Mercy General Hospital

I had heard lovely reviews of this place, especially if you're seeing a show at Shoreline Amphitheater. I agree with the recommendations. It is close to the venue with an easy walk, the amenities are nice, and the place is incredibly clean. The only reason I wouldn't give it a perfect score is because upon arriving and checking in, I noticed other guests being given a complimentary beverage of either champagne/sparkling wine, or a beer. Myself and the other guests are all over 21, and I even presented my ID during the check-in process, but none of us were offered this amenity, seemingly due to being assumed "too-young." I understand maybe questioning us and asking for our IDs, but to not be offered anything at all made us feel a bit bummed out at how we were being seen and treated differently than the other guests.

Best hotel experience so far. Friendly staff, very clean rooms, and excellent amenities.

Booked a stay here for trip to take my son to see his favorite artists perform at Shoreline Amphitheater. This was one of the best stays ive had at a hotel. Rageev, Guneet and Fernanado were all amazing and helpful. This hotel has thought of everything you may need or want for a pleasant stay. At checkin we were given welcome bags that had slippers, eyemask for sleeping and a bottle of Path water and there are path refill stations. Rooms were super clean and had every hookup needed for computers or gaming consoles. Nice rabbit air filtration system as well. The windows open fully which is nice for fresh air. The bathroom has heated floors and a Japanese heated toilet seat. The shower has 3 heads. Overhead rain shower, regular wall shower head and a handheld head. Best shower ever. Nice selection of teas, coffees and snacks available free in lobby 24/7 but its the espresso/coffee machine available during breakfast that was my favorite. I've never stayed anywhere that I enjoyed the coffee available. Convenient location to Shoreline. Also there's an In N Out and corner store within a few minutes walking. We will definitely stay here again and refer friends.