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Reviews of Hotel Hacienda del Indio

3 out of 5
Hotel Hacienda del Indio
Lopez Mateos 100, Col Zacatecas, Mexicali, BC

Reviews

6.6
Rating 10 - Excellent. 18 out of 98 reviews" "
Rating 8 - Good. 32 out of 98 reviews" "
Rating 6 - Okay. 20 out of 98 reviews" "
Rating 4 - Poor. 15 out of 98 reviews" "
Rating 2 - Terrible. 13 out of 98 reviews" "

7.0/10

Cleanliness

7.2/10

Staff & service

6.0/10

Amenities

6.4/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

eufemio

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Good stay, little outdated
Room was clean, just seemed a little dated. Floorboards creaked as you waled on them, so at night when taking a quick trip to the restroom my parnter woke up as I was walking. Good place for an inexpensive night of sleep, just could use a little more rehab of the floors.
Stayed 1 night in Nov 2023

2/10 Terrible

elva

Stayed 2 nights in Oct 2023

10/10 Excellent

Jose

Stayed 1 night in Sep 2023

8/10 Good

Ivette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2023

6/10 Okay

Verified traveller

Liked: Staff & service
Ok, fot the price
Stayed 1 night in Jun 2021

4/10 Poor

Reyna

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2021

4/10 Poor

Francisco

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I have seen worse. ;(
You definitely get what you paid for very filthy old really bad condition Hotel but great location
Stayed 1 night in Mar 2021

6/10 Okay

Ricardo

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2021

6/10 Okay

Mike

Stayed 1 night in Jan 2021

2/10 Terrible

Israel

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I had paid for 3 nights but only stayed for one night. They didn’t want to give back my money. Never again
Stayed 3 nights in Dec 2020

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2020

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities
They didn’t honored the advertised prices Disappointed
Stayed 2 nights in Dec 2020

6/10 Okay

Yenitza Yunuen

Travelled with group
Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities
Limpieza
El lugar se veía bueno, la gente ahí al atender fueron amables, sin embargo, al entrar al cuarto en la parte del baño, olía a arena de gato sucia, en la noche salió una cucaracha. En conclusión, el lugar fue bueno a excepción de la limpieza
Stayed 1 night in Sep 2020

8/10 Good

John

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020

8/10 Good

Fred

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Limited Security Parking
Arrive no later than 3 pm for secured parking
Stayed 1 night in Jun 2020

2/10 Terrible

ERIK, San Diego

Business traveller
Disliked: Staff & service
I had my reservation and by the time I got into reception, the guy who was attending didn't care about it and charge with a different and higher price. Very bad service.
Stayed 1 night in Mar 2020
Response from Gerencia on 10 Apr,2020
Disculpe nuestra falla Sr Erik tomaremos mas en cuenta este tipo de detalles y fortaleceremos los diálogos de ejecución en el servicio, esperemos en la próxima visita cumplir todas las expectativas que se demanden

4/10 Poor

Verified traveller

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Pay a bit more and get a way better room. This was old, carpet was dirty, and people partied outside loudly all night.
Stayed 1 night in Feb 2020
Response from Gerencia on 14 Mar,2020
Suplicamos nos atienda una disculpa, estamos para mejorar y su comentario es de vital importancia.

8/10 Good

ULISES

Business traveller
Disliked: Room comfort
They don't have enough parking space, if you are in a hurry to leave in the morning, this is not a good option. You'll have cars parked blocking your exit.
Stayed 1 night in Feb 2020
Response from Gerencia on 14 Mar,2020
Que tal Ulises Por tema de capacidad en ocasiones estamos saturado en el rubro de proteger las unidades de nuestros clientes, por ello caemos en tema de saturacion pero trabajamos bastante en el acomodo de tal y de esa manera lograr la eficiencia.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Feb 2020

4/10 Poor

Verified traveller

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
The parking is too small and it’s hard to get in and get out
Stayed 2 nights in Oct 2019

8/10 Good

Verified traveller

Stayed 1 night in Sep 2019

6/10 Okay

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Place was excellent. I would recommend it😊😊😊😊😊😊😊😊
Stayed 2 nights in Apr 2019

4/10 Poor

Verified traveller

Parking Lot Nightmare
There's not enough parking for guest because employees park their cars inside. That being said, it takes around 10 minutes to park your car or to get it out. You'll have to wait for an employee to move their car in order for you to park or move yours. Have tel tell them in advance what time you plan on leaving so they can choose the most "convenient" spot for you to park. No guarantee you'll be able to take your car smoothly out of here.
Stayed 2 nights in Feb 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2019

4/10 Poor

Verified traveller

Disliked: Staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2018

6/10 Okay

Cindy

Stayed 1 night in Sep 2018

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Jul 2018

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities
There were too many guys hanging around the parking lot making it seem a very unsafe place. Parking is terrible. People just stare at what you have in your car and just keep staring at you. Very uncomfortable.
Stayed 1 night in Apr 2018

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Service was very friendly. Food prices at local restaurant we're also very cheap!

6/10 Okay

Victoria

Liked: Cleanliness, staff & service
Wouldn't recommend it.
Stayed 1 night in Feb 2018

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities, room comfort
Hotel is OK to just get some rest and shower. Not very comfortable beds :( No HOT water.
Stayed 3 nights in Dec 2017

2/10 Terrible

Jose

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I want to slip but i can't because the hotel staff make partys i don't came back to this place
Stayed 3 nights in Oct 2017

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
It was a good stay
Stayed 2 nights in Oct 2017

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Not recommended for family
Ok this is not safe place if you have family or even for yourself, #gangsters
Stayed 4 nights in Jul 2017

4/10 Poor

guoliang

Travelled with group
Disliked: Amenities, property conditions & facilities
Hace mucho ruido,cuarto mucho chico

10/10 Excellent

Wendy Rocio

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buena
Stayed 1 night in Mar 2024

8/10 Good

Luis Armando

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Acorde al precio
Stayed 3 nights in Jan 2024

10/10 Excellent

Melquides

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es un lugar muy limpio, su personal muy atento y todo muy tranquilo!!! 10 de 10
Stayed 1 night in Dec 2023

2/10 Terrible

Mariana

Stayed 1 night in Nov 2023

8/10 Good

Oceann

Travelled with partner
Liked: Cleanliness, amenities
Muy céntrico, incluso se puede llegar caminando cómodamente desde la central o el Fex, varios lugares para comer cerca y dan la opción de incluir desayuno económico con la habitación al momento de pagar

10/10 Excellent

Manuel

Stayed 2 nights in Oct 2023

10/10 Excellent

rolando

Liked: Cleanliness, staff & service, property conditions & facilities
Esta mejor que en las fotos , en google aparecen fotos antiguas que quizas no convenzan a la gente de reservar pero la remodelacion les quedo mejor.
Stayed 1 night in Jun 2023

2/10 Terrible

Elias

Business traveller
Disliked: Staff & service, amenities
Pésimo servicio, no respetaron mi reservación
Stayed 1 night in Mar 2023

2/10 Terrible

María Angelina

Stayed 1 night in Nov 2022
Response from Hotel on 18 Nov,2022
Hola Maria Angelina, lamentamos que hayas pasado mal tu estancia, podrías contarnos sobre tu experiencia?

6/10 Okay

Verified traveller

Business traveller, Travelled with partner
Liked: Staff & service
Ubicacion es buena, con facil acceso a puntos cercanos. Pero es un alojamiento por lo general "ruidoso", en la noche mucha gente en los patios o alrededor de los coches.
Stayed 1 night in Apr 2021

10/10 Excellent

Audrey

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super Agradable
Muy buen hotel,,, cumple con el dicho de las tres B´s; Bueno, Bonito y Barato
Stayed 1 night in Mar 2021

2/10 Terrible

Verified traveller

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No me gusto para nada el lugar, se veía muy inseguro, era la única mujer en el lugar y el estacionamiento había mas de 10 hombres hablando por su celular, una situación sospechosa, le pedí al encargado otra habitación a lo que se negó y le dije que prefería irme que no me sentía segura no quiso devolverme mi depósito, diciendo que ya lo había ingresado al sistema, fue muy grosero.
Stayed 1 night in Mar 2021