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Crowne Plaza Suites Merida by IHG

4.5 star property
Luxury hotel with fitness centre and 24-hour front desk

Choose dates to view prices

Photo gallery for Crowne Plaza Suites Merida by IHG

Outdoor pool
Restaurant
1 bedroom, in-room safe, desk, laptop workspace
Outdoor pool
Restaurant
AKEN Mind Mérida Hotel sits just steps from the elegant Paseo de Montejo. Travelers start their day with a varied breakfast buffet, stay connected with in-room WiFi, and cool off in the outdoor pool between visits to cultural landmarks like the Great Museum of the Maya World.
VIP Access

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Bar
  • Parking included
  • Pet-friendly
  • Housekeeping
The current price is S$189
includes taxes & fees
3 Oct - 4 Oct

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Room options

Check availability for these dates

Tonight

Sep 23 - Sep 24
Check availability for tonight Sep 23 - Sep 24

Tomorrow

Sep 24 - Sep 25
Check availability for tomorrow Sep 24 - Sep 25
Available filters for rooms
Showing 17 of 17 rooms

Standard Room, 1 King Bed, Non Smoking, City View (Corner)

Highlights

Air conditioning
Smart TV
Blackout curtains
Separate bedroom
Hairdryer
Local meal delivery service
Digital channels
Iron/ironing board
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Double Beds, Non Smoking, City View

Highlights

Air conditioning
Smart TV
Blackout curtains
Separate bedroom
Hairdryer
Local meal delivery service
Digital channels
Iron/ironing board
  • Sleeps 4
  • 2 Double Beds

Standard Room, 2 Double Beds, Non Smoking

Highlights

Air conditioning
Smart TV
Blackout curtains
Separate bedroom
Hairdryer
Local meal delivery service
Digital channels
Iron/ironing board
  • Sleeps 4
  • 2 Double Beds

Standard Room, Smoking

Highlights

Air conditioning
Smart TV
Blackout curtains
Separate bedroom
Hairdryer
Local meal delivery service
Digital channels
Iron/ironing board
  • Sleeps 2
  • 1 Twin Bed

Standard Room, 1 King Bed, Non Smoking, City View

Highlights

Air conditioning
Smart TV
Blackout curtains
Separate bedroom
Hairdryer
Local meal delivery service
Digital channels
Iron/ironing board
  • Sleeps 2
  • 1 King Bed

Premium Room, 1 King Bed, Non Smoking, City View

Highlights

Air conditioning
Smart TV
Blackout curtains
Separate bedroom
Hairdryer
Local meal delivery service
Digital channels
Iron/ironing board
  • Sleeps 2
  • 1 King Bed

Premium Room, 1 King Bed, Non Smoking, City View

Highlights

Air conditioning
Smart TV
Blackout curtains
Separate bedroom
Hairdryer
Local meal delivery service
Digital channels
Iron/ironing board
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom, Non Smoking, Corner

Highlights

Air conditioning
Smart TV
Blackout curtains
Separate bedroom
Hairdryer
Local meal delivery service
Digital channels
Iron/ironing board
  • Sleeps 2
  • 1 King Bed

Premium Room, 1 King Bed, Non Smoking, City View

Highlights

Air conditioning
Smart TV
Blackout curtains
Separate bedroom
Hairdryer
Local meal delivery service
Digital channels
Iron/ironing board
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible, Non Smoking (Communications)

Highlights

Air conditioning
Smart TV
Blackout curtains
Separate bedroom
Hairdryer
Local meal delivery service
Digital channels
Iron/ironing board
  • Sleeps 2
  • 1 King Bed

Premium Room, 1 King Bed, Non Smoking, City View (Corner)

Highlights

Air conditioning
Smart TV
Blackout curtains
Separate bedroom
Hairdryer
Local meal delivery service
Digital channels
Iron/ironing board
  • Sleeps 2
  • 1 King Bed

Premium Room, 1 King Bed, Non Smoking, City View (Corner)

Highlights

Air conditioning
Smart TV
Blackout curtains
Separate bedroom
Hairdryer
Local meal delivery service
Digital channels
Iron/ironing board
  • Sleeps 2
  • 1 King Bed

Premium Room, 2 Double Beds, Non Smoking, City View

Highlights

Air conditioning
Smart TV
Blackout curtains
Separate bedroom
Hairdryer
Local meal delivery service
Digital channels
Iron/ironing board
  • Sleeps 4
  • 2 Double Beds

Premium Room, 2 Double Beds, Non Smoking, City View

Highlights

Air conditioning
Smart TV
Blackout curtains
Separate bedroom
Hairdryer
Local meal delivery service
Digital channels
Iron/ironing board
  • Sleeps 4
  • 2 Double Beds

Suite, 1 Bedroom, Non Smoking, Corner

Highlights

Air conditioning
Smart TV
Blackout curtains
Separate bedroom
Hairdryer
Local meal delivery service
Digital channels
Iron/ironing board
  • Sleeps 2
  • 1 King Bed

Premium Room, Smoking

Highlights

Air conditioning
Smart TV
Blackout curtains
Separate bedroom
Hairdryer
Local meal delivery service
Digital channels
Iron/ironing board
  • Sleeps 2
  • 1 Twin Bed

Suite, 1 Bedroom, Non Smoking, Corner

Highlights

Air conditioning
Smart TV
Blackout curtains
Separate bedroom
Hairdryer
Local meal delivery service
Digital channels
Iron/ironing board
  • Sleeps 2
  • 1 King Bed
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About the area

Map
Av. Prolongación Montejo 371, Col. Benito Juarez Nte. Mérida, Mérida, YUC, 97119

What's nearby

  • Paseo de Montejo - 1 min walk - 0.0 km
  • Great Museum of the Maya World - 2 min drive - 2.6 km
  • Yucatán Siglo XXI Convention Center - 2 min drive - 2.6 km
  • Yucatan International Convention Center - 5 min drive - 4.7 km
  • Plaza Altabrisa - 6 min drive - 4.6 km

Getting around

  • Teya-Merida Station - 32 min drive
  • Merida, Yucatan (MID-Manuel Crescencio Rejon Intl.) - 25 min drive

Restaurants

  • ‪Starbucks Campestre - ‬3 min walk
  • ‪Sanbravo - ‬3 min walk
  • ‪La Gibba - ‬4 min walk
  • ‪Pastor Suizo - ‬1 min walk
  • ‪Brangus - ‬7 min walk

About this property

Crowne Plaza Suites Merida by IHG

Luxury hotel near Paseo de Montejo
Located close to Great Museum of the Maya World and Yucatan International Convention Center, Crowne Plaza Suites Merida by IHG provides a coffee shop/cafe, dry cleaning/laundry services and a bar. Stay connected with free in-room WiFi, and guests can find other amenities, such as a gym and a conference centre.
You'll also enjoy perks such as:
  • An outdoor pool
  • Free self-parking
  • Buffet breakfast (surcharge), a vending machine and a lift
  • Meeting rooms, smoke-free property and concierge services
Room features
All 136 rooms feature comforts such as laptop-friendly workspaces and air conditioning, in addition to thoughtful touches such as free WiFi and offices.
Extra amenities include:
  • Free toiletries and hairdryers
  • 55-inch Smart TVs with streaming services and digital channels
  • Wardrobes/cupboards, daily housekeeping and offices

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free covered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:00 AM for a fee: MXN 196 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Wedding services

Business services

  • 6 meeting rooms
  • Conference centre (3,789 square foot of space)
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Accessible bathtub
  • Accessible shuttle
  • Area rugs in public areas
  • Lift (152 centimetre wide door)
  • Smooth flooring in public areas
  • Stair-free path to entrance
  • Tile flooring in public areas
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (140 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 8 floors
  • Ballroom
  • Banquet hall
  • Built in 2020
  • Communal living room
  • Reception hall
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch smart TV with digital channels
  • Streaming services

Food and drink

  • Meal delivery service

More

  • Air conditioning
  • Desk
  • Desk chair
  • Electrical adapters
  • Iron/ironing board
  • Laptop workspace
  • Office
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Renovations and closures

The following facilities or services will be unavailable from August 12 2025 to August 31 2025 (dates subject to change):
  • One of the swimming pools

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of MXN 800 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 20 kg per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property on the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately MXN 196 per person
  • Pet fee: MXN 800 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Parties and events are allowed on site
Safety features at this property include a fire extinguisher, a smoke detector, a security system and outdoor lighting

We should mention

Pool access available from 8:00 AM to 8:00 PM

Frequently asked questions

Does Crowne Plaza Suites Merida by IHG have a pool?

Yes, this property has an outdoor pool. Pool access is from 8:00 AM to 8:00 PM. One of the swimming pools will be unavailable from August 12 2025 until August 31 2025 (dates subject to change).

How much does it cost to stay at Crowne Plaza Suites Merida by IHG?

As of 23 Sept, 2025, prices found for a 1-night stay for 2 adults at Crowne Plaza Suites Merida by IHG on 3 Oct, 2025 start from S$189.29, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Crowne Plaza Suites Merida by IHG pet-friendly?

Yes, Crowne Plaza Suites Merida by IHG allows dogs (limit 2 total) with a maximum weight of up to 20 kg per pet. There's a fee of MXN 800 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking at Crowne Plaza Suites Merida by IHG?

Self-parking is free at this property.

What time is check-in at Crowne Plaza Suites Merida by IHG?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Crowne Plaza Suites Merida by IHG?

Checkout is at noon.

Where is Crowne Plaza Suites Merida by IHG located?

Located in Colonia Campestre, this luxury hotel is 0.1 mi (0.1 km) from Paseo de Montejo, and within 3 mi (5 km) of Great Museum of the Maya World and Yucatan International Convention Center.

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Reviews

Crowne Plaza Suites Merida by IHG Reviews

9.2

Wonderful

9.6

Cleanliness

9.0

Amenities

9.4

Staff & service

9.4

Eco-friendliness

9.4

Property conditions & facilities
Rating 10 - Excellent. 343 out of 450 reviews
Rating 8 - Good. 62 out of 450 reviews
Rating 6 - Okay. 24 out of 450 reviews
Rating 4 - Poor. 10 out of 450 reviews
Rating 2 - Terrible. 11 out of 450 reviews

Reviews

10/10 Excellent

Fercho

Liked: Cleanliness, staff & service, property conditions & facilities
Un lugar lujoso a precio accesible y con la mejor atencion y areas comunes de facil acceso
Stayed 1 night in Aug 2025

10/10 Excellent

luciano

Liked: Cleanliness, property conditions & facilities
Great stay!
Stayed 3 nights in May 2025

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel but expensive
Stayed 1 night in Jul 2025

10/10 Excellent

Richy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great stay and very nice staff. Enjoyed the breakfast and meals eaten at Hotel.
Stayed 3 nights in Jun 2025

10/10 Excellent

Fercho

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente lugar para descansar y aprovechar el tiempo para entrenar aun en viaje de negocios con alberca y gymnasio accesibles y muy comodos.
Stayed 1 night in Aug 2025

10/10 Excellent

Janeth

Liked: Cleanliness, staff & service, property conditions & facilities
I love this hotel, I went everytime I need a break
Stayed 1 night in Apr 2025

10/10 Excellent

Josafat

Liked: Cleanliness, amenities, property conditions & facilities
El servicio, la comodidad y la limpieza.
Area de restaurante
Desayuno bufete
Parte del lobby
Alberca en la azotea con una vista única de Mérida.
Stayed 4 nights in Jun 2025

10/10 Excellent

Andrea

Liked: Cleanliness, amenities, property conditions & facilities
Hotel was super modern and clean. Room was super comfortable. Breakfast options could improve as everything was out of a box and seemed old.
Stayed 1 night in Jun 2025

10/10 Excellent

Boris

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel with all the comforts!

10/10 Excellent

Omar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente hotel .!

Súper bien todo en este hotel ..! Comida limpieza ubicación etc etc
Stayed 1 night in Apr 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our week here especially since the front desk gal waited til 2am for us to check in which was nice of her. Very quiet and comfortable hotel enjoyed our stay for the 5 nights.
Stayed 5 nights in Mar 2025

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a wonderful experience. This is a fully 5-star hotel!
Stayed 2 nights in Apr 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful, clean hotel. Very helpfully and nice staff. Highly recommend staying here.
Stayed 2 nights in Feb 2025

10/10 Excellent

Silvia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a great hotel! Everything was very modern and clean, and all of the staff was super friendly. The breakfast buffet was great, and I loved the rooftop pool and easy-to-access parking garage. I would definitely stay here again.
Stayed 7 nights in Mar 2025

10/10 Excellent

Safana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed! Great hotel.
Stayed 4 nights in Dec 2024

10/10 Excellent

Jon Lawrence

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel. It's 20 minutes by Uber to the historical center.
Stayed 5 nights in Jan 2025

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were exceptional!
Stayed 6 nights in Nov 2024

10/10 Excellent

Lucila

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The servers at the restaurant during breakfast were so great, friendly and gave us awesome suggestions for where to visit while we were in Merida. Great people.
Stayed 6 nights in Jan 2025

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities
Love the Pet Friendly extra ! The hotel is new a pretty . Can’t ask for more
Stayed 3 nights in Dec 2024

10/10 Excellent

Abraham

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very unique room
Stayed 1 night in Feb 2025

10/10 Excellent

Julen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and safe property. The pool on the rooftop is very nice. The gym good enough too. Complete breakfast and good espresso
Stayed 2 nights in Nov 2024

8/10 Good

Juan Felix

Liked: Cleanliness, amenities, property conditions & facilities
Solo requiere mas variedad en Desayuno
Stayed 4 nights in Jan 2025

8/10 Good

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern and New but Not a sound proof - you can listen traffic and bars late night
Stayed 6 nights in Feb 2025

8/10 Good

Catherine Elizabeth

Liked: Cleanliness, staff & service
Great hotel if you are on a business trip; not for tourists. You are in between the North zone and Centro, along a major street, so easy access if you are traveling both north and south. The BEST thing about this place is the staff, though. They are EXCEPTIONAL!! They've allowed some maintenance to lapse (i.e. the shower ceiling in my room), and they are definitely not using the pool area as a place to sit and chill and relax, as there's almost no seating, just lots of concrete. Also, strangely bad coffee, and very bad toiletries. No washcloths (!!), so bring your own, as the body wash is liquid.
Stayed 5 nights in Feb 2025

10/10 Excellent

raul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Estacionamiento techado y locación
Stayed 2 nights in Aug 2025

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