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Hotel Ambassador Merida

3.0 star property
Hotel with free parking, a short walk to Mérida Cathedral

Choose dates to view prices

Photo gallery for Hotel Ambassador Merida

View from property
Reception
Aerial view
Hallway
Outdoor pool, pool loungers

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Pool
  • Breakfast available
  • Room service
  • 24/7 front desk
  • Parking included

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard Single Room

Desk, free WiFi

Standard Single Room

7.6 out of 10
Good
(8 reviews)

Highlights

Air conditioning
TV
Private bathroom
Cable channels
Wardrobe
Daily housekeeping
Desk
  • 23 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Double Room, 2 Double Beds

Desk, free WiFi

Standard Double Room, 2 Double Beds

7.6 out of 10
Good
(43 reviews)

Highlights

Air conditioning
TV
Private bathroom
Cable channels
Wardrobe
Daily housekeeping
Desk
  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Triple Room

Desk, free WiFi

Triple Room

Highlights

Air conditioning
TV
Private bathroom
Cable channels
Wardrobe
Daily housekeeping
Desk
  • 23 sq m
  • Sleeps 3
  • 3 Single Beds

View all photos for Double Room Standard

Desk, free WiFi

Double Room Standard

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room Standard

Desk, free WiFi

Room Standard

  • Sleeps 2
  • 1 King Bed
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About the area

Map
Calle 59 No.546 X 68, Mérida, YUC, 97000

What's nearby

  • Mérida Cathedral - 6 min walk - 0.6 km
  • Plaza Grande - 6 min walk - 0.6 km
  • Parque Santa Lucía - 8 min walk - 0.7 km
  • US Visa Applicant Service Center - 10 min walk - 0.9 km
  • U.S. Consulate Merida - 4 min drive - 2.9 km

Getting around

  • Teya-Merida Station - 26 min drive
  • Merida, Yucatan (MID-Manuel Crescencio Rejon Intl.) - 7 min drive

Restaurants

  • ‪Taquería La Lupita - ‬4 min walk
  • ‪Manifesto - ‬1 min walk
  • ‪Wookiee Monchis - ‬2 min walk
  • ‪Little India Mid - ‬4 min walk
  • ‪Pizza Messina's - ‬6 min walk

About this property

Hotel Ambassador Merida

Hotel near Paseo de Montejo
Located close to Mérida Cathedral, Hotel Ambassador Merida provides a terrace, a garden and a bar. The on-site local cuisine family restaurant, Restaurante 1, features children's meals and breakfast. Guests can connect to free in-room WiFi.
You'll also find perks such as:
  • An outdoor pool with sunloungers
  • Free self-parking
  • Continental breakfast (surcharge), a front desk safe and luggage storage
  • A 24-hour front desk, tour/ticket information and smoke-free property
  • Guest reviews say great things about the helpful staff and location
Room features
All 97 rooms have comforts such as air conditioning, in addition to amenities such as free WiFi.
Extra conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • TVs with cable channels
  • Daily housekeeping, desks and phones

Languages

English, Spanish

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  • Parking included
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free self parking on site
  • Limited on-site parking

Food and drink

  • Daily continental breakfast available 7:00 AM to noon for a fee: MXN 135 for adults and MXN 135 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Restaurante 1

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Accessibility

  • Lift

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Desk
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 6:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for continental breakfast: from approximately MXN 135 for adults and from MXN 135 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available

We should mention

Only registered guests are allowed in the guestrooms
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Ambassador Merida
Hotel Ambassador Merida Hotel
Hotel Ambassador Merida Mérida
Hotel Ambassador Merida Hotel Mérida

Frequently asked questions

Does Hotel Ambassador Merida have a pool?

Yes, this property has an outdoor pool.

Is Hotel Ambassador Merida pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Hotel Ambassador Merida?

Self-parking is free at this property.

What time is check-in at Hotel Ambassador Merida?

Check-in start time: 3 PM; check-in end time: 6:00 PM. Late check-in is available during limited hours.

What time is check-out at Hotel Ambassador Merida?

Checkout is at noon.

Where is Hotel Ambassador Merida located?

Located in Mérida Centro, this hotel is within a 10-minute walk of Santiago Park and Mérida Cathedral. Paseo de Montejo is 1 mi (1.6 km) away.

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Hotel Ambassador Merida Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 366 out of 1003 reviews
Rating 8 - Good. 320 out of 1003 reviews
Rating 6 - Okay. 166 out of 1003 reviews
Rating 4 - Poor. 82 out of 1003 reviews
Rating 2 - Terrible. 69 out of 1003 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, property conditions & facilities
Small restaurant, good food. Great location to plaza
Stayed 1 night in Jan 2025

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, property conditions & facilities
Great!
Stayed 1 night in Apr 2025

10/10 Excellent

DARWIN ENRIQUE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
EXCELENTE!!!
Stayed 1 night in Mar 2025

10/10 Excellent

Karla Paloma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 4 nights in Jan 2025

10/10 Excellent

fausto g

Very good service
Stayed 1 night in Feb 2025

8/10 Good

Jorge

Liked: Cleanliness
ok
Stayed 1 night in Mar 2025

8/10 Good

Austria

.
Stayed 1 night in Feb 2025

4/10 Poor

Salvador

Liked: Cleanliness
Disliked: Property conditions & facilities
Cleaning and maintenance crew are great and friendly. Front am staff especially the younger girl didn’t make my check in feel welcomed! Not very friendly or engaging! Rooms are terribly outdated but you pay for what you get! Pruebe was no form of floor shower towel when getting out of the shower.
Stayed 3 nights in Mar 2025

6/10 Okay

Jorge

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Staff is very nice and professional, 5 stars, however, there was no warm water and the window from the bathroom cannot be closed, and I am pretty sure someone entered when I was out because when I returned there was a small empty bottle of Bacardi out of the window
Stayed 2 nights in Jan 2025

8/10 Good

Annette

Liked: Staff & service, property conditions & facilities, room comfort

Great location

Slow customer service assistance but good. They have free wifi but doesn't work all the time 😒 specially in the room. The bathroom needs more attention to details. They are well located near to restaurants, clubs, and the center. You can walk 🚶‍♀️ secure all around.
Stayed 3 nights in Oct 2024

10/10 Excellent

Carlos Alberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok
Stayed 3 nights in Jan 2025

8/10 Good

CLAUDIA

Liked: Cleanliness, staff & service, amenities
.....
Stayed 1 night in Jan 2025

2/10 Terrible

Luis

Disliked: Cleanliness, staff & service, property conditions & facilities
The property is very old. The rooms and bathrooms need refurbishing. The rooms are very poorly lit.
Stayed 1 night in Jul 2024

8/10 Good

SAMUEL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok
Stayed 1 night in Aug 2024

6/10 Okay

Marcos Dianel

Disliked: Staff & service, amenities, property conditions & facilities
No me respetaron el desayuno que la aplicación ofrece como incluido, me dieron 6 desayunos de 10. Es decir, solo para los adultos. Pero ese detalle no lo específica, ni se menciona en la app, al momento de reservar, ni cuendo llega la confirmación de la reserva. Quiero un reembolso parcial.
Stayed 1 night in Jun 2025

10/10 Excellent

Víctor

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente atención
Stayed 1 night in Jun 2025

4/10 Poor

guadalupe

Disliked: Cleanliness, staff & service, property conditions & facilities
Alberca muy sucia
Stayed 1 night in Jun 2025

4/10 Poor

Jesús David

Disliked: Property conditions & facilities
Mobiliario del hotel muy viejito. Nuestra habitación sin teléfono y el control de la TV no funcionaba. Baño sin sentadera y con fugas en la regadera. Todo el personal de limpieza y restaurante amables y atentos. No obstante, el personal de recepción, no es de lo mejor su trato. Podría definir que el hotel vale la pena por la ubicación, pero si hay otra opción, la tomaría
Stayed 3 nights in Jun 2025

8/10 Good

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy cerca del centro de Merida
Stayed 7 nights in Jun 2025

10/10 Excellent

gabriel tomas

Liked: Cleanliness, amenities, property conditions & facilities
La estancia fue muy buena aunque le hace falta un poco de mantenimiento
Stayed 4 nights in Jun 2025

8/10 Good

Rossy Arteaga

Liked: Cleanliness, amenities, property conditions & facilities
Me pareció buena, a pesar de ser antigua, está conservada
Stayed 4 nights in Jun 2025

2/10 Terrible

Héctor

Disliked: Amenities
Muy mal el hotel sucio,viejo y con cucarachas no lo recomiendo para nada
Stayed 1 night in Jun 2025

6/10 Okay

NIlson

Los pasillos para la habitación no luz suficiente, el baño de la ducha no drena el agua, el clima con problemas de enfriamiento. El resto se ve bien y la comida en el restaurante normal.
Stayed 1 night in Jun 2025

4/10 Poor

German

Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
El WC de la habitación no funcionaba, pero de inmediato nos cambiaron de cuarto, aunque en el nuevo cuarto el aire acondicionado no enfriaba y la tubería de agua caliente sonaba muy feo y hechaba mas aire que agua
Stayed 2 nights in Jun 2025

6/10 Okay

Candelaria

Liked: Cleanliness, amenities, property conditions & facilities
Bastante conveniente en precio y ubicación, me toco lidiar con el chec in, nonse porque razón yo tuve que llenar mis datos cuando los huéspedes antes de mi solo firmaron, sumarle la poca empatia en recepción , de ahi en mas todos marcho bien
Stayed 1 night in Jun 2025