Hotels near Mercy Health - St. Charles Hospital

"Great stay with the whole family. Comfortable spacious rooms too. "

"Property looked half ass ok. Place was damp. Clump of black hair left in the shower. Cold breakfast. "

"Yes"

"Did the trick for a night. Staff wasn't overly friendly. Breakfast was mediocre"

"Hot tub was closed, the only reason we booked the hotel. "

"Staff was great but this hotel was either dirty or just worn down and scuzzy. Our curtains were burnt with ash stains and there was a dirty Kleenex on the floor when we got our room. "

"Yes."

"The room was absolutely disgusting, nothing like the pictures. Was supposed to have a suite with a king size bed and a pull out couch. The bed was as hard as a board, and the pull out couch/bed look like they just fished it out of a dumpster. You couldn’t even sleep on it because of how dirty it was. When I went to complain all that was said was “well no one normally sleeps in it and was just giving extra blankets to cover it up. Half of the lights and plugs in the room didn’t work. Highly highly disappointed and hoping to get some of the money reimbursed."

"Pool was closed on check in. Staff offered to cancel our reservations if we wanted to go somewhere else, however that was not an option at 5:30 in the evening"