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Top Mercury Hotel Reviews
Hôtel Les Muses
8/10 Good
"A rocky start, but an absolutely wonderful recovery! Hôtel des Muses has a fantastic location directly across from beautiful Lake Annecy, in a peaceful area just a short walk from charming shops and restaurants. The secure gated parking is another excellent advantage. Our stay began with some disappointment: the annex room was dated, did not offer the promised partial lake view, and had maintenance issues, including nonfunctioning AC and plumbing problems. It was not what we expected from a superior room. Since we were staying for 2 more nights, after enjoying the nice breakfast buffet, we visited the front desk: the hotel team responded with genuine care and professionalism. Two wonderful staff members listened to our concerns and arranged an upgrade to a beautifully renovated room with a partial lake view and a lovely outdoor space, it completely transformed our experience. Although the hotel could benefit from minor improvements to outdoor maintenance, basic amenities, and older rooms, we truly enjoyed the remainder of our stay. We are especially grateful to the team for listening, taking action, and helping us enjoy our time in Annecy. Thank you for turning a disappointing beginning into a memorable and enjoyable stay. With a little more attention to detail, Hôtel des Muses could be truly exceptional!"
ROYAL Annecy Apparthôtel
10/10 Excellent
"We stayed in the “Family Room” loft and it greatly exceeded all of our expectations. Spacious, charming layout and very clean. Very helpful staff and a central location with great access to Annecy’s spectacular canals and shops."
Novotel Annecy Centre
10/10 Excellent
"Business hotel well located, you can heard the trains but it didn’t stop us from getting a good sleep."
Aparthotel Adagio Annecy Centre
8/10 Good
"Overall good hotel. It is close to the train station so if you’re a light sleeper it might be loud. Our room was right by it but upon request they kindly moved us to a quieter room."
Mercure Annecy Sud
8/10 Good
"We booked this hotel for an overnight stay and quick visit to the Lake. Overall the hotel was okay but our first impression was a little discouraging, as it was located a little farther away than anticipated, perhaps that's our mistake. Don't be fooled by the local area and initial look of the hotel. The spa facilities were closed during our stay and the outdoor pool was perfectly fine. The rooms were clean and tidy, but the decoration was a little odd in places, though nothing to be concerned about. When we arrived a nice lady checked us in but was on her own, so we had to wait for a while whilst she single-handedly managed the property. Perfect for a overnight stay but perhaps not for a long stay."
Comfort Aparthotel Les Hauts d'Annecy
8/10 Good
"Good property in Annecy. However, the unit was much smaller than on the pictures. It doesn’t have ac, be aware if you travel in the summer. Very basic. Located far from the centre, so a lot of walking or using bus plus walking. Not expensive compared to more central properties. Secured parking."
Campanile Annecy Cran Gevrier
8/10 Good
"Great little place to stay at with wonderful staff, was very clean. I would stay there again."