Mettauertal Holiday Rentals

"Nice located hotel, friendly and helpful staff, good that you can purchase rail tickets and tours at a kiosk in the lobby, clean room"

"Breakfast is good but it needs variety for a 3 nights stay. Thankful for Helen the staff who helped us on how to explore the City of Zurich and gives us detailed information on how to take trains. A little disappointed of the other 2 staff (one named Addes) that was in the customer service. They are not helpful and open with customer. They answered direct questions blocking communication which makes you hesitant to ask for more. They don't even ask you if your questions are answered or you have more questions. I suggest that staff should be approachable and be friendly showing a welcoming smiles for the guest. "

"We stayed two night in hotel overall. when we went first time there was no one at reception we saw note for self check. in we start doing it and system wasnt taking our canadia no we tried with swzerland and candian no then lady walk in after 10 min and she started staring at us no hello or hi we keep trying online then after few mint she asking what we need then we explain we are trying to check in and system is not taking our both contact that we tried then she said she can do, she wanted us to do online secheck-in only that was our first day check in experincing and she dont speak english at all we left hotel after one night it was nt bad second thing there was no air -conditioner in room and we kept the window open and it was very noisy after that and next morning we left the hotel And we booked the hotel 2 night again online as were getting it cheaper then first day and it was close to airport too and we went 9:30pm to check in as reception close at 10pm and lady was keep saying to us why we didnt do the self check as we had issues earlier so didnt tried and she was upset about it and she told us she is off at 10pm we should do check in online as she has other imp things to do then we explained her we are having a issues for self checking yesterday and she started changing the garbage left us strugling for elf checkin online and also she said she cant do check in in person as the tap machine is not working she can take cash only and we had no cash and luckly it worked"

"We only stayed one night as we just needed to land in Zürich and head to the airport in the morning. It's actually it's 10 minute drive around to the airport to get to the hotel"

"The overall experience has been very good. The room was fairly small compared to hotels in North America but I guess that is understandable given real estate value in Switzerland. However, I would definitely recommend the hotel."

"Clean, updated rooms with slick design and functional. Breakfast buffet with decent variety. Proximity to airport and well-connected local train station are a plus. Easy to get to downtown. Underground parking available for a fee. "

"Staff was great, the room was clean but outdated. The hotel felt "tired" as if it used to be great but corners were cut to save money. For a hotel in such a beautiful location, it felt unremarkable. Nothing wrong but so much lost potential."

"Great friendly staff, and close to train station"

"Untidy and dirty . Bedsheets were dirty and bad smells coming out. "