Mers El Kheir Holiday Rentals

"PART 1 First of all, I don't write BAD reviews because I am also a businessman and I want to give every business a chance to grow especially in these harsh business conditions. Secondly, I am so angry, seething and incensed that I am writing this review immediately after the incident with the manager whilst I am still currently staying here. Today is Saturday 15/11/2025 and I am still currently at the hotel and I am due to depart on 17/11/2025. I have reported the fridge in my room as faulty three times, their technicians have attended two times and their excuse is that the card controlling the electricity supply to the room was not connected and hence the reason the fridge was not working for lack of constant electricity supply. They have eventually changed the fridge this morning (Saturday 15/11/2025) and the electricity to the room has been constantly on for the last 7.5 hours an the fridge is not working. I have again complained to the manager of the hotel and he himself came to inspect the fridge and he then asserted that the fridge was working and I disagreed with him because I know a working fridge and he cannot hoodwink me. The conduct o the manager that visited my room was NOT good either and he was very bullish and disrespectful in the manner he told me that the fridge was working. I am a landlord and I have over 60 fridge freezers and I know the temperature of a perfectly working fridge after 30 minutes let alone 7.5 hours. "

"Good"

"Lovely place Very clean well equipped Staff are nice Very good location "

"I didn't try the breakfast but everything else was perfect "

"Oh my God, one of the best experience in my life"

"Great location, clean, friendly staff, great breakfast. Very good hotel and a great value "

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"Great service, clean and Moroccan traditional place. The breakfast was very good wish fresh variation of local food. We loved this place in medina."

"The twosisters in charge were both very kind, welcoming, and hospitable people. They made us feel at home from the moment we arrived. The Moroccan breakfast was fresh, healthy, and delicious — a perfect way to start the day. The place was quiet, clean, and full of positive energy. We truly appreciated their warmth and generosity and highly recommend staying there, It is worth the price you pay. "