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Kocai

3.0 star property
Hotel in Izamal with free breakfast and outdoor pool

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Photo gallery for Kocai

Outdoor pool
Interior entrance
1 bedroom, premium bedding, down duvets, memory-foam beds
Restaurant
Restaurant

Reviews

6.8 out of 10

Popular amenities

  • Pet-friendly
  • Breakfast included
  • Pool
  • Laundry
  • Housekeeping
  • Parking included

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Classic Double Room

1 bedroom, premium bedding, down duvets, memory-foam beds

Classic Double Room

Highlights

Air conditioning
Smart TV
Pillow menu
Premium bedding
Separate bedroom
Down duvet
Ceiling fan
Memory foam bed
  • 5 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Comfort Room

1 bedroom, premium bedding, down duvets, memory-foam beds

Comfort Room

Highlights

Air conditioning
Smart TV
Pillow menu
Premium bedding
Separate bedroom
Down duvet
Ceiling fan
Memory foam bed
  • 5 sq m
  • Sleeps 2
  • 1 Double Bed

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About the area

Map
49 #261 entre calle 28A y 28, 261, Izamal, YUC, 97540

What's nearby

  • Convent of San Antonio de Padua - 15 min walk - 1.3 km
  • Centro Cultural y Artesanal - 15 min walk - 1.3 km
  • Hecho a Mano - 15 min walk - 1.3 km
  • Itzamna Park - 16 min walk - 1.4 km
  • Kinich Kak Moo Ruins - 20 min walk - 1.7 km

Getting around

  • Merida, Yucatan (MID-Manuel Crescencio Rejon Intl.) - 73 min drive

Restaurants

  • ‪Restaurante Kinich - ‬3 min drive
  • ‪Café Restaurante los Arcos - ‬17 min walk
  • ‪Restaurante Zamna Izamal - ‬19 min walk
  • ‪Cafetería Hun Pic Tok - ‬14 min walk
  • ‪Restaurant Muul - ‬17 min walk

About this property

Kocai

Hotel in the historical district
You can look forward to a free breakfast buffet, a terrace and a garden at Kocai. Free in-room WiFi, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices), is available to all guests, along with dry cleaning/laundry services and a restaurant.
You'll also enjoy perks such as:
  • An outdoor pool
  • Free self-parking
  • Bike hire, smoke-free property and wedding services
Room features
All guest rooms at Kocai include thoughtful touches, such as premium bedding and pillow menus, in addition to amenities, such as free WiFi and free bottled water.
More conveniences in all rooms include:
  • Memory foam beds and down duvets
  • Rainfall showers and shampoo
  • 40-inch Smart TVs with Netflix, streaming services and digital channels
  • Ceiling fans and daily housekeeping

Languages

English, Filipino, French, Spanish, Thai

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • A restaurant

Things to do

  • Bicycle rentals
  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • Limited-hour front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Communal living room
  • Smoke-free property

Room amenities

Bedroom

  • Down comforter
  • Memory foam mattress
  • Pillow menu
  • Premium bedding

Bathroom

  • Rainfall showerhead
  • Shampoo
  • Shower
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch smart TV with digital channels
  • IPod dock
  • MP3 dock
  • Netflix
  • Streaming services

Food and drink

  • Free bottled water

More

  • Ceiling fan

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 12:30 PM

Special check-in instructions

The front desk is open daily from 8:00 AM - 7:00 PM
Front desk staffed during limited hours

Renovations and closures

This property is closed from 28 July 2024 to 27 July 2026 (dates subject to change).
The following facilities are closed on Tuesday, Wednesday, Friday, Saturday and Sunday:
  • Bar/lounge
  • Children's pool
  • Restaurant
  • Fitness facility
  • Full-service spa
  • Health club
  • Hot springs
  • Indoor pool
  • Outdoor pool
  • Public bath
  • Sauna
  • Hot tub

Access methods

Front desk (limited hours)

Pets

Pets are allowed for an extra charge of MXN 250 per pet, per stay
Service animals are welcome, and are exempt from fees
1 total pets
Pets cannot be left unattended
Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children are welcome

Payment types at the property

Important information

Optional extras

  • Pet fee: MXN 250 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

This property does not have any lifts

Property is also known as

Kocai Hotel
Kocai Izamal
Kocai Hotel Izamal

Frequently asked questions

Does Kocai have a pool?

Yes, this property has an outdoor pool.

Is Kocai pet-friendly?

Yes, this hotel allows pets (limit 1 total). There's a fee of MXN 250 per pet, per stay. Service animals are exempt from fees.

How much is parking at Kocai?

Self-parking is free at this property.

What time is check-in at Kocai?

Check-in start time: 2:00 PM; check-in end time: anytime.

What time is check-out at Kocai?

Checkout is at 12:30 PM.

Where is Kocai located?

Situated in the historical district, this hotel is within 1 mile (2 km) of Convent of San Antonio de Padua, Centro Cultural y Artesanal and Hecho a Mano. Itzamna Park and Kinich Kak Moo Ruins are also within 1 mile (2 km).

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Kocai Reviews

Reviews

6.8
Rating 10 - Excellent. 3 out of 5 reviews
Rating 8 - Good. 0 out of 5 reviews
Rating 6 - Okay. 0 out of 5 reviews
Rating 4 - Poor. 0 out of 5 reviews
Rating 2 - Terrible. 2 out of 5 reviews

7.4/10

Cleanliness

7.4/10

Staff & service

5.0/10

Amenities

7.4/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

2/10 Terrible

Laura lugo

El lugar esta cerrado ya no funciona
Stayed 1 night in Jul 2024

2/10 Terrible

Paulina

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Ya no existe este hotel ya que fue perdída total en un accidente … el problema es q aún aparece en esta pagina y t confirman tu reserva por correo y al llegar no tienes donde hospedarte ya que el hotel ya no está en función “cerro por completo”
Stayed 2 nights in Jul 2024

10/10 Excellent

Nuria

Stayed 1 night in Jan 2024

10/10 Excellent

Martha

Liked: Cleanliness, staff & service, property conditions & facilities
Las habitaciones están increíbles! Y el lugar hermoso!
Stayed 1 night in Jul 2023

10/10 Excellent

Ari

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
la atencion es muy buena :) en las noches estaba muy fresco no nos hizo falta que no tuviera clima, durante el dia con la alberca uno se refresca super bien !!
Stayed 3 nights in Mar 2023