Hotels near Memory Park

"Slept"

"Bugs in room, stains all over carpets in hallways, smelled bad, fire alarm went off at 8 am. "

"Pool wasn't open and the breakfast was laughable."

"Friendly staff."

"Room was clean, staff was friendly."

"We were charged an extra 90 dollars. Customer service is terrible and not friendly at all"

"Very warm friendly welcome. Nice rooms, everything you need and more. Breakfast was ok, some things on this point can be easily better. Some fresh things are helpfull at all."

"We had made the reservations 4 months ahead and when we get there shortly after the earliest check in time 3:15-3:30pm we were told we couldn't stay because they had over booked by 5 rooms and they didn't have a room for us. We were sent to another hotel which didn't have the same accommodations or cost and as well as in the opposite direction we needed to go for our event by 15 minutes. We got to the new hotel and found out they were told that morning that they were going to be sent customers from Home2. No one had the common courtesy to call us ahead of time to save us time or allow us to try to make other reservations. We were late to our event and we had to pay more than double over what we were going to have to pay at Home2. I will be calling the manager. As of right now we have not be compensated for their screw up. The other hotel was surprised that Home2 didn't cover the difference in cost."

"Despite speaking with the staff the day prior to my arrival to confirm our reservation, we showed up and were told (1) we were at the wrong hotel which was not the case, (2) then told they didn't have our reservation and were fully booked, (3) then were told it was because we used Expedia rather than booked directly, (4) then were told it was because we didn't check-in through the mobile app. It was a complete disaster. During this experience at the front desk, we also overheard their phone conversation with a checked-in guest telling them we don't know how you got the room with the king bed but "you are going to have to move out". They also couldn't give us our key cards and had to walk us to the room to drop off our bags. The hotel itself was nice and comfortable but the front desk staff were terrible."