Cricket Ground are also within 12 mi (20 km). Box Hill Station is 6 minutes by foot and Mont Albert Station is 16 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.0

Wonderful

9.0

Cleanliness

8.8

Location

9.2

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 476 out of 768 reviews
Rating 8 - Good. 204 out of 768 reviews
Rating 6 - Okay. 51 out of 768 reviews
Rating 4 - Poor. 20 out of 768 reviews
Rating 2 - Terrible. 17 out of 768 reviews

Reviews

Verified

10/10 Excellent

Chun Wing Vincent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, comfy beds, nice staff, has Purezza water machine, convenient parking, good neighbourhood
Stayed 8 nights in Apr 2026
Verified

8/10 Good

Yu-Ting

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to food
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice and comfortable hotel. Reception staff were very accommoding, roof top pool and gym were fabulous and the room was very clean and thought out. We will stay again!
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Tommy

Liked: Cleanliness, staff & service
Very happy, definitely will come back again. Room and service was great.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very convenient location, nice condition of the hotel rooms
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

H

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great rooms, wonderful and friendly staff who are very accommodating, close to restaurants and shops.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Sunmin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everthing is good
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Benjamin

Liked: Cleanliness, amenities, property conditions & facilities
Great staff
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable beds, good amenities and very convenient location
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Rhona

Liked: Cleanliness, amenities, property conditions & facilities
Extremely friendly, kind, and helpful staff. Lovely clean, relaxing and quiet room & amenities.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Joumana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It had everything we needed for our five night stay in Melbourne . Comfortable , friendly staff , close to shops and public transport , comfortable room
Stayed 5 nights in Dec 2025
Verified

8/10 Good

Gordon

Liked: Cleanliness, amenities, property conditions & facilities
Really good room, I was able to upgrade to king room with balcony, excellent. Staff very helpful. Will be staying there again but longer next time.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Ian

Liked: Staff & service, property conditions & facilities, room comfort
The Chen is conveniently located near the train station with plenty of dining options which open till late. Clean and comfortable rooms. Great value!
Stayed 1 night in Dec 2025
Verified

8/10 Good

Olga

Liked: Cleanliness, staff & service, property conditions & facilities
great location staff were positive and quick to help beds were comfortable shower was always hot
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Kacey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean rooms, friendly service. The hotel manager went out of his way to ensure we had what we needed for a comfortable stay with our toddler - I was very impressed.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

NIEL

Liked: Cleanliness, amenities, property conditions & facilities
Rooms and linen were new and clean. The staff were friendly and helpful. The food from the ground floor restaurants were amazing and well worth the stay.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Jeanette

Liked: Cleanliness, amenities, property conditions & facilities
Rooms were clean. Staff very nice.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Tommy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place, staff are really helpful and nice. Plenty of places around to shop and eat.
Stayed 7 nights in Oct 2025
Verified

10/10 Excellent

Jamshid

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were truly awesome! Everything was close by, the hotel is a great place to stay as is right beside trams and metro. All was great except the carpets could be cleaned better as they are a bit dirty in rooms and hallways.
Stayed 7 nights in Dec 2025
Verified

10/10 Excellent

Samir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Room was very clean and the view was amazing

Room was very clean and comfortable. The staff were very friendly. Our stay here was very welcoming. We will definately be staying here again.
Stayed 7 nights in Sep 2025
Verified

10/10 Excellent

Clive

Liked: Cleanliness, amenities, property conditions & facilities
The staff, particularly front of house Min were exceptional in the their attendance to our needs. The room was at the same level as the staff,excellent in its presentation. Would stay on my next visit without hesitation. Thankyou Min for you kindness and professionalism
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff were exemplary. Wonderful people skills.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Isabel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great position in Box Hill and very nice room
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

Xiaolu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great！Convenient！Good receptionist and people！
Stayed 3 nights in Jun 2025
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to shopping and numerous restaurants. Room was clean and current. Friendly staff are all very helpful when asked for support.
Stayed 3 nights in Oct 2025