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Novotel Metz Centre

4.0 star property
Families find comfort and exploration at this central Metz hotel, with French cuisine, pool views, and nearby historic landmarks.

Choose dates to view prices

Novotel Metz Centre is a welcoming base for family travelers. Guests enjoy pool views while dining or grabbing coffee. Free WiFi and helpful multilingual staff make it easy to plan visits to nearby Place d'Armes and Musée de la Cour d'Or.

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Pet-friendly
  • Restaurant
  • Air-conditioning
  • Gym
The current price is S$159
includes taxes & fees
25 May - 26 May
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Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime

Early check-in subject to availability

Early check-in fee: EUR 30

Contactless check-in and check-out are available

Minimum check-in age - 18

Check-out

Check-out before noon

Contactless check-out

Late check-out subject to availability

Late check-out fee: EUR 60

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 15 per pet, per night

Service animals are welcome, and are exempt from fees

Welcoming dogs and cats only

Children and extra beds

Children are welcome

2 children, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are not available.

Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.86 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately EUR 19.50 per person
  • Covered self-parking fee: EUR 16 per night
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: EUR 30 (subject to availability)
  • Late check-out fee: EUR 60 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
The seasonal pool will be open from May to September
Pool access available from 9:30 AM to 9:00 PM
Parking height restrictions apply

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Frequently asked questions

Does Novotel Metz Centre have a pool?

Yes, this property has a seasonal outdoor pool. Pool access is from 9:30 AM to 9:00 PM.

How much does it cost to stay at Novotel Metz Centre?

As of 20 May, 2026, prices found for a 1-night stay for 2 adults at Novotel Metz Centre on 25 May, 2026 start from S$159, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Novotel Metz Centre pet-friendly?

Yes, cats and dogs are allowed at this property. There's a fee of EUR 15 per pet, per night. Service animals are exempt from fees.

How much is parking at Novotel Metz Centre?

Self-parking is available for EUR 16 per night.

What time is check-in at Novotel Metz Centre?

Check-in start time: 3:00 PM; check-in end time: anytime. Early check-in is available for a fee of EUR 30 (subject to availability).

What time is check-out at Novotel Metz Centre?

Checkout is at noon. Late checkout is available for EUR 60 (subject to availability).

Where is Novotel Metz Centre located?

This family-friendly Metz hotel is located in a shopping district, within a 5-minute walk of Place d'Armes and Musée de la Cour d'Or. Porte des Allemands and Metz Cathedral are also within 10 minutes. Metz Station is 13 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

7.8

Good

8.0

Cleanliness

8.6

Location

8.2

Staff & service

7.4

Property conditions & facilities
Rating 10 - Excellent. 286 out of 994 reviews
Rating 8 - Good. 444 out of 994 reviews
Rating 6 - Okay. 170 out of 994 reviews
Rating 4 - Poor. 64 out of 994 reviews
Rating 2 - Terrible. 30 out of 994 reviews

Reviews

Verified

10/10 Excellent

Marc

Liked: Cleanliness, amenities, property conditions & facilities
The hotel and the room were spic and span. The breakfast buffet was excellent and the people were friendly.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location that lets yo see the highlights of the city in minutes. Restaurant was very nice and had a great feel.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, close to the centre with lots of eating and drinking options. There's lots of EV charging close to the hotel.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, breakfast and facilities
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

Vivienne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for a stopover. Spacious room for 3 adults (travelling with 20 year old daughter and husband) and our dog. Parking on site and very central to explore Metz
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Christmas markets at Metz

Nice location and normal Novotel room
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

roy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the location and ease of visiting the area. Food great. Breakfast great. Pool great.
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

Kristen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very nice and helpful. Views from the room was amazing. Clean room and hallways. Hotel was close to lots of restaurants and shopping.
Stayed 2 nights in Apr 2025
Verified

8/10 Good

Janet

Liked: Staff & service, property conditions & facilities
Lovely hotel - dining area stunning / staff nice - room tired . The area is awful - but the cathedral was absolutely stunning. Lots of drunks near hotel - a no go for us
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities
Wry central, very safe, large rooms
Stayed 3 nights in Jun 2024
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel is great, area around it is very run down. The location being in the centre of the city is amazing but the shopping centre it is within is very bad.
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Irem

Excellent location, really spacious rooms, indoor car park, kids play area just around the corner, very central and really nice pool. They are dog friendly as well. We had such a lovely experience here. Thank you
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, property conditions & facilities
Well located. Easy for restaurants and shops. Hotel is clean and easy to use. Lifts are a bit confusing.
Stayed 1 night in Sep 2024
Verified

6/10 Okay

Donna

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was a bit dusty and rustic. In a good location.
Stayed 1 night in Jul 2024
Verified

6/10 Okay

Linda

Liked: Cleanliness, property conditions & facilities
Nice central hotel. Very clean. Staff not overly friendly
Stayed 2 nights in Apr 2024
Verified

8/10 Good

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was fantastic...everything to see is within walking distance. It is a little difficult to get into the hotel as it's not intuitively obvious how to walk into the lobby. If you're driving, the parking garage is on the property, which is nice, but there's no good/easy place to check in/check out. Rooms were nice although a little small.
Stayed 1 night in Mar 2024
Verified

6/10 Okay

Michael

Good breakfast. Unappealing decor above the first floor. Very slow elevators
Stayed 1 night in Jun 2024
Verified

10/10 Excellent

Hannah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really loved our stay here, extremely comfortable and great facilities for families! However, the presence of security guards with alsatians was a bit worrying. It didn’t feel unsafe per se, however the fact that security with dogs was needed made it feel like there might be trouble! The breakfast was good, although the bacon wasn’t properly cooked. Great selection of continental items.
Stayed 1 night in Aug 2024
Verified

8/10 Good

stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

For business clientele not tourists.

I would say that the hotel is more suitable for a business clientele. The location was central, easy to access and close to all historical sites (therefore very convenient). The inside of the hotel was clean and attractive but the outside was a 1970s concrete jungle of a mess. Staff were not too knowledgeable and clearly did not really know their own city - they were no tourist information center - but they were friendly and courteous.
Stayed 1 night in Aug 2024
Verified

6/10 Okay

Chan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel has a very good location. There is a public underground car park under the hotel. The staff is very courteous and helpful. The rooms are spacious and mostly clean. Unfortunately we had a bathtub with a shower, which was a bit too high to get in and out. Personally, I don't like rooms with carpeted floors and the separate toilet had a wooden floor, which made it seem a bit unhygienic. In general the hotel is good.
Stayed 1 night in Apr 2024
Verified

8/10 Good

ERIC

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a hotel well located in the center of Metz. Staff is very kind and helpful. On the negative side, lifts in this hotel are really slow. You may have to wait 5 min to get your lift. No air con in the reception. Room is a bit old and needs to be refurbished.
Stayed 2 nights in Aug 2024
Verified

8/10 Good

ROSANNA

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The room cleaned everyday, staff are kind and helpful, breakfast just normal.
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Jhan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This breakfast was the best value. It was plenty and it was so delicious!
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Vicky

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved it!
Stayed 1 night in Dec 2025
Verified

8/10 Good

Narek

Disliked: Cleanliness, room comfort

Good location, poor beds

Very good location. The beds are very soft. felt old
Stayed 1 night in Sep 2025